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"Was given a room that was already occupied. When we went back to desk,we couldn't find front desk staff. She was outside in the parking lot. Not impre ... " More

By a verified traveler on Wed 10 May 2023

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Hotel Description

Family-friendly stay with free water park in Bismarck

Close to airport

You'll find North Dakota Heritage Center & State Museum and North Dakota State Capitol within 2 miles (3 km) of this hotel. Former Governor's Mansion and Bismarck-Mandan Convention and Visitors Bureau are also within 3 miles (5 km).

Free water park, fitness center

Free water park access and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and a free airport shuttle.

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Mar 31 - Apr 1

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

MainStay Suites Bismarck ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MainStay Suites Bismarck

Everyone (5) Couples (2)
3 out of 5
Was given a room that was already occupied. When we went back to desk,we couldn't find front desk staff. She was outside in the parking lot. Not impressed.

Posted by on May 10, 2023

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Comment from Hotel Management

Sep 28, 2023 by Kelly

Thank you for taking a moment to review your stay at MainStay Suites-Bismarck. We are saddened to hear that we did not meet your expectations and apologize for any inconveniences experienced. We appreciate the feedback and opportunity to improve our operations. Thank you again, we look forward to seeing you again!

3 out of 5
They did not have my reserved room for me and wound up putting me in a room for handicapped. The full kitchen was sparsely equipped. Just enough for one person which was fine for me but I would have needed more silverware if I had a companion. This hotel is connected to the Comfort Inn with an internal hallway and the breakfasts were served there. This was not told at sign in. Had to go over to the Comfort Inn to print something out..the business center was not open at MainStay.

Posted by on Oct 4, 2022

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2 out of 5

Posted by on Jun 20, 2022

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5 out of 5
Clean, friendly staff, room is spacious

Posted by on Aug 6, 2021

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5 out of 5
Very clean spacious rooms that were reasonably priced. I like the Marketplace area where you buys some snacks too.

Posted by on Aug 1, 2021

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1 out of 5
staff was nice and helpfull the toom was we) kept and pretty nice. the pool area is nice !! the problem is how many people they allow in the pool area. seems like there were so many birthday parties so pool was crowded, hot tub had more kids in it then adults, parents were drunk or high on drugs, it was jusy too dangerous for my kids. i left and went back to the room with my kids. my fri3nd left and went home and didnt stay in her room she just left.

Posted by on Jan 24, 2021

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5 out of 5
Suite very nice. Was visiting family & the kids loved the pool & waterslide. Will stay there again.

Posted by on Dec 16, 2018

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5 out of 5
Best hotel experience ever!! Great suite with kitchen and stove top and microwave with all plates and utensils, all ready to cook. Free laundry on site and computer in lobby. Best hotel experience ever! And the breakfast changes daily and was superb!! We extended twice!

Posted by , from Bismarck, North Dakota on Nov 1, 2018

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5 out of 5

THIS IS HOW HOTEL IS DONE MAINSTAY SUITES IS # 1

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
FROM CHECKIN TO CHECKOUT I WAS IMPRESSED. FRONT DESK, MANAGEMENT, MAINTANCE, HOUSEKEEPING YOU ALL HAVE SOMETHING TO BE PROUD OF A JOB WELL DONE. THIS IS MY HOME AWAY FROM HOME ...

Posted by , from SD on Nov 28, 2012

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4 out of 5

Clean & Comfortable

Pros: Free breakfast, Quiet, spacious rooms
Have always had a good experience at this motel. I'm totally confused by the Tripadvisor reviews - we've never had even similar experiences to these reviews. It's like they're talking about someplace else entirely - not the Bismarck, ND MainStay Suites. ??? In the many times we've stayed there, we've always experienced friendly, accomodating staff and clean, comfortable rooms.

Posted by , from ND on Sep 7, 2012

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About the MainStay Suites Bismarck

Location 2507 N. 9th Street, Bismarck, ND 58503

Property Features

MainStay Suites Bismarck offers its guests a complimentary water park, a waterslide, and an indoor pool. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. A roundtrip airport shuttle is free (available 24 hours). A children's pool, a spa tub, and a fitness center are also featured at the family-friendly MainStay Suites Bismarck. Free self parking is available. This Bismarck hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

MainStay Suites Bismarck offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bismarck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

MainStay Suites Bismarck offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 20
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MainStay Suites Bismarck
  • MainStay Suites Hotel Bismarck
  • Mainstay Suites
  • MainStay Suites Bismarck Hotel
  • MainStay Suites Bismarck Bismarck
  • MainStay Suites Bismarck Hotel Bismarck

You should know

  • Up to 4 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.