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4.3 out of 5

"Convenient to highway. Clean. Good restaurant. " More

By a verified traveler on Mon 06 Dec 2021

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Hotel Description

3.5-star hotel near Burlington Mall

In suburbs

You'll be within 6 miles (10 km) of Burlington Mall and 9 miles (15 km) of Tufts University. The Freedom Trail and LEGOLAND® Discovery Center are also within 12 miles (20 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms also offer free WiFi and LCD TVs with cable channels. MP3 docks, room service, and Egyptian cotton sheets are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room May 30 - May 31

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Boston - Woburn, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Boston - Woburn, an IHG Hotel

Everyone (12) Couples (2) Family (3)
1 out of 5
Once I arrived into my room I had to let the office know the bath tub water was coming out brown so they switched me. Once they switched my room it was better, but when I asked the front desk about the laundry room that is what the website state, the front desk said they do not have the accommodation even when I showed the personnel the physical details the website states. My room key always deactivated itself and once I asked about that they said not to have it by my cell phone in which I didn’t but the card kept deactivating. I also went down to the restaurant and used the complimentary breakfast they provided and gave the restaurant manager the tickets. He took all 3 of my complimentary tickets at once where he was only suppose to take one. When I found out about it and complained to the front desk manager she stated she wasn’t there so she can not apeak on what went about ( basically defending the restaurant manager, and calling me a liar)…. Throughout my whole horrible stay I was told they would be giving me a free night stay at any of their hotels and would have the general manager approve it immediately. I checked out Sunday, its now Wednesday and still no points. Worse hotel I have ever stayed. Believe me they are a fraud!

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 14, 2022 by ss

We are so sorry you did not enjoy your stay. We take great pride in our hotel and making guests feel comfortable, we are sorry that was not the case during your stay. We hope you give us another opportunity to show you this was not the norm.

5 out of 5
Convenient to highway. Clean. Good restaurant.

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 6, 2021 by ss

Thank you for staying with us!

3 out of 5
There was no breakfast as the website promised. Also, there was no housekeeping during our stay - only after we left.

Posted by , from Ramsey on Oct 12, 2021

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4 out of 5

Posted by on Sep 11, 2021

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5 out of 5
Convenience

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 9, 2021 by ss

Thank you for your great review! We are so happy you enjoyed your stay!

5 out of 5

Posted by on Sep 21, 2020

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Comment from Hotel Management

Sep 22, 2020 by GA

Thank you for your valuable Feedback!Its always an pleasure to serve you with best of our services. Thank you again for staying with us!

4 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by GA

Thank you for Staying with us,We in Crowne plaza always strive to provide best of the services. Thank you!

4 out of 5
I paid a few dollars extra to have breakfast included (they have a really good breakfast buffet). As I checked in on Christmas eve they said the restaurant would be closed because of Christmas Day (understandable) but they would have donuts and coffee in the lobby for everyone. Fine. I came down Christmas morning - no donuts! When I asked they said they had a limited number and they were all gone. Not good, they should have planned that out better, the burden shouldn't have been on me to find breakfast. (And it wasn't that late when I came down!) Otherwise, the place seems to have improved over the past 6 months when I stayed there before. It is convenient for me for visiting family, and also close to highway and amenities like restaurants.

Posted by on Dec 27, 2019

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5 out of 5

Posted by on Dec 6, 2019

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5 out of 5

Posted by on Oct 27, 2019

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About the Crowne Plaza Boston - Woburn, an IHG Hotel

Location 15 Middlesex Canal Park, Woburn, MA 01801

Property Features

Crowne Plaza Boston - Woburn, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8500 square feet (765 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Crowne Plaza Boston - Woburn, an IHG Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available. This 3.5-star Woburn hotel is smoke free.

  • 199 guestrooms or units
  • 4 levels
  • 8500 sq ft of conference space
  • 765 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Woburn Mishawum Station (2.8 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Boston - Woburn, an IHG Hotel offers 199 accommodations with MP3 docking stations and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Scoreboard SportsBarGrill - Onsite sports bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0006823470

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0006823470. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0006823470
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Crowne Plaza
  • Boston Woburn Crowne Plaza
  • Crowne Plaza Boston
  • Crowne Plaza Boston Hotel
  • Crowne Plaza Boston Hotel Woburn
  • Crowne Plaza Boston Woburn
  • Crowne Plaza Woburn
  • Crowne Plaza Woburn Boston
  • Woburn Crowne Plaza
  • Holiday Inn Select Boston-Woburn Hotel Woburn
  • Crowne Plaza Boston Woburn Hotel

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.