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"Staff was amazing and friendly. " More

By a verified traveler on Sat 09 Apr 2022

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Hotel Description

Hotel near Appalachian State University in Boone

In Boone

Within 2 miles (3 km) of this Boone hotel, you'll find Appalachian State University and Horn in the West. Hickory Ridge Living History Museum and Daniel Boone Native Gardens are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the express check-out and free Internet in public areas. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Sep 5 - Sep 6

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Suite, 1 King Bed with Sofa bed/Desk, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites University ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites University

Everyone (7) Couples (1) Family (6)
1 out of 5
The bedding in our room was not cleaned sheets were reused. Called housekeeping to change and they confirmed they were soiled. The front desk was very apologetic. They did not charge us for one of the nights. But no money value and be placed on how disgusting this is. The manager was not on site. I called Monday after we left to speak with them. Never heard from him. The front desk called me back. Very unprofessional too.

Posted by on May 2, 2022

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Comment from Hotel Management

May 22, 2022 by radhika

Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I would love some feedback on what we could have done differently to make your stay more enjoyable. We do hope to see you again soon! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

5 out of 5
Staff was amazing and friendly.

Posted by on Apr 9, 2022

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Comment from Hotel Management

May 24, 2022 by Guest Service Mananger

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
Good location and area. Staff were overworked with the amount of checking in and checking out. Overall, a very good job.

Posted by on Aug 8, 2021

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1 out of 5
The first room we got was dirty. Carpet was dirty, bathroom floor was dirty. Sheets had body and pubic hair on the sheets and under the sheets. We asked for new sheets and got them but the bed had more hair when we tried to use the new sheets. We asked to speak to a manager and the staff said they would send one up. After 30 mins I called back down to the front desk and no answer so I went down to the front desk. The gal said she could not get a hold of a manager but never bothered to call me back so I asked for a different room. She was very nice so I just thanked her and took the new room. The new room was cleaner but after all that, no bueno.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 9, 2020 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We use all of our guest's feedback to improve our service for all of our guests. I do hope that you will give us another opprotunity to serve you again in the future and allow us to provide you with the service that you expect and deserve from us.

5 out of 5
Love the entire atmosphere for this trip and it will be well recommended for the future

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. We look forward to seeing you again soon! Thank you Stephanie O'Brien Regional Manager

1 out of 5
Overbooked, had to wait 45 min to attempt to fix situation!

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Stephanie

Thank you for taking the time to provide feedback for our hotel in regards to your recent stay with us. We love hearing back from all of our guests. I apologize that you had to wait a few minutes for us to get you into your room. I know this can be frustrating. I hope that you will give us another opportunity to serve you again in the future when you are back in our area. Thank you Stephanie O'Brien Regional Manager

4 out of 5
It is a clean room, quiet facility and has everything I need.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 17, 2019 by s

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 4, 2019 by Stephanie

Thank you for taking the time to provide some feedback for our hotel in regards to your recent stay with us. We love hearing from all of our guests. We look forward to seeing you again in the future when you are back in our area.

5 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 30, 2019 by s

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
The guy who checked up in was great. Super nice and attentive. The guy working this morning doesn’t seem to have any personality. No good morning or how was your stay, nothing. He barely made eye contact. The carpet in our room looked as if it hadn’t been vacuumed and we did not have wash cloths. We just used the hand towels. The breakfast didn’t look good at all so we are heading out to IHOP. But for the price it was all just fine.

Posted by , from Greensboro on Feb 22, 2019

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Comment from Hotel Management

Feb 28, 2019 by s

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

About the Quality Inn & Suites University

Location 840 E King Street, Boone, NC 28607

Property Features

Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An indoor pool, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites University. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Boone hotel.

  • 72 guestrooms or units
  • 3 levels
  • Built in 2001
  • Continental breakfast (free)
  • Ski lift tickets
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites University offers 72 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Blue
  • Best Western Blue Ridge
  • Best Western Blue Ridge Plaza
  • Best Western Blue Ridge Plaza Boone
  • Best Western Blue Ridge Plaza Hotel
  • Quality & Suites University
  • Blue Ridge Plaza
  • Blue Ridge Plaza Best Western
  • Quality Inn & Suites University Hotel
  • Quality Inn & Suites University Boone
  • Quality Inn & Suites University Hotel Boone
  • Quality Inn University Boone
  • Quality University Boone
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.