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Best Western Pontiac Inn

2.5-star property
1821 W Reynolds St, Pontiac, IL 1-855-201-7819
4.0 out of 5
Very good!
See all 8 travelocity Reviews

"1) The property? The king size bed was big enough two people were able to share with total comfort. " More

By a verified traveler on Mon 16 Sep 2019

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Pontiac hotel

In Pontiac

You'll find OSF Saint James - John W. Albrecht Medical Center and International Wall Dog Mural and Sign Art Museum within 3 miles (5 km) of this hotel. Pontiac-Oakland Automobile Museum and Livingston County Courthouse are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 57 guestrooms also offer WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room May 29 - May 30

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Pontiac Inn ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Pontiac Inn

Everyone (5) Family (3)
4 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 22, 2019 by Sheyann

Thank you for staying with us. Our staff is thrilled to here you enjoyed your stay with us. We hope that you were able to experience everything our hotel has to offer. We hope to see you again soon. Until then, have a great day and safe travels.

5 out of 5
1) The property? The king size bed was big enough two people were able to share with total comfort.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 9, 2019 by Sheyann

Thank you for staying with us. Our staff is thrilled to here you enjoyed your stay with us. We hope that you were able to experience everything our hotel has to offer. We hope to see you again soon. Until then, have a great day and safe travels.

3 out of 5
Easy check in. Clean room...swimming pool!! Breakfast too!

Posted by on May 13, 2019

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Comment from Hotel Management

May 20, 2019 by FDM

Thank you for staying with us. Our staff is glad to hear you had a fantastic stay. We work very hard to accommodate all of our guest needs. Our staff hopes to see you next time you are in the area. Until then, have a great day and safe travels.

5 out of 5
The front desk staff was very helpful and kind. Great dinner recommendation

Posted by , from MN on Apr 24, 2019

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Comment from Hotel Management

Apr 28, 2019 by Sheyann

Dear TD, Thank you for staying with us! We are thrilled to hear you enjoyed your stay. We hope you were able to experience everything our hotel has to offer. Our staff hopes to see you again soon. Until then, have a great day and safe travels.

4 out of 5

Staff was over-the-top friendly, wanting to serve.

Pros: Proximity to to our destination, and also to restaurants and other services. The staff was absolutely wonderful!!!
Cons: Probably could stand a bit of an upgrade in furnishings. Also, accessibility to a computer printer that would print from a flash drive would be great
Location: Location was perfect for our purposes.
We chose this property because of its proximity to our destination, but was blown-away by the staff and their desire to serve in any and every way possible. Breakfast was very ample, satisfying and high quality. Room was comfortable, quiet, clean and good-sized. Furnishings were not "brand-new", but more than satisfactory. Though our stay was brief, our experience was a very good one! Keep up the good work!

Posted by , from northwest suburban Chicago on Mar 14, 2017

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Comment from Hotel Management

Mar 31, 2017 by Navin Patel

Dear D, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

5 out of 5

Excellent

Great room & service. Clean & comfortable. Pool is wonderful. Breakfast also very good.

Posted by , from East peoria on Mar 6, 2017

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Comment from Hotel Management

Mar 31, 2017 by Navin Patel

Dear Becca, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

3 out of 5

Good Choice in Pontiac

Room was clean and comfortable. Pool was nicely kept and great for kids. Free breakfast was very good as free breakfasts go. Recommend.

Posted by , from c on Jul 3, 2015

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Comment from Hotel Management

Jul 23, 2016 by Front Desk Manager

Dear Deborah, I would like to say thank you on behalf of the staff at Best Western Pontiac Inn for choosing us for your stay. We look forward to you choosing us again in the future for your lodging needs.

3 out of 5

Friendly Service

The staff here are quite friendly and the continental breakfast was fully stocked. Be sure to book early to get a suite with a whirlpool! The only problem was that there was no elevator and trying to take luggage upstairs was hard to do with a baby. Avoid the cribs.

Posted by on Sep 14, 2006

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About the Best Western Pontiac Inn

Location 1821 W Reynolds St, Pontiac, IL 61764

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Pontiac Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Free self parking is available. This Pontiac hotel is smoke free.

  • 57 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pontiac Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 5:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Pontiac
  • BEST WESTERN Pontiac Inn
  • Pontiac Inn
  • Comfort Inn Pontiac
  • Pontiac Comfort Inn
  • Best Western Pontiac Inn Hotel
  • Best Western Pontiac Inn Pontiac
  • Best Western Pontiac Inn Hotel Pontiac

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.