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"Things I liked: Pleasant staff, clean room. The breakfast included muffins, energy bars and oatmeal. Not great, but was enough to get me started for ... " More

By a verified traveler on Mon 05 Mar 2018

Hotel Description

Enjoy free breakfast at this Braintree hotel

In Braintree

A stay at this hotel places you within half a mile (1 km) of South Shore Plaza and 6 miles (10 km) of South Shore Hospital. Franklin Park Zoo and University of Massachusetts Boston are within 9 miles (15 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 103 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Mar 16 - Mar 17

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Boston - Braintree ratings based on 14 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Boston - Braintree

Everyone (7)
2 out of 5
This property canceled my reservation because i didn't show up that night but got there at 8:00am

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Hotel Management

Thank you for taking the time to provide your feedback. We are sorry we were unable to accommodate you and apologize for the inconvenience this caused to you. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve, and we assure you we will. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

2 out of 5

Posted by on Sep 3, 2019

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2 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 22, 2019 by Hotel Management

Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management

4 out of 5

Extended Stay America Boston - Braintree

Pros: Things I liked: Pleasant staff, clean room. The breakfast included muffins, energy bars and oatmeal. Not great, but was enough to get me started.
Cons: TV should be switched away from satellite. It kept cutting in and out even with moderate clouds. They could put some drinking cups in the bathroom.
Location: Very good access to the airport and local shopping and to historic Boston and Quincy.
Things I liked: Pleasant staff, clean room. The breakfast included muffins, energy bars and oatmeal. Not great, but was enough to get me started for the day. I liked the easy access to and from Logan Airport. (17 minutes on a Sunday morning). I didn't like the fact that they didn't have drinking cups in the room (not even foam or paper). Had to go back to the office and get some. I needed to take some medicine and had to get dressed again to get them. I've never been in a hotel that did that. I understand not having the cookware in the kitchen unless requested since not everyone needs it ... just needs to be clearly understood up front. Nice fridge and microwave. TV reception was horrible in the heavy rain and still bad with light rain. They should probably switch to cable. Please note that they allow dogs. A little strange to me but I understand for an extended stay facility. Free Internet was really slow. You have to pay to upgrade to a reasonable speed. Towels and linen were OK. I actually like that they only service a room once a week.

Posted by , from Killeen, TX on Mar 5, 2018

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Comment from Hotel Management

Mar 7, 2018 by Hotel Management

Bob, thank you for choosing to stay at Extended Stay America. We are glad to know you loved the convenience of our prime location and were impressed with the cleanliness of your room. Your feedback is valued as it will help us to know where we need to improve ourselves. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management

4 out of 5
I would call this a very adequate room. A little outdated but nothing terrible. Amenities were good. Location was good for what we needed.

Posted by on Nov 16, 2016

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2 out of 5
Bed was comfy and the staff were great. A little frightened when we left at 6 in the morning to catch a plane and there were empty liquor bottles in the parking lot. A second story window was wide open and rap was blaring out of it, really loud.

Posted by on Oct 12, 2015

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2 out of 5

OUTRAGEOUS PRICING

Pros: The only good thing here was the staff. Period!
Cons: Everything!
I have never spent so much for a hotel stay and received so little in return. While the room was very comfortable and the hotel was well maintained, there were no ancilary benefits to the stay. There was no breakfast to speak of, especially if you happen to be diabetic. The tv offered only analog stations and, at that only about 10 stations in total. Clearly, the corporate offices care very little about customer satisfaction. This is not meant to reflect negatively at all on the local staff. They were very gracious and almost embarrassed when asked about the paultry services offered. It so happens that I spent the following night at a similar hotel in Maryland for $40 a night less and had all the services lacking in Braintree. I will never again book at this location or chain.

Posted by , from Jacksonville, Fl on Sep 30, 2015

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2 out of 5

Not Good

Pros: Free Internet
Cons: Nothing close, Noisy, windows on first floor make entry easily possible
This is a "2-star" hotel. I paid rates equivalent to a Sheraton Hotel but received a hotel comparable to the Bates Motel. i was on the first floor facing a dark parking lot and didn't feel safe.

Posted by on Jun 23, 2012

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2 out of 5

In the middle of nowhere, no humanity...

Cons: Nothing close, No free Internet
Hard to find, first, sinister type of a location second, even for the onmes that have to stay a fortnite in Boston...I would not recommend

Posted by on May 7, 2011

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5 out of 5

trip with the girls

the hotel was very nice and affordable. the staff was nice, very helpful if you had any questions. it was a little farther away from the t station than i expected but the cab service was excellent. the only complaint i have is that they need to invest in some new mattresses. but i guess that will happen. i was very pleased over all.

Posted by on May 24, 2009

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About the Extended Stay America Boston - Braintree

Location 20 Rockdale St, Braintree, MA 02184

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Boston - Braintree also features laundry facilities, complimentary use of a nearby fitness facility, and a safe deposit box at the front desk. Self parking is free. This Braintree hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (21.2 km / 13.2 mi)
  • Train station: Braintree Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Boston - Braintree offers 103 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0003500400. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0003500400.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - C0003500400

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Boston Braintree
  • Extended Stay America Boston Hotel Braintree
  • Extended Stay America Braintree
  • Braintree Extended Stay
  • Extended Stay America Boston Braintree Hotel
  • Extended Stay America Boston - Braintree Hotel
  • Extended Stay America Boston - Braintree Braintree
  • Extended Stay America Boston - Braintree Hotel Braintree

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.