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4.3 out of 5

"Very clean and friendly staff!! " More

By a verified traveler on Mon 29 Aug 2022

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Hotel Description

Hotel near State University of New York-Brockport in Brockport

In Brockport

Within 2 miles (3 km) of this Brockport hotel, you'll find State University of New York-Brockport and Emily L. Knapp Museum and Library. Northampton Park is within 3 miles (5 km) and Lake Ontario Winery is within 12 miles (20 km).

Renovated in 2020

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$98* Per night/room Dec 1 - Dec 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Brockport Inn & Suites ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Brockport Inn & Suites

Everyone (9) Family (3)
2 out of 5
Room and hallway smells of animals animal hair on bedding gnats flying in room several times went to servicedesk no one available

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 28, 2022 by Liz S., General Manager

Hi Colline, My sicerest apologies that we weren't able to give you our very best. We are indeed a PET Friendly Hotel & we did have many visitors last week. Again my apologies that this affected your stay. We try our absolute hardest to ensure each guest has a great stay. If there is something I can do for you the next time you're in the area. Please reach out to me.

4 out of 5
Very clean and friendly staff!!

Posted by on Aug 29, 2022

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Comment from Hotel Management

Aug 31, 2022 by Liz S., General Manager

Thank you Jason!We appreciate your review.

5 out of 5

Posted by on Jun 3, 2022

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5 out of 5
Everybody was incredibly nice everything was wonderfully clean and in a perfect location.

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 30, 2022 by Elizabeth S., General Manager

Thank you Wendy, We appreciate your feedback on your stay with us! Hope to see you again.

5 out of 5
Quiet, set back from the road with woods around the property. Very nice location just up the hill from downtown.

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 26, 2021 by Liz S., General Manager

Thank you Marilee, for taking the time to let us know how we're doing. We appreciate your business! Come back soon.

4 out of 5
mmature

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 17, 2021 by Liz Sullivan, General Manager

Thank you for staying with us Jessica. Come back soon!

5 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 23, 2021 by Liz S., General Manager

Hello Anonymous, Thank you for staying with us at Best Western Brockport!

5 out of 5
I enjoyed the tranquility and the peacefulness of the place

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 6, 2019 by Kim Piddington General Manager

Thank you Anonymous... We are glad you enjoyed your stay with us.

5 out of 5

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 25, 2019 by Kimberly Piddington

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Nov 20, 2018

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Comment from Hotel Management

Dec 4, 2018 by Dorothy

Thank you for staying with us.

About the Best Western Brockport Inn & Suites

Location 4908 Lake Rd S, Brockport, NY 14420

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Best Western Brockport Inn & Suites. Free self parking is available. A complete renovation of Best Western Brockport Inn & Suites was completed in July 2020. This Brockport hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dollingers Brockport
  • Dollingers Inn
  • Dollingers Inn Brockport
  • Dollingers
  • Dollinger`s Hotel Brockport
  • Dollingers Inn Suites
  • Brockport & Suites Brockport
  • Best Western Brockport Inn & Suites Hotel
  • Best Western Brockport Inn & Suites Brockport
  • Best Western Brockport Inn & Suites Hotel Brockport

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.