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"Bed and pillows uncomfortable. Everything else was good " More

By a verified traveler on Sat 01 Feb 2020

Hotel Description

3-star motel near Naval Submarine Base Kings Bay

In St. Marys

You'll be within 3 miles (5 km) of Naval Submarine Base Kings Bay and 6 miles (10 km) of Cumberland Island Ferry with a stay here. Cumberland Island National Seashore Visitor Center and St. Marys Submarine Museum are also within 6 miles (10 km).

Business services

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and onsite conference space. A terrace, a garden, and a picnic area are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$92* Per night/room Jul 9 - Jul 10

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Cumberland Inn & Suites ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cumberland Inn & Suites

Everyone (4) Couples (1) Family (1)
4 out of 5
Bed and pillows uncomfortable. Everything else was good

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 1, 2020 by Melissa, General Manager

Thank you for giving us valuable feedback. I'm sorry that your stay did not meet your expectations. Please consider visiting us again so we can do even better.

3 out of 5

It served the purpose.

We arrived at 3:30am, as expected, and hurried to the room for a bath and 3 hrs sleep we managed to get before a festival we participated in. The overall condition of the hotel and room was far less than we expected but was sufficient.

Posted by on Jul 6, 2018

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4 out of 5
A WHOLE LOT MORE than what you paid for. the location is on the mainland BUT is perfectly centered between Jekyll Island and Anastasia Islands, and all others in between. If you want a centralized local that gives you ease of access to multiple islands and beaches, THIS IS IT. The suite was enormous with full kitchen and separate living room from the bedroom. It was VERY clean and comfortable. The only thing I missed was my own pillow. Its modestly decorated but perfectly utilitarian. Unless you have to wake upto the sound of the ocean this is the ideal place to stay. Lets face it, South Ga doesnt have alot going on in any one location so youre better off having access to ALL the local beaches and islands.

Posted by on Jun 27, 2018

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5 out of 5

Wonderful property, Amazing staff

Pros: Cleanliness of property and friendliness of staff
Location: This property is located approximately five miles from the naval base and less than an hour from Fernandina Beach Florida.
Richard and his staff are fantastic, they did everything in their power to make sure my family and I were happy and comfortable. The property seems a bit older but is quaint and very family oriented, it has been kept well and shows the pride that management and staff has taken in it.

Posted by , from Dallas, Texas on Aug 6, 2015

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5 out of 5

Very clean rooms and friendly staff

Pros: cleanliness and staff
Location: The hotel is close to I95. Fernandina Beach and a new movie theater in Yulee are both very close as well.
My husband and I needed an inexpensive place to stay close to Fernandina Beach for a few days. This ended up being the perfect place! The rooms were very clean, and the staff were all extremely helpful and courteous. We would definitely recommend this hotel to others looking for a clean and inexpensive place to stay.

Posted by , from Georgia on Jul 1, 2015

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Comment from Hotel Management

Jul 23, 2015 by Richard

Miss Stacey, thank you for the kind comments and we are glad you had a great stay. We always work hard to maintain clean rooms and maintain a friendly and courteous relationship with our guests. We hope to host you on future visits as there are several events and places to see throughout the year here in Saint Mary's. Have a great summer!!

3 out of 5

This hotel needs improvement.

Pros: Free breakfast, Free Internet, Quiet
Cons: old and tired hotel
We had a smoking room, so I understood there would be a smell, but it was heavier than it should have been. Bought a candle and that helped. The breakfast was okay: wafles, yogurt, fruit, various breads for toast, cold cereal, even instant oatmeal. Never used the pool, but it looked okay. We did move a chair and found an open box of condoms on the floor. Ick!

Posted by , from Round Lake Beach, IL, USA on Jul 22, 2012

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4 out of 5

Comfortable, enjoyed stay

Rooms were clean, staff was courteous, beds were very comfortable, lots of pillows.

Posted by on Jan 18, 2010

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3 out of 5

Cumberland Island Inn and Suites Saint Marys, GA

The picture was great, but the hotel was not. It was a disappointment. The bed was hard, the amenities were few. Breakfast only started at 6:30am, which was too late for us. I thought it was overpriced for what we got.

Posted by on Feb 25, 2009

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1 out of 5

Gross, Gross, Gross

I reserved a non-smoking room with 2 queen beds. The price was substancially higher than other nearby hotels. The sheets on one bed were stained, there were hairs in the sink and the room had not been vaccuumed. It was very unnerving. We decided after 5 minutes that we would not be able to stay there....I didn't even want to sit on the bed for fear of what might be in there. I do not reccommend this hotel to anyone.

Posted by on Jul 26, 2006

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4 out of 5

Good Comfortable

We found the facilities modern, clean, and spacious. Enjoyed our stay.

Posted by on Jun 1, 2006

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About the Cumberland Inn & Suites

Location 2710 Osborne Rd, St. Marys, GA 31558

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, barbecue grills, and a garden are also featured at the business-friendly Cumberland Inn & Suites. Free self parking is available. This 3-star St. Marys motel is smoke free.

  • 79 guestrooms or units
  • 2 levels
  • 4 buildings
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (45.2 km / 28.1 mi)
  • Parking: Free self parking

Room Amenities

Cumberland Inn & Suites offers 79 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. Marys motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wheelchair accessible

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cumberland Inn
  • Cumberland Inn St. Marys
  • Cumberland St. Marys
  • Cumberland Inn Suites
  • Cumberland Inn & Suites Motel
  • Cumberland Inn & Suites St. Marys
  • Cumberland Inn & Suites Motel St. Marys

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.