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Crowne Plaza Boston - Woburn, an IHG Hotel

3.5-star property
15 Middlesex Canal Park, Woburn, MA 1-855-201-7819
4.2 out of 5
Very good!
See all 23 travelocity Reviews

"Great value .Meghan and Mai at the front desk are amazing assets to your company. " More

By a verified traveler on Sun 24 Mar 2024

Points Of Interest

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Hotel Description

Hotel near Burlington Mall in Woburn

In suburbs

You'll be within 2 miles (3 km) of Woburn Mall and 6 miles (10 km) of Lahey Hospital & Medical Center with a stay here. Harvard University and Harvard Square are also within 12 miles (20 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 2 Double Beds, Accessible (Comm, Mobil, Access Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Comm Access, Mobil, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Boston - Woburn, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Boston - Woburn, an IHG Hotel

Everyone (14) Couples (2) Family (2)
5 out of 5
Great value .Meghan and Mai at the front desk are amazing assets to your company.

Posted by on Mar 24, 2024

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Comment from Hotel Management

Mar 25, 2024 by d

Thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

5 out of 5
great staff! friendly and helpful!

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 25, 2024 by Director of Rooms Jared Keefe

Thank you for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon. Have a great day!

5 out of 5

Posted by on Sep 17, 2023

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Comment from Hotel Management

Oct 7, 2023 by Director of Rooms Jared Keefe

Thank you for your review. We are happy to see that you enjoyed your stay and we look forward to hosting you again soon!

5 out of 5

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 19, 2023 by Director of Rooms Jared Keefe

Hello and thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon.

5 out of 5
We absolutely love this hotel - 2nd time staying - this time a little longer & thoroughly enjoyed our stay. Specifically the bed (standard king room) was incredibly comfortable! So much so my husband & I are trying to replicate it for our home. Definitely the most comfortable bed we’ve had in a hotel. They are also very accommodating - on the day of check out there was a water maintenance issue & because of that they let us check out 2hr later which was very convenient. Will definitely be returning anytime we’re coming to visit the Boston area & highly recommend to anyone.

Posted by on Jul 28, 2023

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Comment from Hotel Management

Jul 31, 2023 by Director of Rooms Jared Keefe

Hello and thank you for your review. We are very happy to hear of your positive experience with us and we look forward to hosting you again soon!

1 out of 5

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 14, 2023 by Director of Rooms Jared Keefe

Hello and thank you for the review. We are sorry to hear that your experience here at the Crowne Plaza was not up to either your or our standards. We would love to learn more about your stay so we can make the needed improvements. Please feel free to reach out the hotel directly and ask for the Director of Rooms at extension 4444. Thank you have a great day!

5 out of 5

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 14, 2023 by Director of Rooms Jared Keefe

Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

5 out of 5
Easy check in. Attentive staff. Nice pool.

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 25, 2023 by Director of Room Jared Keefe

Thank you for taking the time to complete this review. We are happy that you enjoyed your stay and look forward to hosting you again in the future. Have a great day!

3 out of 5
Friendly staff. Nice hotel but again they charged my debit card for the room even tho I paid thru Travelocity. Now have wait 5 days for refund

Posted by on Feb 27, 2023

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Comment from Hotel Management

Feb 27, 2023 by Director of Rooms Jared Keefe

Hello, we are very sorry for the billing mix up and that you need to wait for the bank to catch up with the reversal. We are happy to hear that staff was accommodating and look forward to hosting you again in the future. Have a great day!

5 out of 5

Posted by on Feb 26, 2023

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Comment from Hotel Management

Mar 20, 2023 by Director of Rooms Jared Keefe

Thank you for taking the time to complete this review. We are happy that you enjoyed your stay and look forward to hosting you again in the future. Have a great day!

About the Crowne Plaza Boston - Woburn, an IHG Hotel

Location 15 Middlesex Canal Park, Woburn, MA 01801

Property Features

Crowne Plaza Boston - Woburn, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 8234 square feet (765 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Boston - Woburn, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this Woburn hotel.

  • 199 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 8234 sq ft of conference space
  • 765 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Woburn Mishawum Station (2.8 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Boston - Woburn, an IHG Hotel offers 199 accommodations with MP3 docking stations and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Woburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Scoreboard SportsBarGrill - Onsite sports bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0006823470

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0006823470. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0006823470
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Crowne Plaza
  • Boston Woburn Crowne Plaza
  • Crowne Plaza Boston
  • Crowne Plaza Boston Hotel
  • Crowne Plaza Boston Hotel Woburn
  • Crowne Plaza Boston Woburn
  • Crowne Plaza Woburn
  • Crowne Plaza Woburn Boston
  • Woburn Crowne Plaza
  • Holiday Inn Select Boston-Woburn Hotel Woburn
  • Crowne Plaza Boston Woburn Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.