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4.2 out of 5

"Check in started at 4pm but when we arrived around 6 pm we still had to wait for our room. There is no laundry room. " More

By a verified traveler on Mon 04 Mar 2024

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Hotel Description

Hotel near Riverchase Galleria, connected to a shopping center in Birmingham

Near the airport

You'll be within half a mile (1 km) of Riverchase Galleria and 2 miles (3 km) of Aldridge Gardens with a stay here. University of Alabama-Birmingham and Birmingham Civil Rights Institute are within 12 miles (20 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$154* Per night/room Mar 24 - Mar 25

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Hyatt)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Birmingham-The Wynfrey Hotel ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Birmingham-The Wynfrey Hotel

Everyone (11) Couples (4) Family (5)
3 out of 5
Check in started at 4pm but when we arrived around 6 pm we still had to wait for our room. There is no laundry room.

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 8, 2024 by General Manager

Dear Michelle,Thank you for leaving feedback. We apologize that you had to wait for your room to be ready after check-in. That is not up to our standards, and our team appreciates you alerting us of your experience. Feedback like yours tells us what aspects can be improved so guests can have the best stay possible. Once again, we appreciate your feedback, and we hope we get the chance to host you again.Cheers,The Wynfrey Management Team

5 out of 5
Staff was friendly & efficient.

Posted by on Mar 3, 2024

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Comment from Hotel Management

Mar 6, 2024 by General Manager

Dear James,It warms our hearts to know that our friendly team members left a positive impression on you and that you had a great time with us overall. Please consider coming back to join us again in the future!Cheers,The Wynfrey Management Team

4 out of 5

Posted by on Dec 3, 2023

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1 out of 5
The staff & rooms were lacking in too many ways to name in this little box. The heat wasn’t working in our room so the next morning @ 7:30am we let them know. As of 2:30pm nothing had been done so we stopped at the front desk again. They called about 4 minutes later saying the heat couldn’t be fixed and we would have to move. Zero help. Zero comp at all. Full bill, parking and all. The room we got moved to had pink/orange/red mildew growing in the shower (multiple places) and a bathroom vanity that hadn’t been cleaned - it had coffee splattered all over it. The mini fridge was going out and making an awful noise, so we had to unplug it. I’m blown away that no one cared enough to reach out or follow up and I’m disgusted that we paid full price for such a disappointing stay.

Posted by on Nov 26, 2023

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Comment from Hotel Management

Nov 29, 2023 by General Manager

Dear Michelle,Your comments are important to us. We're very sorry to hear about your disappointment with our accommodations, and we sincerely apologize for the issue with the heater, the lapse in cleanliness, and any perceived unhelpfulness from our staff that you encountered. You can rest assured we've shared this feedback with our entire team to determine where improvements can be made, as guest satisfaction means everything to us. Thank you for taking the time to leave a review, and we hope you'll consider giving us another chance to provide you with more suitable accommodations in the future.Cheers,The Wynfrey Management Team

4 out of 5
I was there for a convention. No hassle check in and check out. I love the choice of self parking or valet parking. Mall connection was very convenient.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 29, 2023 by General Manager

Dear Marcee,Thank you for taking the time to let us know about your stay at Hyatt Regency Birmingham - The Wynfrey Hotel. It is fantastic to hear that you found our parking convenient and that your check-in process was smooth and efficient. Please come back and see us again soon. Cheers,The Wynfrey Management Team

5 out of 5

Posted by on Jun 7, 2023

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5 out of 5
Professional friendly staff

Posted by on Apr 15, 2023

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Comment from Hotel Management

Apr 16, 2023 by General Manager

Dear Alexandra,Thank you for choosing our hotel for your recent visit to Birmingham. We're glad you enjoyed your stay with us and our exceptional service. Our goal is 100% satisfaction for our guests, and we know it's the hard work and commitment of our staff that make this happen. It would be our pleasure to host you again at Hyatt Regency Birmingham - The Wynfrey Hotel, so come back soon!Cheers,The Wynfrey Management Team

1 out of 5

Posted by on Apr 1, 2023

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5 out of 5

Posted by , from BOCA RATON on Dec 15, 2022

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5 out of 5
We stayed here as a overnight stop to our final destination. The hotel staff were kind and friendly. The room was nice and clean. Would not have any reservations about staying here again!

Posted by on Oct 1, 2022

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Comment from Hotel Management

Oct 3, 2022 by General Manager

Dear Jason,At Hyatt Regency Birmingham - The Wynfrey Hotel, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that you appreciated our attention to cleanliness and service. Should you be in the area again, please come back to see us.Cheers,The Wynfrey Management Team

About the Hyatt Regency Birmingham-The Wynfrey Hotel

Location 1000 Riverchase Galleria, Birmingham, AL 35244

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 15:

  • Swimming pool

Property Features

Hyatt Regency Birmingham-The Wynfrey Hotel offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center, 22 meeting rooms, and limo/town car service. Event space at this hotel measures 32001 square feet (2973 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Birmingham-The Wynfrey Hotel. Parking is available for a fee. This Birmingham hotel is smoke free.

  • 329 guestrooms or units
  • 15 levels
  • 32001 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Birmingham-The Wynfrey Hotel offers 329 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

MERKS TAVERN AND KITCHEN - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18–18 for adults, and USD 12–12 for children
  • Self parking fee: USD 19 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Birmingham-The Wynfrey Hotel
  • Hyatt Regency Birmingham-The Wynfrey Hotel Hoover
  • Hyatt Regency Wynfrey Hotel
  • Hyatt Regency Birmingham-The Wynfrey
  • Hyatt Regency Wynfrey
  • Hyatt Regency Birmingham The Wynfrey Hotel
  • Hyatt Regency Birmingham-The Wynfrey Hotel Hotel
  • Hyatt Regency Birmingham-The Wynfrey Hotel Birmingham
  • Hyatt Regency Birmingham-The Wynfrey Hotel Hotel Birmingham

You should know

  • The seasonal pool will open May 14 and close August 28.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.