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"We were disappointed that the airport shuttle was not available on Sundays, as we needed it that day, and that it was only available from the hotel to ... " More

By a verified traveler on Sat 01 Aug 2015

Hotel Description

4-star motel near Nudgee Golf Club

Close to airport

Your stay at this Northgate motel places you within 3 miles (5 km) of Nudgee Golf Club and Eagle Farm Racecourse. Also, St Joseph's Nudgee College is within 3 miles (5 km) and Brisbane Entertainment Centre is within 6 miles (10 km).

Free shuttle, parking

An outdoor pool, free self parking, and laundry facilities are featured at this motel. Guests will appreciate perks like free WiFi and free airport drop-off. A terrace and luggage storage are also provided.

Free WiFi, kitchenettes

The 20 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Balconies or patios, coffee/tea makers, and hair dryers are also available.

Basic Room, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Mar 6 - Mar 7

Standard Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple Room, 1 Bedroom, Kitchenette

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novena Palms Motel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novena Palms Motel

Everyone (1)
3 out of 5

Disappointed

Pros: It had very clean room, spacious, excellent security, friendly owner.
Cons: Web site needs to state CLEARLY the shuttle hours, when it's available and that it does not get people at the airport.
Location: Near airport
We were disappointed that the airport shuttle was not available on Sundays, as we needed it that day, and that it was only available from the hotel to the airport, not from the airport to the motel. We ended up spending so much on taxi fare that we could have stayed at a more expensive hotel and closer to the airport for less than we spent overall. No hot water in bathroom. Dinner offered only until 7:00 PM and we were lucky to arrive by then. However, the dinner was delicious and we enjoyed the exotic choices.

Posted by , from Sandy Utah on Aug 1, 2015

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Novena Palms Motel offers its guests an outdoor pool, a terrace, and laundry facilities. Public spaces have free WiFi. A shuttle from the hotel to the airport is free (available on request). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Brisbane motel.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Brisbane Airport (BNE) (8.5 km / 5.3 mi)
  • Train station: Brisbane Northgate Station (2.2 km / 1.4 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking

Room Amenities

Novena Palms Motel offers 20 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 9:00 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle drop-off service at 6:15 AM, 7 AM, 7:40 AM, and 8:30 AM from Monday-Friday, and 6:15 AM, 7 AM, and 7:40 AM on Saturdays.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10 per day.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • Pets and service animals are not allowed at Novena Palms Motel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novena Palms Motel Northgate
  • Novena Palms Northgate
  • Novena Palms Motel
  • Novena Palms
  • Novena Palms Motel Motel
  • Novena Palms Motel Northgate
  • Novena Palms Motel Motel Northgate

You should know

  • Novena Palms Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.