Skip to main content
Beginning of main content

Enter dates to see availability

"We had a great time. I cannot say enough great things about the staff. They were all fantastic from the front desk to.the chef. We spent 2 weeks t ... " More

By a verified traveler on Mon 04 Jan 2016

Select your room to view prices

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$103* Per night/room Sep 1 - Sep 2

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

4-star beachfront hotel near Red Frog Beach

Beachside getaway

Within a 5-minute walk of the hotel, you'll find Bocas Marina and Finca Los Monos Botanical Garden. Bocas del Toro-Bastimento Ferry Terminal and Carenero Island are also within half a mile (1 km).

Marina, fitness center

A marina, 2 restaurants, and 2 outdoor pools are all featured at this boutique hotel. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, balconies

In addition to flat-screen TVs with satellite channels, the 117 guestrooms offer free WiFi and balconies. Other amenities include room service, hair dryers, and laptop-compatible safes.

Playa Tortuga Hotel Beach And Resort ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Playa Tortuga Hotel Beach And Resort

Everyone (1)
4 out of 5

Beautiful property and taken care of very well.

We had a great time. I cannot say enough great things about the staff. They were all fantastic from the front desk to.the chef. We spent 2 weeks there and not one.bad experience with anyone . I walk with a cane,so was disappointed with.no elevator.

Posted by on Jan 4, 2016

Was this review helpful to you?
2 out of 5

Beautiful Views, Questionable Service

There were a lot of great things about Playa Tortuga, i.e., the views; the olympic-sized pool; the delicious mixed drinks; the comfortable beds, and the free kayak rentals. However, there were a few things that made our stay less-than luxurious.  I came to this hotel with my fiancé in June. When we arrived, we were ecstatic! What a beautiful hotel! For the first few days, we were very satisfied. Everything was going so well. However, as our week-long stay continued, things started going down hill. First, my fiancé made sure to purchase the breakfast plan with our stay which included an all-you-can-eat buffet filled with eggs, french toast, pancakes, cereals, sausages, bacon, yogurts, etc. The breakfast for the first few mornings was delicious! I was so happy. Then we went downstairs one morning and they decided to forgo the buffet because not enough people were staying at the hotel to eat the food, and instead had a sit down breakfast. This would have been OK if they didn't limit the amount of food we were allowed to eat  and insisted on charging us for extra sides even though we paid in advance! This wasn't acceptable. A few days later, they returned the buffet but it was old food (brown eggs, chewy bacon, etc). We were so disappointed =0[  The resort lost electricity a lot, and we spent quite a few days without AC for most of the day. It also lost running water for a few hours. However, it IS an island so this was understandable.  The one thing that still bothers me a month later is an incident with the ceiling light above the shower. We requested the third floor because of the wonderful views (which truly are wonderful!). This is also the top floor. My fiancé occasionally said he heard footsteps above us, but we wrote it off because we were on the top floor after all. The ceilings are cardboard tiles. In place of one of those tiles was a light that was directly above the shower. When we arrived, we noticed the corner of the plastic light cover was lifted a little, but we thought nothing of it. After spending the day at the pool, I went to rinse off in the shower. I noticed the entire one side of the light cover was lifted up, exposing a painted attic that was more than livable. My fiancé tried fidgeting with the light to pull it back down but it wouldn't budge. Complaints fell on deaf ears; no one spoke English when we tried to get answers. For three days, we placed clothing in the gap to prevent anyone walking above to see in the shower. On the third day, my fiancé and I were getting ready to go to the pool when the maid knocked on the door. Standing behind her were three men who looked shocked that I actually answered the door (it was a late start for us that day; we almost never stayed in the room). We left a few minutes later and when we came back a few hours later, the light was pulled back down. I was SHOCKED. I didn't know what to think! My fiance tried to see if he could push the light up easily, but he couldn't. It had to be pushed or pull with force! It was pretty obvious that people were fooling around with the light. Again, no one responded to our complaints. If they had to do work, they could have waited until after we left the room. That IS the shower after all! It was very uncomfortable! And even if it was emergency work, we should have been notified. Instead people snooped around while we were out of the room. For this reason, Playa Tortuga lost a lot of stars. This resort has the potential to be a 5-star hotel, but it needs a lot of tweaking! And trust me, my fiance and I never complain about anything!  Overall, this resort has a lot of great things about it, but it needs revamping! 

Posted by , from NY on Jul 6, 2013

Was this review helpful to you?
5 out of 5

A very good hotel in Bocas

Pros: Free Internet
Cons: Nothing close
One of the best hotel in Bocas del Toro. A good room with a view.

Posted by , from Ukraine on Jan 24, 2013

Was this review helpful to you?

Renovations + Closures

This property is closed from March 15 2020 to July 15 2020 (dates subject to change).

Property Features

Playa Tortuga Hotel Beach And Resort offers its guests a marina, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Playa Tortuga Hotel Beach And Resort. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Bocas del Toro hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: David (DAV-Enrique Malek Intl.) (196.6 km / 122.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Playa Tortuga Hotel Beach And Resort offers 117 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Bocas del Toro hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Naguas - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Boat on site
  • Snorkeling nearby
  • Boat and paddles on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Kayaking on site
  • Fishing nearby
  • Motor boating on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Sailing on site
  • Swimming nearby
  • Water sports equipment
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 7:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Playa Tortuga Hotel Beach And Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PAB 12.00 and PAB 20.00 for adults, PAB 6.00 and PAB 15.00 for children (approximately)
  • Airport shuttle fee: PAB 5.35 per person (one-way)
  • Airport shuttle fee per child: PAB 5.35 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Playa Tortuga
  • Playa Tortuga Hotel Beach Resort Bocas Del Toro
  • Playa Tortuga Beach Bocas Del Toro
  • Playa Tortuga Hotel Beach & Resort
  • Playa Tortuga Hotel Beach & Resort Bocas Del Toro
  • Playa Tortuga Bocas Del Toro
  • Playa Tortuga Hotel Beach And Resort Hotel
  • Playa Tortuga Hotel Beach And Resort Bocas del Toro
  • Playa Tortuga Hotel Beach And Resort Hotel Bocas del Toro

You should know

  • Playa Tortuga Hotel Beach And Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Bocas-del-Toro-Hotels-Playa-Tortuga-Hotel-Beach-And-Resort.h2113376-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bocas-del-Toro-Hotels-Playa-Tortuga-Hotel-Beach-And-Resort.h2113376-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Bocas-del-Toro-Hotels-Playa-Tortuga-Hotel-Beach-And-Resort.h2113376-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.