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4.0 out of 5

"Have stayed here several times for Dr appts and surgeries at Mass Gen. property is well managed and rooms are always clean. Staff is friendly and he ... " More

By a verified traveler on Mon 24 Apr 2023

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Hotel Description

3-star hotel near Encore Boston Harbor

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Encore Boston Harbor and TD Garden. USS Constitution Museum and Faneuil Hall Marketplace are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$171* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

Everyone (8) Couples (2) Family (1)
1 out of 5

Posted by on Aug 30, 2023

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Comment from Hotel Management

Sep 20, 2023 by Holiday Inn Chelsea an IHG Hotel.

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Boston Logan Airport/Chelsea.

5 out of 5
Have stayed here several times for Dr appts and surgeries at Mass Gen. property is well managed and rooms are always clean. Staff is friendly and helpful

Posted by on Apr 24, 2023

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Comment from Hotel Management

May 18, 2023 by Holiday Inn Chelsea an IHG Hotel.

Hi William,Thank you so much for staying with us, We are happy that your overall experience was good, We strive to provide a unique and memorable experience and pride ourselves, with a team engaged and passionate about making a difference for our guests.Best,Holiday Inn Team.

4 out of 5

Posted by on Apr 23, 2023

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Comment from Hotel Management

May 14, 2023 by Holiday Inn Chelsea an IHG Hotel.

Thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6178843330 or ehernandez@colwenhotels.com.Sincerely,Edgar Hernandez Front Office Manager6178843330ehernandez@colwenhotels.com

4 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

May 14, 2023 by Holiday Inn Chelsea an IHG Hotel.

Thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel, have a great evening.

5 out of 5
The beds and pillows were very comfy. I like having the dining room for dinner downstairs. the staff was very friendly and welcoming. the hotel was quiet. I was able to have a rejuvenating weekend.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 22, 2022 by Cindy

Hi Cathy,Comfy bed and pillows is what this property is all about. So glad you were able to recharge during your visit.Thank you for choosing us! Sincerely,Holiday Inn Chelsea

5 out of 5
Very Nice Room

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 19, 2022 by Holiday Inn Boston/Logan Airport

Thank you for the 5 star rating!!! We hope to see you again soon.

2 out of 5

Posted by on Apr 13, 2022

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5 out of 5
The hotel was an amazing stay for my friends and I! The beds were nice and we also got to have a nice breakfast! Also it is a great location from Salem and from Boston

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff was great and the room was very nice. We would recommend this facility to anyone.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

2 out of 5
No one was at the front desk for 15 minutes when we arrived and no where to be found. Once they arrived they said they were the only person in staff. Unsatisfactory

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 17, 2021 by Cindy

Dear Guest, So very sorry this happened to you and no excuses, we feel bad you were not helped immediately. Thank you for helping us improve and hope to see you again soon. Sincerely, The Customer Service Team

About the Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

Location 1012 BROADWAY STREET, Chelsea, MA 02150

Property Features

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and an ATM. Parking is available for a fee. This 3-star Chelsea hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Chelsea Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0011230570

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0011230570. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0011230570
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 per person
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Boston Logan Airport Chelsea Hotel
  • Holiday Inn Boston Logan Hotel
  • Holiday Inn Boston Logan Airport Chelsea
  • Holiday Inn Boston Logan

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.