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4.9 out of 5

"Beautiful historic property. Great service and staff " More

By a verified traveler on Tue 15 Oct 2019

Hotel Description

4.5-star luxury hotel near Copley Square

Heart of Boston

At this Back Bay hotel, you'll be well placed to visit Copley Square and Boston Public Library, both steps away. Copley Place and Prudential Tower are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, as well as free WiFi in public areas and free Internet in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Free wired Internet, comfy beds

The 383 individually decorated guestrooms offer free wired Internet and comfy beds. LCD TVs with digital channels provide entertainment options, and other amenities include WiFi and room service. Housekeeping is available on request.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed (Fairmont Gold)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Park View (Copley Square Park View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed (Fairmont Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature Room, 1 King Bed (Fairmont Gold)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Copley Plaza, Boston ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Copley Plaza, Boston

Everyone (6) Couples (2) Family (1)
5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Fairmont Copley Plaza

Thank you for your wonderful feedback. We are delighted you enjoyed your stay and we hope to see you again soon!

5 out of 5
Beautiful historic property. Great service and staff

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Fairmont Copley Plaza

Thank you for your review. It's wonderful to see that you enjoyed your stay with us. Come back soon!

5 out of 5
A wonderful historic property in a great location.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Fairmont Copley Plaza

Thanks for the amazing review! We are thrilled our team at Fairmont Copley Plaza earned your five star rating. We hope you stay with us again soon!

4 out of 5
The people were exceptionally helpful and friendly; the lobby was spectacular; the location was perfect; room service was quick. The room was small; the elevator rang constantly and could be heard from our room all night; the resort fee surprised me (though that was my fault; I should have read more closely before booking).

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Fairmont Copley Plaza

Thank you for your feedback, Christina. We are glad that you enjoyed your overall stay and that you found your in-room dining service to be quick. Our sincere apologies for any noise challenges you experienced and we regret if you were not aware of our Urban Fee prior to check-in. We do our best to be completely transparent regarding this fee and will work harder to ensure that guests are aware of it. It was our pleasure to host your stay and we look forward to seeing you again soon!

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 9, 2019 by Fairmont Copley Plaza

Thank you for taking the time to review us. We hope you enjoyed your stay and look forward to seeing you again soon!

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Fairmont Copley Plaza

Thank you for your feedback. We are so glad you enjoyed your stay! Come back soon.

5 out of 5
Very professional and friendly front checking staff. Very elegant hotel. Pleasant stay.

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Fairmont Copley Plaza

Thank you so much for your helpful feedback. We are thrilled you enjoyed your stay and hope to see you again soon!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Fairmont Copley Plaza

We appreciate you taking the time to leave us your positive feedback. Please come back soon!

5 out of 5

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 3, 2018 by Fairmont Copley Plaza

Thank you for your feedback. We're glad that you had a great stay with us. Please come back soon!

5 out of 5
The staff was so friendly and helpful. Very convenient location. The restaurant had a good but limited menu.

Posted by on Aug 19, 2018

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Comment from Hotel Management

Aug 20, 2018 by Fairmont Copley Plaza

Thank you for your helpful feedback. We are delighted we could serve you and look forward to having you as our guest again in the future. Until then, safe travels!

About the Fairmont Copley Plaza, Boston

Location 138 Saint James Ave, Boston, MA 02116

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Fairmont Copley Plaza, Boston. The hotel can provide concierge services and wedding services. This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Logan Intl. Airport (BOS) (15.5 km / 9.6 mi)
  • Train station: Boston-Back Bay Station (0.6 km / 0.4 mi)
  • Metro station: Copley Station (0.1 km / 0.1 mi)

Room Amenities

Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

OAK Long Bar + Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Weight limit: 75 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Tax ID - C0014990350

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The tax ID number is C0014990350. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0014990350
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 7 and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copley Hotel
  • Copley Plaza
  • Copley Plaza Fairmont
  • Fairmont Copley Hotel
  • Fairmont Copley Plaza
  • Fairmont Copley Plaza Boston
  • Fairmont Copley Plaza Hotel
  • Fairmont Copley Plaza Hotel Boston
  • Hotel Fairmont Copley Plaza
  • Plaza Copley
  • Fairmont Copley Plaza Boston Hotel
  • Fairmont Copley
  • The Fairmont Copley Plaza Boston Hotel Boston
  • Fairmont Boston
  • Boston Fairmont
  • Fairmont Copley Plaza, Boston Hotel
  • Fairmont Copley Plaza, Boston Boston
  • Fairmont Copley Plaza, Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.