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4.2 out of 5

"The rich history of the hotel, the furnishings reflecting that. My room was so comfy. In spite of COVID, the hotel took every precaution in providing ... " More

By a verified traveler on Sat 10 Oct 2020

Hotel Description

5-star luxury hotel near Massachusetts General Hospital

Near the airport

Within a 10-minute walk of this West End hotel, you'll find Massachusetts General Hospital and Museum of Science. The Freedom Trail and Boston Public Garden are also within half a mile (1 km).

Luxury amenities

A nightclub, 2 restaurants, and a fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a computer station, and dry cleaning are also on offer.

Free WiFi, LCD TVs

Boasting comforts like Egyptian cotton sheets and down comforters, the 298 guestrooms also offer free WiFi and LCD TVs. Minibars, free newspapers, and free bottled water are also available. Housekeeping is available on request.

Grand Room, 1 King Bed, Non Smoking, City View (Upper Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View (Floors 2-7)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Partial View (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Partial View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking (Floors 2-6)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Liberty, a Marriott Luxury Collection Hotel, Boston ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Liberty, a Marriott Luxury Collection Hotel, Boston

Everyone (12) Couples (1) Family (3)
5 out of 5
The rich history of the hotel, the furnishings reflecting that. My room was so comfy. In spite of COVID, the hotel took every precaution in providing a wonderful guest experience.

Posted by , from Ocala, Florida on Oct 10, 2020

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Comment from Hotel Management

Oct 12, 2020 by Joe Toscano-McDonald

Thank you for your kind and honest review! I will be sure to share this with my team. I am happy you enjoyed your visit. I hope to see you again real soon. Stay safe and healthy!

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by EJ B.

Thank you for this excellent review!

4 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Joe Toscano-McDonald

Thank you for your honest feedback! I will be sure to share your experience with the rest of our team. We look forward to hosting your next trip to Boston!

5 out of 5
Beautiful venue. Very modern. Loved the bar and restaurants

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 4, 2019 by Joe Toscano-McDonald

Thank you for honest feedback! We appreciate you staying with us and hope to you stay with us again if your travels bring you back to Boston.

1 out of 5

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by Joe Toscano-McDonald

Thank you for your honest feedback! We are sorry our service fell below your expectations. Please feel free to reach out to our team with questions or concerns. Thank you for for staying with us and we hope to see you again soon!

4 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by The Liberty Hotel

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Couldn't have been any better! Great location. Beautiful Hotel.

Posted by on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by The Liberty Hotel

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great historical hotel. Comfy deluxe roofs. However I guess selling drinks and catering to a party crowd is what they are about. Family of 4 twin 9 year olds called and emailed before asking for a quiet roof. Room and all meals at the hotel between the 2 restaurant we spent $1900.00 for weekend. I guess the two different mid twenties visitors next door benefit the hotel more. Both nights at 2:30 we were woken up to crashing and music and I’m not describing the rest. Would love to come again. But if kids were younger and woken up I would have been very upset. I would say not a family hotel. Stick to the 1 night stay twenty somethings checking out at 11:55. They must make this hotel a success :)

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 4, 2019 by EJ B.

Thank you for sharing this review. We certainly cater to all guests and strive to ensure that every guests's stay is a pleasant one. On your next stay with us, please do feel free to request a room on our "tower side" which is away from The Liberty Bar.

5 out of 5
Every staff member, from the bakers to the reception staff both at check in and check out, to the bar staff at the hotel bar, were polite, professional and welcoming. The hotel itself was beautiful. The room was comfortable and clean with a good sized bathroom and great view. Room service was surprisingly great and the minibar was well stocked. Can’t wait to return. Close to Fenway and House of Blues.

Posted by , from Watch Hill, RI on Sep 20, 2018

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Comment from Hotel Management

Sep 24, 2018 by Phil G.

Thank you for this exceptional review! We look forward to your next stay with us!

5 out of 5

Liberty Hotel-A jail that is a resort.

Pros: Facilities, the free coffee, and most of the staff
Cons: we had medications disappear from our room and a bartender that worked there was VERY rude to us.
Location: Fenway and TD are only a short ride. The Quincy market, downtown is a bit of a walk but it was enjoyable.
Hotel was extremely clean. The foyer is nothing short of spectacular and facilities are well architected, clean and embrace the jail theme but are bright and clean. Your stay includes Valet service and baggage to the room. The only issue we had was with a rude bartender. She refused to correct our bills from our orders to the room. She was rude, and we were not asking to lose items, must have the bills corrected so the right people paid for the right things. You are a bit out of the way from downtown but within a CHEAP Uber ride to both TD stadium and Fenway. We just walked to the market etc. Id highly recommend this hotel to anyone. Its a bit pricey for food (18US for 6 wings on room service) but its fantastic. The food is excellent, bar has top shelf liquor and the staff are friendly, helpful and very polite.

Posted by , from saint John new brunswick on Jul 23, 2018

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Comment from Hotel Management

Aug 10, 2018 by Phil G.

Thank you for sharing this detailed review. We pride ourselves on our friendly staff, so thank you for sharing these details with us. We hope that you will consider The Liberty for future travels to Boston.

About the The Liberty, a Marriott Luxury Collection Hotel, Boston

Location 215 Charles St, Boston, MA 02114

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Liberty, a Marriott Luxury Collection Hotel, Boston offers its guests a fitness center and complimentary bicycles. There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury The Liberty, a Marriott Luxury Collection Hotel, Boston. For a fee, parking is available. This 5-star Boston hotel is smoke free.

  • 298 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2 dining venues
  • 4 bars or lounges
  • Built in 1851
  • Nightclub
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (6.3 km / 3.9 mi)
  • Train station: Boston North Station (1.4 km / 0.9 mi)
  • Metro station: Charles-MGH Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Liberty, a Marriott Luxury Collection Hotel, Boston offers 298 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • HD television
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

The Liberty, a Marriott Luxury Collection Hotel, Boston has 2 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015820351

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015820351. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0015820351
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 50 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liberty Hotel Starwood
  • Liberty Hotel Starwood Luxury Collection Hotel Boston
  • Liberty Starwood Luxury Collection Hotel
  • Liberty Luxury Collection Hotel Boston
  • Liberty Luxury Collection Hotel
  • Liberty Luxury Collection Boston
  • Liberty Luxury Collection
  • Liberty Starwood Luxury Collection Boston
  • Liberty Starwood Luxury Collection
  • The Liberty Hotel A Starwood Luxury Collection Hotel
  • Liberty Marriott Luxury Collection Hotel Boston
  • Liberty Marriott Luxury Collection Hotel
  • Liberty Marriott Luxury Collection Boston
  • Liberty Marriott Luxury Collection
  • The Liberty a Starwood Luxury Collection Hotel Boston
  • The Liberty a Luxury Collection Hotel Boston
  • Liberty riott Collection Bost
  • The Liberty, a Marriott Luxury Collection Hotel, Boston Hotel
  • The Liberty, a Marriott Luxury Collection Hotel, Boston Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.