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Lancaster House

4.0 star property
Family-friendly 4-star hotel near Hacienda Santa Barbara Mall

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Photo gallery for Lancaster House

Outdoor spa tub
Pet-friendly
Interior detail
Down comforters, pillowtop beds, minibar, in-room safe
Daily buffet breakfast (USD 10 per person)
Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Popular LocationUnicentro Bogotá4 min drive
  • Popular LocationHacienda Santa Barbara Mall5 min drive
  • Popular LocationAndino Shopping Center7 min drive
  • AirportBogotá (BOG-El Dorado Intl.)39 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down comforters, pillowtop beds, minibar, in-room safe

Family Suite, 2 Bedrooms

  • 900 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 613 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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$66 total
includes taxes & fees
May 29 - May 30
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About the neighborhood

Bogotá

Usaquén stay.Your stay at this Usaquén hotel places you within 2 miles (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 miles (5 km).

What's nearby

  • Unicentro Bogotá - 4 min drive
  • Hacienda Santa Barbara Mall - 5 min drive
  • 93 Park - 5 min drive
  • Andino Shopping Center - 7 min drive
  • Virrey Park - 7 min drive

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 36 min drive

Restaurants

  • Viva la Vida - 5 min walk
  • Tostao' - 2 min walk
  • Seratta Gourmand Market - 5 min walk
  • Indian Palace - 12 min walk
  • J&R - 9 min walk

About this property

Lancaster House

Family-friendly 4-star hotel near Hacienda Santa Barbara Mall
Lancaster House offers its guests a full-service spa, a 24-hour health club, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. A complete renovation of Lancaster House was completed in December 2019.

This 4-star Bogotá hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1996
  • Karaoke
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters. LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Family friendly

  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 4 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Library
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 4 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

How close is Lancaster House to the airport?

Lancaster House is 9.8 mi (36-min drive) away from the El Dorado Intl. Airport (BOG) airport, the closest popular airport to the property.

How much does it cost to stay at Lancaster House?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Lancaster House on May 18, 2024 start from $54.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lancaster House have an airport shuttle?

Lancaster House offers an airport shuttle 24 hours a day, on request, for a charge of USD 35 per vehicle, roundtrip.

Does Lancaster House offer free breakfast?

Free breakfast isn’t provided at Lancaster House, but buffet breakfast is offered for a fee of USD 10 for adults and USD 10 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Lancaster House?

No, there is no casino at this hotel.

What time is check-in at Lancaster House?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in.

Is there free parking at Lancaster House?

Free parking is not available at this hotel. Self parking is available for USD 4 per night.

Does Lancaster House have a pool?

Lancaster House does not have a pool.

Does Lancaster House have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, happy hour, and light fare.

Does Lancaster House have a spa?

This hotel has a spa, which features body treatments, massages, and facials.

How close is Lancaster House to downtown Bogotá?

Lancaster House is 1.6 mi away from Bogotá.

Lancaster House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Property conditions & facilities, room comfort
Helpful
The breakfast, the staff all were enjoyable and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As my home
As always very good
Stayed 1 night in Feb 2024

10/10 Excellent

Jazsmin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well thank you!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente y las instalaciones excelentes, el desayuno con gran variedad
Stayed 3 nights in Jan 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The premises are very clean and well kept.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Super place
Stayed 7 nights in Jan 2024

10/10 Excellent

Martin Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel in Bogotá with wonderful staff and superior service. The suite I stayed in was very comfortable with great WiFi service. The staff was super friendly, helpful and always attentive to any requests.
Stayed 7 nights in Dec 2023

8/10 Good

Emanuel, Hoffman Estates

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located close to the mall and the area is nice to walk around. The rooms are hot during the night they don’t have AC. The hotel doesn’t have to many personal in the kitchen so don’t expect to have you food fast or good. The front try to charge me food from the restaurant that it was pay in advance and told me they did not have any record of the payment. Always try to make sure everything is clear before checking out and have prove of all payments.
Stayed 7 nights in Jan 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good during my stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
All the personnel were ready to help me all tge time. Excellent service. I liked the breakfast, lots of variety and good food.
Stayed 6 nights in Jan 2024