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"Clean, friendly good access to parking garage " More

By a verified traveler on Sun 03 Sep 2023

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Hotel Description

3.5-star hotel near Illinois State University, connected to the convention center

City center stay

Your stay at this hotel will put you steps from Children's Discovery Museum and a 5-minute walk from Illinois State University. Illinois Wesleyan University and Carle BroMenn Medical Center are also within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$126* Per night/room Apr 28 - Apr 29

Room, 1 King Bed (Concierge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bloomington-Normal Marriott Hotel & Conference Center ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bloomington-Normal Marriott Hotel & Conference Center

Everyone (7) Couples (1) Family (7)
5 out of 5
Very clean rooms.

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 11, 2023 by GM

Dear David,All-around cleanliness is a significant focus for the entire staff, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday.Best,Migidi TemboGeneral Manager

5 out of 5
Clean, friendly good access to parking garage

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 5, 2023 by GM

Dear Donna,I can't thank you enough for writing and sharing this review. We take great pride in bearing the Marriott name and work hard to make sure our offerings exceed the standards guests have come to expect. We appreciate your loyalty and hope to see you again soon.Best,Migidi TemboGeneral Manager

5 out of 5
Beautiful Hotel! Great amenities

Posted by on Jun 6, 2023

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Comment from Hotel Management

Jun 6, 2023 by GM

Dear Kathleen,Nothing but positives during your recent stay at Marriott? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets our staff and other travelers know that guests can count on a great stay here. Please come back soon!Best,Migidi TemboGeneral Manager

4 out of 5

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 25, 2023 by GM

Dear MARK,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Migidi TemboGeneral Manager

3 out of 5
I paid $200 a night and found out the next morning no continental breakfast and had to pay $17.00. There was a bunch kids not able to get food.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Feb 25, 2023 by Roxanne R. Front Desk Supervisor

Hi Norman,I am sorry to see that your stay was less than exceptional and we certainly hope you give us an opportunity to meet your expectations in the near future! We appreciate your feedback and will be sure to let our team know to better communicate the amenities we provide. If there was anything specific you would like to see us keep doing or change, please don't hesitate to share.Best regards,Roxanne R.Front Desk Supervisor

1 out of 5
When we arrived after spending and hour with Travelocity online we had no reservation.

Posted by , from Mahomet on Feb 13, 2023

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Comment from Hotel Management

Feb 13, 2023 by GM

Dear DANIELLE,I really appreciate your taking the time to let us know about your recent experience. I know how frustrating reservation problems can be and do apologize for the inconvenience. You can be confident that we will follow up on your concerns with the staff. We hope to have the opportunity to welcome you for a more favorable impression and experience. Sincerely,Migidi TemboGeneral Manager

5 out of 5
Rooms bathroom was in rought shape. Ease of access to parking and grounds.

Posted by on Jul 14, 2022

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Comment from Hotel Management

Jul 17, 2022 by GM

Dear William, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Migidi Tembo General Manager

2 out of 5

Posted by on Apr 11, 2022

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2 out of 5
The staff were great. Arrived a bit early and unfortunately no rooms were available had to wait for an available room. Limited dining options. There is a breakfast available for a cost if you did not purchase it with your room. Choices for breakfast are a lot less than what you would get at other brand hotels. Everything was cold, even the coffee. There is a Starbucks across the street. One person working in this area with a conference going on proved very difficult for that individual but she was giving it her all. Bed was awful. Furniture in the lobby needs an upgrade and/or a good cleaning. Easy in and out of parking garage with hotel key. Understood that some staffing and amenities might have been affected by COVID, but still left disappointed.

Posted by on Mar 2, 2022

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Comment from Hotel Management

Mar 3, 2022 by GM

Dear Martin, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues that you experienced. We will take your comments about our beds and breakfast under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely, Migidi Tembo General Manager

2 out of 5
The location of the hotel was very convenient

Posted by , from LAKE IN THE HILLS on Nov 8, 2021

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About the Bloomington-Normal Marriott Hotel & Conference Center

Location 201 Broadway Ave, Normal, IL 61761

Property Features

Bloomington-Normal Marriott Hotel & Conference Center offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 15 meeting rooms. Event space at this hotel measures 24368 square feet (2264 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Bloomington-Normal Marriott Hotel & Conference Center. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Normal hotel is smoke free.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • 24368 sq ft of conference space
  • 2264 sq m of conference space
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Uptown Station (0.7 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Bloomington-Normal Marriott Hotel & Conference Center offers 228 accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and espresso makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Normal hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • DVD player
  • Refrigerator
  • Microwave
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Jesses Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Caffeinas Cafe - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 21
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 13 per night (in/out privileges)
  • Valet parking fee: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bloomington-Normal Marriott
  • Bloomington-Normal Marriott Hotel
  • Bloomington - Normal Marriott Hotel And Conference Center
  • Bloomington - Normal Marriott Hotel Normal
  • Bloomington-Normal Marriott Hotel & Conference Center IL
  • Bloomington - Normal Marriott Hotel And Conference Center
  • Bloomington Normal Marriott Hotel Conference Center
  • Bloomington-Normal Marriott Hotel & Conference Center Hotel
  • Bloomington-Normal Marriott Hotel & Conference Center Normal

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.