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"Small hotel. Managed poorly. Room was dirty. Furnishing's were old and rundown. " More

By a verified traveler on Mon 22 May 2023

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Hotel Description

Enjoy the free WiFi at this Woburn hotel

In Woburn

Stay at this Woburn hotel and you'll be within 2 miles (3 km) of Woburn Mall and 6 miles (10 km) of Lahey Hospital & Medical Center. Harvard University and Harvard Square are also within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. A picnic area, laundry facilities, and barbecue grills are also on offer.

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$108* Per night/room Apr 30 - May 1

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Boston Woburn ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Boston Woburn

Everyone (8) Business (1) Couples (3) Family (5)
3 out of 5
Small hotel. Managed poorly. Room was dirty. Furnishing's were old and rundown.

Posted by on May 22, 2023

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Comment from Hotel Management

May 22, 2023 by Hotel Management

Dear Mazhar, Thank you for being our guest. We are sorry for the issues that you encountered in your room. Our team works hard to keep the area clean and up-to-date. We regret if they overlooked some spots in your room preparations. We will address them adequately. Also, we apologize for your concerns regarding the size of your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. Thank you, and we hope to have you stay with us again.Sincerely,Hotel Management

4 out of 5
overall good hotel

Posted by on Mar 16, 2023

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Comment from Hotel Management

Apr 6, 2023 by Hotel Management

Dear Rachid, Thank you for selecting Extended Stay America for your recent visit to Boston and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future. Sincerely,Hotel Management

1 out of 5
Our room was given away we were offered a much smaller room. The attendant was not at desk waited 10 min for her to show them she was high, she offered us a handicapped room either of us are. The smoke detector was hanging off the ceiling shelves in the kitchenettes were hanging off no coffee which stated would be provided in room. No hot water to shower with ask at front desk for a room clean while we would be gone did not get done with more towels which were also not provided. We made reservation 2 months in advanced and she advised that a visitor had requested an extended stay in the room we requested and the room was not cleaned in time for our check in. I’m am completed disgusted with the quality of stay we had.

Posted by on Oct 24, 2022

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Comment from Hotel Management

Oct 25, 2022 by Hotel Management

Dear Rick, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management

3 out of 5

Posted by on Feb 8, 2022

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5 out of 5
Everything Thank you I will stay again and I will recommend to other people

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 11, 2020 by Hotel Management

Thank you for your fantastic review and for recommending us to future travelers. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management

5 out of 5

Posted by on Oct 9, 2019

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3 out of 5
Tub drain was very slow and TV didn't work so we will not stay there again..

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Hotel Management  

Thank you for the comments. We were sorry to read you were inconvenienced by maintenance issues in your room. We have alerted our engineering team, and we are fixing the problem. Again, we hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

5 out of 5
Studio room was home away from home it offers mini stove topand small kitchen

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by Hotel Management

It's great to hear you enjoyed your clean and spacious suite! Our housekeeping and engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to having you back at Extended Stay America. Sincerely, Hotel Management

2 out of 5
The property was conviently just outside of Boston and not too far from the train. It had a kitchenette to fix meals. The initial staff member was very helpful at check in. VERY DIRTY. Pubic hairs still in shower. We lifted the hide-a-bed couch and under the couch had not been cleaned for months. We had large ants roaming throughout. Staff came and vacuumed up whatever ants he could find but did nothing else. Aunts surfaced again by night. Very surface cleaned not deep cleaned. Staff was made aware of issues. No rooms to switch too according to Staff. I do not recommend.

Posted by on May 1, 2019

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Comment from Hotel Management

May 2, 2019 by Hotel Management

We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

3 out of 5
The staff was rude to me upon check-in which I did not appreciate

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 28, 2019 by Hotel Management

Thank you for taking time to review your stay. We apologize for the unprofessional encounter at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. Thank you again. We hope to have the opportunity to make your next stay a complete success. Sincerely, Hotel Management

About the Extended Stay America Suites Boston Woburn

Location 831 Main St, Woburn, MA 01801

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Boston Woburn. Free self parking is available.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Woburn Mishawum Station (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Boston Woburn offers 100 accommodations with coffee/tea makers and irons/ironing boards. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Woburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0003413470

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003413470. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0003413470
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Boston Aparthotel
  • Extended Stay America Boston Aparthotel Woburn
  • Extended Stay America Boston Woburn
  • Extended Stay America Woburn
  • Extended Stay Deluxe Boston - Woburn Hotel Woburn
  • Extended Stay Woburn
  • Woburn Extended Stay
  • Extended Stay America Boston Woburn Aparthotel
  • Extended Stay America Boston Woburn Hotel
  • Extended Stay Woburn
  • Woburn Extended Stay
  • Extend Stay America Boston Wo

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.