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5.0 out of 5

"It was a great place to stay " More

By a verified traveler on Fri 23 Jun 2023

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Hotel Description

5-star luxury hotel near National University of Colombia

Ciudad Salitre Oriental stay

Your stay at this Ciudad Salitre Oriental hotel places you within 2 miles (3 km) of National University of Colombia and Simon Bolivar Park. Bogotá Botanical Garden and Paloquemao are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour gym and perks like free self parking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$161* Per night/room Mar 30 - Mar 31

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, View (Andes View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Hyatt Bogota ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Bogota

Everyone (4) Family (3)
5 out of 5

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 30, 2023 by Ana Rodriguez

Dear Elijah, Greetings from Grand Hyatt Bogota! We are very happy to know your stay was 5 out of 5. We hope to have you back!

5 out of 5
It was a great place to stay

Posted by on Jun 23, 2023

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Comment from Hotel Management

Jun 27, 2023 by Ana Rodriguez

Dear Joel, We are very glad to know you enjoyed your stay. Thank you so much for taking the time to share your experience. Regards,

5 out of 5
We always stay here when in Bogota

Posted by on Jun 22, 2023

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Comment from Hotel Management

Jun 27, 2023 by Ana Rodriguez

Dear Joel, We do appreciate your loyalty! Thank you for choosing Grand Hyatt Bogota! Regards,

5 out of 5
Dinner in the upstairs Asian restaurant was a horrible experience; food was good but service was unacceptable. I would fire some people if I ran the place.

Posted by on Mar 20, 2023

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5 out of 5

Posted by on Mar 11, 2023

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5 out of 5
The staff were all very helpful and friendly! I will use this hotel again when I travel back to Bogota.

Posted by on Apr 19, 2019

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5 out of 5

Posted by on Apr 2, 2019

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Property Features

Grand Hyatt Bogota offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 24434 square feet (2270 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Grand Hyatt Bogota. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 374 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 24434 sq ft of conference space
  • 2270 sq m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hyatt Bogota offers 374 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Ushin Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.

Capitalino Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Illustre Bar - Onsite lobby lounge. Open daily.

Aldeana Patisserie - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Zaitana Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 13
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Grand Hyatt Bogota offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: COP 300000 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 49 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

  • Protective clothing is available to guests
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property registry number - 56495
  • Smoke detector
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 80000 per person
  • Airport shuttle fee: COP 80000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 300000 per accommodation, per week
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Bogota Hotel Bogotá
  • Grand Hyatt Bogota Hotel
  • Grand Hyatt Bogota Bogotá
  • Hotel Grand Hyatt Bogota Bogotá
  • Bogotá Grand Hyatt Bogota Hotel
  • Hotel Grand Hyatt Bogota
  • Grand Hyatt Bogota Bogota
  • Grand Hyatt Bogota Hotel
  • Grand Hyatt Bogota Bogotá
  • Grand Hyatt Bogota Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 6 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.