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4.2 out of 5

"The hotel is walking distance to historical sites, dining, and shopping. There is an on-site restaurant. "Waterfront" is a misnomer as the closest wat ... " More

By a verified traveler on Sun 18 Jul 2021

Hotel Description

3.5-star hotel perfect for exploring Salem

Oceanside stay

With a stay at this Salem hotel, you'll be steps from New England Pirate Museum and Salem Wax Museum. Massachusetts Bay and Salem Custom House are also within half a mile (1 km).

Marina, dining

A marina and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, flat-screen TVs

The 86 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include premium bedding, coffee/tea makers, and flat-screen TVs with cable channels.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$235* Per night/room Sep 29 - Sep 30

Junior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Salem Waterfront Hotel & Suites ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Salem Waterfront Hotel & Suites

Everyone (8) Couples (3) Family (7)
4 out of 5
The hotel is walking distance to historical sites, dining, and shopping. There is an on-site restaurant. "Waterfront" is a misnomer as the closest water is out of view behind the hotel, past the parking lot and a gated/tented area set up for outdoor receptions.

Posted by on Jul 18, 2021

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4 out of 5

Posted by on Mar 1, 2021

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4 out of 5
Rooms did not have an in room fridge. The service at the bar and restaurant for breakfast was slow and waitress seemed bother when serving.

Posted by on Dec 15, 2019

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5 out of 5
Excellent time. Staff very friendly. Highly recommend.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 5, 2019 by Brian P. - Operations Manager

Thank you for staying with us! We hope to see you again soon!

2 out of 5
no refridgerator had to throw out $90 of left overs after fist night of dinner,,no soda machines, and no microwave! and this is suppose to be a 4 star place and nothing for a comp snack in the morning just coffee the motel had no bling to it,,, dull not shiny or glossy, when we asked staff for recommendations where to go they had no idea i have more to type but you all get the i

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Brian P. - Operations Manager

Hello Traveler, and thank you for your review. I would like to point out that we do have Microwaves and Refrigerators available upon immediate request. These amenities can be requested at the Front Desk and brought up very quickly to your rooms for your convenience! We are pleased to also offer complimentary coffee in the morning and a complimentary snack and beverage in our lobby in the afternoon. Our staff is extremely knowledgeable about Salem, the North Shore and Boston. We are happy to provide you the right directions to head off to in order to maximize your experience while staying with us at the Salem Waterfront Hotel & Suites. Please contact our management team should you wish to discuss your stay with us in further detail. We aim to provide the perfect stay for all of our guests. Thank you again for staying with us!

5 out of 5
I loved the cleanliness and the location, exactly where I wanted to be. I would have like a refrigerator in the room to keep my drinks cold, but other than that met my expectations.

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Brian P. - Operations Manager

Thank you so much! We are always available to send amenities like refrigerators to your room upon request. We hope to have a chance to see you again in the future!

5 out of 5
The staff was amazing ! The restaurant bar staff was the best! All the food was super!

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 20, 2019 by Brian P. - Operations Manager

Thank you! We hope to see you again soon!

3 out of 5
Poor parking facility. Furniture dated and in disrepair. Nighttime desk staff sarcastic and not helpful

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 31, 2019 by Brian P. - Operations Manager

Dear Guest: We apologize for any inconveniences that occurred during your stay. We are happy to provide parking in several areas, especially during busy times to conveniently accommodate our guests. We are also in the current process of updating all of our furniture and rooms at this time, we appreciate your patience as we make these necessary upgrades! We hope your stay with us was great, thank you for reaching out to us!

5 out of 5
I loved the location, it was convenient to get to places and could even walk to some restaurants and stores. Everyone was nice and everything was clean, and comfortable.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 9, 2019 by Brian P. - Operations Manager

Thank you! We hope to see you again soon!

5 out of 5
Clean, great location, friendly staff. Good restaurants within walking distance of hotel.

Posted by , from CT on Feb 18, 2019

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Comment from Hotel Management

Feb 22, 2019 by Brian P. - Operations Manager

Thank you JT! I'm happy to hear that you enjoyed your stay with us! We hope to see you again soon!

About the Salem Waterfront Hotel & Suites

Location 225 Derby St, Salem, MA 01970

Property Features

Salem Waterfront Hotel & Suites offers its guests a marina, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4800 square feet (446 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Salem Waterfront Hotel & Suites. Self parking is free. This 3.5-star Salem hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Beverly Station (3.4 km / 2.1 mi)
  • Metro station: Salem Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Salem Waterfront Hotel & Suites offers 86 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

The Regatta Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0006992580

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0006992580. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0006992580
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 10 for children (approximately)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Salem Waterfront Hotel
  • Salem Waterfront
  • The Salem Waterfront Hotel And Marina
  • Salem Waterfront & Suites
  • Salem Waterfront Hotel & Suites Hotel
  • Salem Waterfront Hotel & Suites Salem
  • Salem Waterfront Hotel & Suites Hotel Salem
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.