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"Fairly dated accommodations and not the cleanest. Had two rooms and one had a shower with stagnant brown water so everyone ended up showering in one ... " More

By a verified traveler on Tue 23 Jun 2020

Hotel Description

Hotel perfectly located for exploring Brunswick

Heart of Brunswick

A stay at this hotel places you within half a mile (1 km) of James Oglethorpe Monument and 6 miles (10 km) of Blythe Island State Park. Sanctuary Cove Golf Club and Emerald Princess II Casino are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 72 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, MP3 docks, and flat-screen TVs with cable channels.

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$80* Per night/room Sep 29 - Sep 30

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites

Everyone (6) Couples (1) Family (4)
3 out of 5
Fairly dated accommodations and not the cleanest. Had two rooms and one had a shower with stagnant brown water so everyone ended up showering in one room. Staff was friendly. Okay spot to spend the night while traveling on the highway but certainly other hotels will likely have better accommodations for similar pricing.

Posted by , from Clarence Center, NY on Jun 23, 2020

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Comment from Hotel Management

Jun 23, 2020 by Elizabeth

So sorry we didn't meet your standards I will bring these complaints to maintenance and housekeeping departments attention, we are working diligently to get our property up to Choice standards.

4 out of 5
Convenient to interstate. Plenty of restaurants around and not far from Jekyll or St. Simons. Very clean.

Posted by , from Kathleen, GA on Jun 12, 2020

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Comment from Hotel Management

Jun 16, 2020 by Elizabeth

We hope you had fun on Jekyll and we hope to see you again real soon!

4 out of 5
I didn’t realize that I have stayed here several times prior but I believe this has been the worst stay. There was a greasy spot on the headboard, peanut shells left sitting on the bench by the elevator, and the mattress was worn out causing me to toss and turn most of the night. I wasn’t expecting anything grand especially for the cost but I did expect a little bit more than this..at least a comfortable bed. All in all the hotel is fine for a one night stay, but I absolutely would not stay for an extended period of time.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 30, 2019 by General Manager

Dear Valued Guest Thanks for your valuable time to review the service. We apologize for the inconvenience. Please share your reservation ID to address this issue. We will be extremely happy to see you again.

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by General Manager

Dear Valued Guest Thanks for your valuable time to review the service. It's great to know that you liked the hotel and you enjoyed staying here. We will be extremely happy to see you again.

3 out of 5
Housekeeping needs a little more effort with sweeping. Popcorn on the floor from previous guest.

Posted by on May 18, 2019

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Comment from Hotel Management

May 18, 2019 by General Manager

Dear Valued Guest Thanks for your valuable time to review our service. We apologize for the inconvenience. We will be extremely happy to see you again.

4 out of 5
Very nice hotel and convenient to I-95. Registration was a breeze. The staff was ready for us to check in.

Posted by on Nov 13, 2018

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Comment from Hotel Management

Nov 28, 2018 by GM

Happy you liked the hotel. Hope to see you again

3 out of 5
The breakfast was great. Breakfast staff were very friendly. The hotel was under repair/updates which we weren't notified of. There were carpet rolls every where and we actually had to climb over some old pulled up carpet to get to our room. Then the room directly across from us was under renovation and the people in there where cursing and playing vulgar music that you could clearly hear in our room and we have a 3yr old and a 6 yr old. Didn't complain because we were only at the hotel for breakfast and then at night for bed. During this times we didn't have an issue.

Posted by on Jun 5, 2018

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Comment from Hotel Management

Jun 6, 2018 by Jorge GM

We are very sorry for your experience but if you had notify the Front Desk we would have handle the problem.Thank you once again

5 out of 5

The people there are the best.

Pros: people
Cons: the trash outside.
Location: it was okay.
The inside pool should be heated to 80 degree it might have been 50 could not swim was very sad about that.

Posted by on Feb 21, 2017

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Comment from Hotel Management

Feb 27, 2017 by GM.csbrunswick@LHGhotels.com

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pool temp on your recent visit. I have shared your feedback with our maintenance department to ensure we handle these types of situations differently in the future. The temp of our pool is set at what the health department allows Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Brunswick.

5 out of 5

Family trip

Very thoughtful hotel.....a very distinct sign to prevent smoking at the front door was very helpful to keep me from having an asthma attack walking thru smoke!! So incredibly thoughtful!

Posted by on Nov 23, 2015

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Comment from Hotel Management

Nov 30, 2015 by Perry

I just wanted to thank you for staying with us and for taking the time to provide feedback regarding your recent stay at Comfort Suites Brunswick. We value the input of our guests and use each review to keep us focused and motivated to do our best. We appreciate your comments for the sign and we assure you that we are always working on improving ourselves to provide better services to our guests. Thank you again and hope to see you soon.

2 out of 5

Annual Trip

I travel to Jekyll every year to allow my children and myself some time on the shore , I love the beaches and the activities. We have stayed here for 3 years now and this last weekend was the reason I will not be coming back to this hotel , the staff was not friendly at greeting me upon arrival nor when I checked out. Breakfast wasn't crowded but food was old and cold. Guest other than us were requesting items not on counter. Hotel room was moldy on sides and just wasn't the same.

Posted by , from Lawrenceville, Ga on Jun 16, 2014

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Comment from Hotel Management

Aug 18, 2014 by

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 330 square feet (31 square meters). The business-friendly Comfort Suites also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Brunswick hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 330 sq ft of conference space
  • 31 sq m of conference space
  • Built in 2008
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (83.2 km / 51.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites offers 72 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Comfort Suites Brunswick
  • Comfort Suites Hotel Brunswick
  • Comfort Suites Hotel
  • Comfort Suites Brunswick
  • Comfort Suites Hotel Brunswick

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.