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"It was a convenient just off the interstate but the carpet in the bedroom was dirty and the caulk in the bathroom mildewed. Very musty smelling that g ... " More

By a verified traveler on Mon 10 Jun 2019

Hotel Description

Enjoy free breakfast at this Bessemer hotel

In Bessemer

Within 3 miles (5 km) of this Bessemer hotel, you'll find Bessemer Civic Center and WaterMark Place Outlet Center. Also, Alabama Splash Adventure is within 3 miles (5 km) and DeBardeleben Park is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Mar 1 - Mar 2

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Bessemer, AL ratings based on 34 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Bessemer, AL

Everyone (15) Couples (1) Family (3)
1 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 20, 2019 by Manager

It was our privilege to earn your business and we hope to host you again on your next trip.

1 out of 5
The lobby was filthy. Signs posted warning about NO PARTYING. Food was all over the carpet of the stairs. The hall was dimly lit. Room number was "Penciled" on the wall. Bed looked like it had not been changed and was poorly made up. Television had cable attached but was too poor to display a picture. I had expected a room like is pictured adjacent to this review. There was only a poor excuse for a bed and one chair, unlike the nice sitting area that I was expecting. A call was placed the cancel the reservation to the Travelocity Customer Service Center. I requested a refund and after about 45 minutes was informed that it would be up to the Hotel's Manager if I'd get a refund. I refused to stay there and went next door to the Holiday Inn Express. Questionable if I'll ever see my money again.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Nov 20, 2019 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

3 out of 5
It was a convenient just off the interstate but the carpet in the bedroom was dirty and the caulk in the bathroom mildewed. Very musty smelling that got a bit better when we turned the air on but it always felt damp in the room. No vent in the bathroom did not help. The breakfast was substantial and very nice. And the staff were friendly and helpful, although there was no bedding for the crib, they had to give us a flat sheet.

Posted by , from Huntsville on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2 out of 5
Did not get the room I booked. Sofa bed was impossible to sleep on. Bathroom had mold. Repairs that had been made in room were ugly and utilitarian instead of conforming to decor. Comforter filling was a bunch of lumps and useless. Outside hotel noise can be heard inside room early in the morning. Breakfast smelled bad there was unappealing. Went to McDonald’s instead.

Posted by on May 7, 2019

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Comment from Hotel Management

May 7, 2019 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2 out of 5
The pool area is absolutely disgusting as it looks like the floor hasn’t been swept in months or maybe even years. There are balls of black hair all over the place in the pool area and some of them are even stuck to the tile. Gross! When I brought this to the attention of the desk clerk she didn’t apologize for the situation. She just shrugged her shoulders and said she would mention it to the pool guy. Some other minor things include the fact that there were no bedside lamps in the room, the furniture was in really bad shape, and the WiFi was so slow that I ended up having to use the hotspot on my phone in order to stream movies on my laptop. Finally, some of the non-smoking rooms wreaked of cigarette smoke. Needless to say we had to change rooms.

Posted by on May 2, 2019

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Comment from Hotel Management

May 2, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

3 out of 5
Was very disappointed with how unfriendly they were. Also no towels in the pool area and the beds looked all lumpy when we walked in.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 13, 2019 by Manager

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our towels and area. We hope you will return so that we can provide you an even superior experience.

1 out of 5
The property was not well maintained, the room was not clean, the hair dryer didn’t work, the front desk woman didn’t seem to care, all my kids had bites after our stay. There were people sitting outside in the halls FaceTiming and talking loud late into the night. When we left there was no breakfast items refilled and it was around 9:00 am

Posted by on Mar 31, 2019

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Comment from Hotel Management

Mar 31, 2019 by Manager

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

1 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

3 out of 5
Hotel was fair. Not very clean. Also was double billed!!! Morning clerk at check out seemed to be confused and apparently billed me twice.

Posted by on Jul 29, 2018

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Comment from Hotel Management

Jul 31, 2018 by Manager

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our clerk. I hope you will return to enjoy a memorable and exceptional experience.

3 out of 5

Decent for the money

Pros: The price.
Cons: Just about everything.
In most places, this would be a nice hotel. But this area is bad and lots of "crime". We had lots of what looked like gang members walking around our car. We felt like we should make people aware. The hotel is decent. Lots of stuff didn't work right or at all though.

Posted by , from Montgomery, AL on Dec 12, 2016

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Comment from Hotel Management

Dec 25, 2016 by Guest Relations Manager

Dear Mike, I am sorry you were uncomfortable in our place. Thank you for your feedback, our management team will surely look into your shared experience. Thank you for your review.

About the Country Inn & Suites by Radisson, Bessemer, AL

Location 4985 Academy Court, Bessemer, AL 35022

Property Features

Country Inn & Suites by Radisson, Bessemer, AL offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. Free breakfast is served. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Country Inn & Suites by Radisson, Bessemer, AL. Free self parking is available.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Birmingham, AL (BHM-Birmingham Intl.) (37.5 km / 23.3 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Bessemer, AL offers 66 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Bessemer hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Bessemer AL
  • Country Inn Carlson Bessemer AL
  • Country Inn & Suites by Radisson, Bessemer, AL Hotel
  • Country Inn & Suites by Radisson, Bessemer, AL Bessemer
  • Country Inn & Suites by Radisson, Bessemer, AL Hotel Bessemer

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.