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4.0 out of 5

"I had an ok stay overall but it was very uncomfortable to sleep, pillows are the size of a couch pillow, Rooms are either freezing or a sauna never in ... " More

By a verified traveler on Sat 15 Feb 2020

Hotel Description

Enjoy free breakfast at this Concord hotel

In Concord

Within 3 miles (5 km) of this Concord hotel, you'll find Concord Visitors Center and Old North Bridge. Louisa May Alcott's Orchard House and The Wayside are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, LED TVs

The 105 guestrooms have LED TVs with cable channels and offer free WiFi and balconies or patios. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Patio, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking, Patio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western At Historic Concord ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western At Historic Concord

Everyone (13) Couples (3) Family (2)
3 out of 5
I had an ok stay overall but it was very uncomfortable to sleep, pillows are the size of a couch pillow, Rooms are either freezing or a sauna never in between. You only have sheets for blankets. also, House keeping just walked in at 9am when check out is at 11...

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 19, 2020 by Tanya

Thank you for taking the time to provide us with your feedback. We will have our maintenance take a look at the heating system in your room. In the future there is an extra blanket in the bottom draw of your tv nightstand and upon request we would be more than happy to provide you with more. We appreciate your business and we hope you will stay with us again so we can provide you with a superior experience!

4 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by Cody

Thank you for the 4 out of 5 score! We appreciate your business and hope to see you again soon.

4 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 2, 2019 by Cody

Thank you for the 4 out of 5 score! We appreciate your business and we hope to see you again soon.

5 out of 5

Posted by on Sep 25, 2019

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Comment from Hotel Management

Oct 2, 2019 by Cody

Thank you for the 5 out of 5 score! We appreciate your business and we hope to see you again soon!

5 out of 5
Although we were warned about the sensitive smoke detectors, it was a bit disconcerting when thy fire alarm went off at midnight. We weren't sure if it was a shower or a real fire - it turned out to be a shower. Other than that, it was great - clean, friendly, decent breakfast. Would have been nice to have a microwave.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 2, 2019 by Cody

Thank you for the 5 out of 5 score! We appreciate your understanding about the smoke detectors, it doesn't happen often and I'm sorry to hear it interrupted your stay. We ask our guests to treat all alarms as an emergency just in case, but we are glad to hear this wasn't the case with your stay. Thank you for the compliments on our hotel and our staff, we are happy to hear you enjoyed your stay. We appreciate your business and we hope to see you again soon.

4 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Aug 31, 2019 by Cody

Thank you for the 4 out of 5 score. We appreciate your business and we hope to see you again soon.

5 out of 5
Excellence for a family day. I had so much fun with my family they are so exellence with the people

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Cody

Thank you for the 5 out of 5 score, we appreciate your business and are so happy to hear you and your family had a great stay! We hope to see you again soon.

5 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 13, 2019 by Cody

Thank you for the 5 out of 5 score! We appreciate your business and we hope to see you again soon.

5 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 6, 2019 by Cody

Thank you for the 5 out of 5 score. We appreciate your business and we are happy to see you enjoyed your stay with us. Hope to see you again soon!

3 out of 5
Basic hotel. Room clean but smelled musty. Ground floor room, sliding door lock not v sturdy. Good water pressure in shower. Thin doors/ceiling - could hear some hall noise and occasional klunking upstairs, although not terrible. Breakfast had surprisingly nice range of hot and cold foods but 2 of the 4 cereals were stale. We stayed 3 nights; gym was under-stocked for water (little to none) and towels (little to none) on 2 of the 3 mornings, despite my husband reminding them to restock each night. So - price decent, location good for our needs, but definitely a basic hotel, could use a little improvement.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 29, 2019 by Cody

Thank you for taking the time to review your stay with us and we appreciate your feedback. We will be speaking to our staff and implementing your feedback to help improve for future guests. We appreciate your business and we hope to see you again.

About the Best Western At Historic Concord

Location 740 Elm St, Concord, MA 01742

Renovations + Closures

This property is closed from 26 March 2020 to 14 May 2020 (dates subject to change).

Property Features

Best Western At Historic Concord offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available. The business-friendly Best Western At Historic Concord also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Self parking is free. This Concord hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 2 levels
  • Built in 1964
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (46.4 km / 28.8 mi)
  • Train station: Concord Station (2.7 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western At Historic Concord offers 105 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Private balcony or patio
  • LED television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0007670670. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0007670670.

  • Debit cards not accepted
  • No cribs (infant beds) available
  • No elevators
  • Tax ID - C0007670670

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Refrigerator fee: USD 3.00 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Historic Concord
  • Best Western Plus Historic Hotel Concord
  • Best Western Historic Concord Hotel
  • Best Western Historic Concord
  • Best Western At Historic Concord Hotel Concord
  • Best Western Concord
  • Concord Best Western
  • Best Western Historic Hotel
  • At Historic Concord Concord
  • Best Western At Historic Concord Hotel
  • Best Western At Historic Concord Concord
  • Best Western At Historic Concord Hotel Concord

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.