2/10 Terrible
Andrew
Feb 19, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fawlty Towers
We got there at about 6pm to find there was a problem and the room had no water. We were offered a cancellation option but had nowhere to go and a flight early next morning.
We were offered to shower in the house next door in morning where the manager lived but didn’t feel comfortable with this.
We were given one 500ml bottle of water for 2 of us. Upon request we were given a 5litre bottle of tap water.
They told us the cistern was full so we had one flush available so couldn’t flush the loo until next morning.
No heating except a small electric radiator that wasn’t working as the sockets were duff. We tried 3 sets of sockets until we found one that worked, the others were not secured to the wall properly.
Put the kettle on to ding we had been given just 2 tea bag between us.
We were told there would be hand sanitiser in the bathroom (there wasn’t).
We sat down to share a cuppa and watch tv to find there were no batteries in the tv remote and no working buttons to use on the set.
In the morning we boiled a kettle, poured it in the sink to have a wash but the plug didn’t fit and we just watched it all drain away in seconds.
Oh, and when we entered the building the door lock handle broke off so it was insecure all night.
- on the plus side it has free parking and is about 10 mins from the airport.
I’ve had no reply to the direct feedback I gave them, can’t say I’d rush to stay there again but maybe we were just unlucky.
Andrew
Stayed 1 night in Feb 2024