"The bathroom sink had the lowest drain I have seen in my life. On checkout, the front desk had a sign about helping other customers and be back soon, ... " More
In Waltham
You'll find Brandeis University and Boston Children's at Waltham within 3 miles (5 km) of this hotel. Harvard University and Harvard Square are within 9 miles (15 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
May 30, 2023 by Hotel Management
Dear Khemwatt, Thank you for your feedback. Please know we have strict quality control standards to prevent a situation like yours. Our goal is to provide clean, comfortable suites at an affordable price so guests will want to return again and again. So please accept our apologies for any oversights in preparing your room. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you expect and deserve. Thank you!Sincerely,Hotel Management
Dec 27, 2022 by Hotel Management
Dear Dr. Kiaven, Thank you for being our guest and informing us about your stay. Please accept our sincere apology for the difficulties you encountered with the noise caused by other guests. We have discussed your comments with our team and will make changes to serve our guests better. Our front desk team is available to help you 24x 7 and make your time comfortable. Thank you again for your feedback, and we hope you will come back to experience our hotel the way you should have during this visit.Sincerely,Hotel Management
Oct 20, 2021 by Hotel Management
Peter, thank you for your review. We are sorry you did not experience the best of our staff. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We have also asked our team to check the sink. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Feb 28, 2020 by Hotel Management
Thank you for your kind words about Extended Stay America. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. We look forward to welcoming you back soon. Sincerely, Hotel Management
Jan 22, 2020 by Hotel Management
Thank you for being our guest. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
Dec 9, 2019 by Hotel Management
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and friendly front desk staff. We look forward to welcoming you back soon! Sincerely, Hotel Management
Oct 3, 2019 by Hotel Management
Thank you for letting us know about your visit. We are sorry that you found one of our staff members not friendly. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service. We also apologize for your disappointment with the amenities and for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Apr 29, 2019 by Hotel Management
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Apr 5, 2019 by Hotel Management
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Boston Waltham 52 4th Ave also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Waltham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Boston Waltham 52 4th Ave offers 140 accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Waltham hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003403080
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003403080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.