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4.0 out of 5

"First, it’s very difficult to communicate with staff, for my lack of speaking Spanish. But, the staff never gave up on trying to make sure I was comfo ... " More

By a verified traveler on Fri 09 Mar 2018

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Hotel Description

4-star spa hotel near Hacienda Santa Barbara Mall

Usaquén stay

With a stay at this Usaquén hotel, you'll be within half a mile (1 km) of Hacienda Santa Barbara Mall and 2 miles (3 km) of Unicentro Bogotá. 93 Park and Embassy of Spain are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and free buffet breakfast each morning.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$77* Per night/room Mar 24 - Mar 25

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Biohotel Organic Suites ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Biohotel Organic Suites

Everyone (2)
3 out of 5

Was jus ok..

First, it’s very difficult to communicate with staff, for my lack of speaking Spanish. But, the staff never gave up on trying to make sure I was comfortable. The first room I was given smelled like smoke. After a nap they changed my room. The second room after my shower there was a leak and the floor was collecting water. They came and fixed it. The breakfast every morning saved the trip. The service was exceptional. I will always remember that. Fare deal for the price.

Posted by , from los angeles on Mar 9, 2018

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Comment from Hotel Management

Mar 15, 2018 by PILAR

Dear guest accept this cordial greeting We apologize for the inconveniences you had during your stay with us. We will wok hard to change, and give our guest a best service. We hope you continue being our guest Cordially Julietta Forero Manager

5 out of 5

Lovely stay in Bogotá

I was traveling with my husband and two small children. The staff at bio hotel were unbelievably friendly and helpful at every opportunity. The rooftop pool was such a treat and a great surprise was the spa. The rooms were beautiful and always clean and one of the best showers! For the price it was unbeatable! I would definitely stay again ...

Posted by on Apr 17, 2017

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Property Features

Biohotel Organic Suites offers its guests a full-service spa, a health club, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1614 square feet (150 square meters) and includes a conference center. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Biohotel Organic Suites. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. This 4-star Bogotá hotel is smoke free.

  • 70 guestrooms or units
  • 1614 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Estación Usaquén Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle

Room Amenities

Biohotel Organic Suites offers 70 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Biohotel Organic Suites has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Biohotel Organic Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Grey water recycling system
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Guest education on local ecosystems and culture
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biohotel Hotel
  • Bio Hotel Organic Suites Bogota
  • Bio Organic Suites
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  • Biohotel Organic Suites Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.