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"The amenities. Dthe room was stocked with l the comforts of home " More

By a verified traveler on Thu 27 Feb 2020

Hotel Description

Waltham hotel in West End area

In Waltham

With a stay at this West End hotel, you'll be within 9 miles (15 km) of Burlington Mall and 12 miles (20 km) of Harvard University. Harvard Square and Copley Place are also within 12 miles (20 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 140 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$70* Per night/room Apr 10 - Apr 11

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America - Boston - Waltham - 52 4th Ave ratings based on 32 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Boston - Waltham - 52 4th Ave

Everyone (6) Couples (1) Family (4)
5 out of 5
The amenities. Dthe room was stocked with l the comforts of home

Posted by on Feb 27, 2020

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Comment from Hotel Management

Feb 28, 2020 by Hotel Management

Thank you for your kind words about Extended Stay America. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. We look forward to welcoming you back soon. Sincerely, Hotel Management

2 out of 5
Check in was terrible. Had booked 2 rooms, they only had one because when they swiped my id it moved second room to a different person with a different name from a different state. I then said I would just take one room but then they "found" the other room (still coming up with a different name) so they wouldnt let me take just the one room. Room smelled awful like old food, the other room heat was very loud and annoying. Nothing in the room, you could get coffee pot from the front desk. We checked out after 3 hours at 6:30pm and drove the 4 hours home.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Hotel Management

Thank you for being our guest. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management

5 out of 5
Location and the front desk staff was very friendly.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Hotel Management

Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and friendly front desk staff. We look forward to welcoming you back soon! Sincerely, Hotel Management

2 out of 5

Posted by on Oct 18, 2019

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2 out of 5
Vending machines had only soda and flavored drinks. No water. No ice machine. Check in was slow with a full lobby and one employee. They were not friendly at the desk and no one asked me how my stay was or thanked me for choosing their hotel. TV had 5 about channels. For 30-50 dollars more for the room cost I could have stayed at a much nicer hotel.

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 3, 2019 by Hotel Management

Thank you for letting us know about your visit. We are sorry that you found one of our staff members not friendly. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service. We also apologize for your disappointment with the amenities and for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

4 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Hotel Management

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management

4 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 5, 2019 by Hotel Management

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

1 out of 5
I didn't like anything but the bed. The staff on at check in was rude as hell. I would NEVER EVER stay there again after the way I was treated from the minute i walked up to the counter not once but twice. He preceded to be rude the whole time. Even another guest that read standing next to me said he wasn't friendly. What kind of a place doesn't have ice? Doesn't put cups in the room? And just passes you paper to sign but can't bother to explain it??

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 24, 2019 by Hotel Management

Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management

1 out of 5

Dirty room and property. Clueless staff.

Pros: nothing
Cons: everything.
Location: The Extended Stay America next door is much better for some reason. This place is horrible.
Poor experience. Had to move to rooms Three times and then gave up. The room I took was a non smoking room that smelled of cigarettes, I had no other choice because I had somewhere to be and I was tired from just recovering from a cancer surgery.

Posted by on Jul 31, 2018

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Comment from Hotel Management

Aug 1, 2018 by Hotel Management

Thank you for being our guest. We are sorry for the cleanliness issues you faced in your room and that we were unable to resolve it to your satisfaction. We have discussed your concerns with our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

2 out of 5

Not the best Extended Stay

The hotel is just ok. The breakfast included is a muffin and coffee; in other Extended Stays I have been to it included a hot breakfast bar. On the last night, the AC in the room above clogged and dripped through the cieling.

Posted by on Aug 19, 2016

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About the Extended Stay America - Boston - Waltham - 52 4th Ave

Location 52 4th Ave, Waltham, MA 02451

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America - Boston - Waltham - 52 4th Ave also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Waltham hotel is smoke free.

  • 140 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (32.2 km / 20 mi)
  • Train station: Weston Kendal Green Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Boston - Waltham - 52 4th Ave offers 140 accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0003403080. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0003403080.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - C0003403080

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Boston 52 4th Ave
  • Extended Stay America Boston 52 4th Ave Aparthotel
  • Extended Stay America Boston 52 4th Ave Aparthotel Waltham
  • Extended Stay America Boston Waltham 52 4th Ave
  • Extended Stay America Boston Waltham 52 4th Ave Aparthotel
  • Homestead Waltham Boston Hotel Waltham
  • Extended Stay America Boston Waltham 52 4th Ave Hotel
  • Extended Stay America Boston 52 4th Ave Hotel
  • Extended Stay America Waltham
  • Homestead Hotel Waltham
  • Extend Stay America Boston 52
  • Extended Stay America - Boston - Waltham - 52 4th Ave Hotel
  • Extended Stay America - Boston - Waltham - 52 4th Ave Waltham

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.