Near the airport
You'll be within half a mile (1 km) of Boston Medical Center and 2 miles (3 km) of Northeastern University with a stay at this Boston hotel. Copley Place and Boston Museum of Fine Arts are also within 2 miles (3 km).
This hotel doesn't skimp on freebies - guests receive free full breakfast, free self parking, and free train station pick-up. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and express check-out are also provided.
Featuring conveniences like sitting areas and refrigerators, the 92 guestrooms also offer WiFi and flat-screen TVs. Other amenities include coffee/tea makers, down comforters, and free newspapers.
Feb 11, 2020 by General Manager
Dear Rick, Thank you for your feedback on your recent stay. We want to apologize for not meeting your expectations. We'll keep your thoughts top-of-mind as we continue to develop plans for the future of the property. We hope you give us another shot and allow us the opportunity to earn your recommendation and trust back.
Dec 3, 2019 by General Manager
Thank you for choosing Best Western Plus Boston. We are delighted to learn you liked our hotel and many amenities, including free breakfast and shuttle. Our apologies for the issues with your bathroom. Maintenance will work to correct the problem right away. Please know that your safety is our top priority, and we do have a security guard on-site every night. Should your travels bring you back to the area, we hope to see you again.
Nov 26, 2019 by General Manager
Thank you for notifying us of your recent experience. We are sorry to learn that we let you down. Some of the issues you raised cause us concern, and we can assure you that they are being investigated. Since the safety of every guest comes first, we have precautionary measures in place and therefore, we are unable to allow delivery people into the hotel. Additionally, we have a security guard on site every evening, and we have installed surveillance cameras in the lobby or entranceway to the hotel to ensure guest safety. It would be such a pleasure to welcome you back and turn your experience around. We hope you give us another shot and safe travels.
Nov 8, 2019 by General Manager
Thank you for taking a moment to share your feedback! We are happy you enjoyed the convenience of our shuttles. We trust you were pleased with your accommodations as well and we hope you will become a familiar face moving forward. All the best to and we wish you safe travels.
Nov 7, 2019 by General Manager
Thank you for allowing Best Western Plus Boston to serve you during your travels. Though we cannot control the area we are located in, we do our best to deliver comfort for all our guests, and we apologize if you were inconvenienced in any way. Our team is also continually working with city officials to address the issue you mentioned. Nonetheless, we're glad that you still had a pleasant experience as shown by your high rating. We can't wait to host you again!
Oct 17, 2019 by General Manager
Thank you for your feedback on your recent visit. We apologize for not meeting your expectations regarding the location of our hotel. We understand that the city has an issue with homeless people and together with city officials, we are working to try and resolve this problem. Given the opportunity, we would like to change your perceptions during your next visit to the area, and we wish you safe and happy travels along your way.
Sep 5, 2019 by General Manager
Dear Dee, Our team is committed to providing our guests with top-notch service, so we're delighted that this was the case for you during breakfast. We're also happy to hear you were pleased with parking, despite our location not being quite to your preference. Should you return to town, we hope to see you again at Best Western Plus Boston for another friendly experience.
Jul 24, 2019 by General Manager
We love hearing from our guests and truly appreciate your positive rating. It's wonderful to know that overall your stay was enjoyable. Please accept our apologies for not meeting your expectations in regards to our location. The city is aware of the issue regarding the homeless population and we are doing everything to work with city officials to try and resolve this problem. It was truly a pleasure hosting you and we wish you all the best as your travels continue.
This property is closed from January 2 2020 to March 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Boston Hotel. Limited free parking is available on a first-come, first-served basis. This Boston hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Best Western Plus Boston Hotel offers 92 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Boston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0015340351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0015340351. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.