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"The corona virus has made it difficult for hotels to offer amenities as before. We were very satisfied with the cleanliness of the hotel. " More

By a verified traveler on Tue 01 Sep 2020

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Hotel Description

Enjoy the indoor pool at this 3-star Bristol hotel

In shopping district

You'll be within 9 miles (15 km) of Birthplace of Country Music Museum and 12 miles (20 km) of The Pinnacle. Bristol Regional Medical Center and South Holston Lake are within 12 miles (20 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room Oct 11 - Oct 12

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King, Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Bristol ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Bristol

Everyone (5) Couples (1) Family (2)
1 out of 5
Black mold on the corners of the bathroom mirror was gross. I have pictures of the mold. To top it off the bed was rock hard.

Posted by , from Thorofare on Nov 21, 2021

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Comment from Hotel Management

Nov 22, 2021 by GM

Thank you for sharing your information. We do have an issue with the bathroom mirrors and pictures in the bathroom area. The finish has starting coming off and we can not fix it. We were in the process of having the manufacturer come out to assist with the problem just before COVID hit and everything was stopped. So we hope to replace them soon. It is the finish not mold on both the mirror as well as the picture frames in our bathroom. Thank you, Stephanie Daniels General Manager

5 out of 5

Posted by on Sep 27, 2021

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4 out of 5
The corona virus has made it difficult for hotels to offer amenities as before. We were very satisfied with the cleanliness of the hotel.

Posted by , from Central Virginia on Sep 1, 2020

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Comment from Hotel Management

Sep 1, 2020 by Lauren

Thank you for taking the time to leave us a review! I'm pleased to take this feedback to our staff. We hope to see you again soon!

5 out of 5
This hotel is located near restaurants and the interstate so it is easy to find places to eat without wandering the city.

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 8, 2019 by n

Thank You !

4 out of 5
New Hotel? Staff unprepared and inexperienced. Desk not manned all the time. Had to go to kitchen staff once and they were no help. Used towels were picked up but not replaced in room. Facility nice and clean.

Posted by on Jun 12, 2018

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4 out of 5

Nice, new hotel

Pros: Great room rate! Very clean and friendly staff.
Cons: Staff the restaurant and bar!!! And.... The child size toilet in the bathroom should be replaced with the standard size toilets!!
Appears to be a fairly new hotel. Very nice restaurant and bar, but woefully understaffed for an obviously busy weekend. Staff was very nice. Food was delicious. Room / bath very clean and comfortable.

Posted by on Jul 17, 2016

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4 out of 5

Pleasant surroundings

Pros: Comfortable with plenty of ammenities.
Cons: See above, inre: breakfast.
Large, comfortable rooms. Disappointed that the breakfast was entirely "purchase your own."

Posted by , from Harrisburg, PA on Jul 7, 2016

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About the Hilton Garden Inn Bristol

Location 121 Village Circle, Bristol, VA 24201

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hilton Garden Inn Bristol offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Bristol. Self parking is free. Smoking is allowed in designated areas at this 3-star Bristol hotel.

  • 104 guestrooms or units
  • 5 levels
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Bristol offers 104 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM and 10:00 AM.

Hilton Garden Inn Bristol has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Bristol Hotel
  • Hilton Garden Inn Bristol
  • City Hotel Bristol
  • Hilton Garden Bristol Bristol
  • Hilton Garden Inn Bristol Hotel
  • Hilton Garden Inn Bristol Bristol
  • Hilton Garden Inn Bristol Hotel Bristol

You should know

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.