6/10 Okay
Benoit
Feb 18, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Mixed feelings :
Negatives:
-Tragically, my iPhone was stolen from my hands just two streets away from the hotel, during the day.
-The bathroom emitted an unpleasant odor every other day.
-The shower's water temperature fluctuated between too hot and cold, making it impossible to adjust. Despite multiple complaints, the issue remained unresolved, and no alternative room was offered.
-Breakfast was disappointing, particularly because I couldn't get properly cooked poached eggs and the bread selection was sparse, lacking options like whole wheat sourdough bread.
-The reception staff struggled to address the bathroom issue and could have been more welcoming.
Positives:
-The cleaning and breakfast teams were exceptionally friendly and helpful.
-The room itself was clean and well-maintained.
-The bed was exceptionally comfortable, ensuring a good night's sleep.
-The gym, located in an adjacent building, is a professional facility that is very well equipped, offering a superior exercise experience.
Benoit
Stayed 2 nights in Feb 2024