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4.7 out of 5

"The staff was so friendly and helpful. Very convenient location. The restaurant had a good but limited menu. " More

By a verified traveler on Sun 19 Aug 2018

Hotel Description

4.5-star luxury hotel near Copley Square

Heart of Boston

At this Back Bay hotel, you'll be well placed to visit Copley Square and Hancock Conference Center, both steps away. Boston Public Library and Copley Place are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.

Free wired Internet, comfy beds

The 383 individually decorated guestrooms offer free wired Internet and comfy beds. LCD TVs come with digital channels, and other amenities include WiFi and 24-hour room service.

Standard Room, 1 Queen Bed (Fairmont Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$170* Per night/room Jan 3 - Jan 4

Standard Room, 1 King Bed (Fairmont King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Gold, Club Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Park View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 1 King Bed, Park View (Copley Square Park View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Copley Plaza, Boston ratings based on 30 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Copley Plaza, Boston

Everyone (8) Couples (3) Family (1)
5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Fairmont Copley Plaza

Thank you for your wonderful feedback. We are delighted you enjoyed your stay and we hope to see you again soon!

5 out of 5
Beautiful historic property. Great service and staff

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Fairmont Copley Plaza

Thank you for your review. It's wonderful to see that you enjoyed your stay with us. Come back soon!

5 out of 5
A wonderful historic property in a great location.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Fairmont Copley Plaza

Thanks for the amazing review! We are thrilled our team at Fairmont Copley Plaza earned your five star rating. We hope you stay with us again soon!

4 out of 5
The people were exceptionally helpful and friendly; the lobby was spectacular; the location was perfect; room service was quick. The room was small; the elevator rang constantly and could be heard from our room all night; the resort fee surprised me (though that was my fault; I should have read more closely before booking).

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Fairmont Copley Plaza

Thank you for your feedback, Christina. We are glad that you enjoyed your overall stay and that you found your in-room dining service to be quick. Our sincere apologies for any noise challenges you experienced and we regret if you were not aware of our Urban Fee prior to check-in. We do our best to be completely transparent regarding this fee and will work harder to ensure that guests are aware of it. It was our pleasure to host your stay and we look forward to seeing you again soon!

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 9, 2019 by Fairmont Copley Plaza

Thank you for taking the time to review us. We hope you enjoyed your stay and look forward to seeing you again soon!

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Fairmont Copley Plaza

Thank you for your feedback. We are so glad you enjoyed your stay! Come back soon.

5 out of 5
Very professional and friendly front checking staff. Very elegant hotel. Pleasant stay.

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Fairmont Copley Plaza

Thank you so much for your helpful feedback. We are thrilled you enjoyed your stay and hope to see you again soon!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Fairmont Copley Plaza

We appreciate you taking the time to leave us your positive feedback. Please come back soon!

5 out of 5

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 3, 2018 by Fairmont Copley Plaza

Thank you for your feedback. We're glad that you had a great stay with us. Please come back soon!

5 out of 5
The staff was so friendly and helpful. Very convenient location. The restaurant had a good but limited menu.

Posted by on Aug 19, 2018

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Comment from Hotel Management

Aug 20, 2018 by Fairmont Copley Plaza

Thank you for your helpful feedback. We are delighted we could serve you and look forward to having you as our guest again in the future. Until then, safe travels!

About the Fairmont Copley Plaza, Boston

Location 138 Saint James Ave, Boston, MA 02116

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Fairmont Copley Plaza, Boston. Parking is available for a fee. This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (15.5 km / 9.6 mi)
  • Train station: Boston-Back Bay Station (0.6 km / 0.4 mi)
  • Metro station: Copley Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

OAK Long Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 75 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Tax ID - C0014990350

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 7 and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 58 per night
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copley Hotel
  • Copley Plaza
  • Copley Plaza Fairmont
  • Fairmont Copley Hotel
  • Fairmont Copley Plaza
  • Fairmont Copley Plaza Boston
  • Fairmont Copley Plaza Hotel
  • Fairmont Copley Plaza Hotel Boston
  • Hotel Fairmont Copley Plaza
  • Plaza Copley
  • Fairmont Copley Plaza Boston Hotel
  • Fairmont Copley
  • The Fairmont Copley Plaza Boston Hotel Boston
  • Fairmont Boston
  • Boston Fairmont
  • Fairmont Copley Plaza, Boston Hotel
  • Fairmont Copley Plaza, Boston Boston
  • Fairmont Copley Plaza, Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.