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Best Western Plus Waltham Boston

3-star property
380 Winter Street, Waltham, MA 1-855-201-7819
4.0 out of 5
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See all 23 travelocity Reviews

"Nice room, dinning on site, easy access to highway and shopping. " More

By a verified traveler on Sun 30 Apr 2023

Points Of Interest

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Hotel Description

3-star hotel in Piety Corner

Piety Corner stay

Your stay at this Piety Corner hotel places you within 3 miles (5 km) of Brandeis University and Boston Children's at Waltham. Also, Moody Street Historic District is within 3 miles (5 km) and Bentley College is within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Oct 1 - Oct 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Waltham Boston ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Waltham Boston

Everyone (12) Couples (4) Family (6)
1 out of 5
The Hotel did not have hot water for two days. Cleaned up by getting a kitchen worker to soak some towels. This hotel is to avoid.

Posted by on Sep 23, 2023

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Comment from Hotel Management

Sep 24, 2023 by Ruth St Louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

May 30, 2023 by Ruth stL

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Nice room, dinning on site, easy access to highway and shopping.

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 2, 2023 by Ruth St Louis

Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

1 out of 5

Posted by on Apr 27, 2023

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Comment from Hotel Management

May 17, 2023 by Ruth St Louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

3 out of 5
While it was conveniently located just off the highway, this hotel left much to be desired. The staff was just meh, not necessarily rude, but also not welcoming. When i called down for extra pillows, they said they were out, the hotel was not fully booked. Our room was tidy, but there were marks on the sheets and still crumbs on the floor.

Posted by on Apr 23, 2023

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Comment from Hotel Management

Apr 25, 2023 by Ruth St Louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5
nothing been there before

Posted by on Feb 13, 2023

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Comment from Hotel Management

Feb 15, 2023 by Ruth st Louis

Thank you we appreciate greatly your survey, and your business is very important to us, we value your feedback and will take care of the issues. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

5 out of 5

Posted by on Dec 16, 2022

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4 out of 5
Clean and quiet room. Convenient restaurant/bar onsite.

Posted by on Nov 28, 2022

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Comment from Hotel Management

Nov 29, 2022 by Ruth st Louis

Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

3 out of 5
Front desk and breakfast staff was friendly! Building is tired. Bathroom shower was in bad condition and moldy.

Posted by on Nov 15, 2022

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Comment from Hotel Management

Nov 17, 2022 by Ruth st Louis

Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out including the breakfast attendant pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area. we will notified Housekeeping team of the bathroom issues. Hope to see you on your next visit to the Waltham area!

3 out of 5

Posted by , from New Milford on May 25, 2022

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About the Best Western Plus Waltham Boston

Location 380 Winter Street, Waltham, MA 02451

Property Features

Best Western Plus Waltham Boston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Waltham Boston. Free self parking is available. This 3-star Waltham hotel is smoke free.

  • 100 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1977
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Weston Kendal Green Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Waltham Boston offers 100 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Copper House Tavern - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0002223080

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0002223080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0002223080
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western TLC
  • Best Western TLC Hotel
  • Best Western TLC Hotel Waltham
  • Best Western TLC Waltham
  • Hotel TLC
  • Best Western Waltham
  • Waltham Best Western
  • Best Western Plus Waltham Boston Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.