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"People were nice and it was very clean. Pillows were lumpy though. " More

By a verified traveler on Tue 14 Dec 2021

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Hotel Description

Hotel near Walden Galleria Mall in Buffalo

Close to airport

Within 3 miles (5 km) of this Buffalo hotel, you'll find Island Park and Glen Falls. Walden Galleria Mall and Eastern Hills Mall are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Free Internet, LCD TVs

The 78 individually decorated guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs come with cable channels, and other amenities include coffee/tea makers and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Jan 23 - Jan 24

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western The Inn At Buffalo Airport ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western The Inn At Buffalo Airport

Everyone (9) Couples (3) Family (3)
5 out of 5
People were nice and it was very clean. Pillows were lumpy though.

Posted by on Dec 14, 2021

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Comment from Hotel Management

Dec 15, 2021 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

4 out of 5
Friendly, helpful staff. Beds and pillows comfy.

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Manager

Thank you for taking the time to share your comments regarding our staff and your comments about our pillows. We hope to see you again and that you will be truly impressed with our continued improvements.

5 out of 5
Low cost hotel near the airport. The shuttle was on time, the room was clean and comfortable, and the staff was friendly. Well worth the price.

Posted by , from Houston on Nov 11, 2021

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Comment from Hotel Management

Nov 11, 2021 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5 out of 5
Excellent experience, recommended

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 19, 2021 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

1 out of 5
Shower didn’t work and it was a broken room

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 17, 2021 by Manager

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5 out of 5
Van was prompt. Driver was friendly. Staff was professional.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 13, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

3 out of 5
Property is close to the airport, the convenience is great. But the vanity faucet head was full of minerals or something and the water stream sprayed everywhere. This could really easily have been fixed if only the cleaning staff actually cared about user experience beyond their duty to change sheets & towels.

Posted by , from DFW on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Manager

We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and towels. We hope to see you again and that you will be truly impressed with our continued improvements.

1 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2 out of 5
My flight got cancelled, and I called the hotel. They told me sorry, no refunds.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 6, 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4 out of 5
There is construction going on but did not bother us. The breakfast doesn’t start until 6:30 which was too late for early morning flight. They do offer fruit and granola bar to go.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by Manager

On behalf of our entire staff, we thank you for your business and for your comments regarding our breakfast and construction. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

About the Best Western The Inn At Buffalo Airport

Location 4630 Genesee St, Buffalo, NY 14225

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western The Inn At Buffalo Airport. Self parking is free. This Buffalo hotel is smoke free.

  • 78 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Buffalo-Depew Station (5.5 km / 3.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western The Inn At Buffalo Airport offers 78 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Best Western Buffalo Airport
  • Best Western Inn Buffalo Airport
  • Best Western Inn Buffalo Airport Cheektowaga
  • Best Western Buffalo Airport Cheektowaga
  • Best The At Buffalo Buffalo
  • Best Western The Inn At Buffalo Airport Hotel Cheektowaga
  • Best Western The Inn At Buffalo Airport Hotel
  • Best Western The Inn At Buffalo Airport Buffalo
  • Best Western The Inn At Buffalo Airport Hotel Buffalo
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.