4/10 Malo
Crystin C.
22 jul. 2023
No le gustó: Limpieza
Weekend Get Away with Friends
Unfortunately, this was our worst stay we have ever booked through VRBO. When trying to find the cabin the address we were provided did not lead to the location. You had to be sent separate directions. The rental company’s number was not given in the rental information for assistance making it difficult to call during a time of panic (thinking we were scammed). Once we arrived at the cabin, the hot tub was broken and no one communicated this with us even though we were told it happened a week prior to our stay (we booked four days prior to our trip). The grounds were not well kept. The yard was full of weeds and overgrown grass, making the outside amenities not enjoyable. The air on the main floor did not work for the two nights we were there, even after calling the rental company for maintenance support. On the day of our checkout, when we went to put our trash in the bear locked can it was full old trash and covered in maggots. All complaints and pictures have been sent to the rental company (Home Team Vacation Rentals). Every time you call you get a different representative from the company who is not local. I will never book a rental through this company again.
Crystin C.
Se hospedó 2 noches en julio de 2023