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Crystalbrook Bailey

5.0 star property
5-star luxury hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Poolside bar
In-room safe, desk, blackout drapes, soundproofing
3 restaurants, breakfast served
Urban Master | View from room
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
163 Abbott Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade2 min walk
  • Popular LocationCairns Central Shopping Centre7 min walk
  • Popular LocationCairns Marlin Marina10 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Room options

View all photos for Urban King

View from room

Urban King

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Master

Urban Master | In-room safe, desk, blackout drapes, soundproofing

Urban Master

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

  • 1023 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

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Exterior
Crystalbrook Flynn
Pool
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Free WiFi
Restaurant
4.7 out of 5, Exceptional, (459)
The price is $137
per night
$151 total
includes taxes & fees
Jun 1 - Jun 2
Crystalbrook Flynn

About the neighborhood

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. Cairns Night Markets and Jute Theatre are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk
  • Cairns Night Markets - 2 min walk
  • Cairns Central Shopping Centre - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • Flynn's Italian by Crystalbrook - 3 min walk
  • Grill'd - 4 min walk
  • Dundee’s at the Cairns Aquarium - 4 min walk
  • The Courtyard - 3 min walk
  • Pho Street Cairns - 2 min walk

About this property

Crystalbrook Bailey

5-star luxury hotel near Cairns Esplanade
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 15 2024 to June 28 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

How close is Crystalbrook Bailey to the airport?

Crystalbrook Bailey is 3.8 mi (10-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Bailey?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on Jun 2, 2024 start from $117.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Bailey have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Bailey.

How close is Crystalbrook Bailey to the beach?

This hotel is 14.2 mi (26-min drive) from Palm Cove Beach and 7.7 mi (17-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Crystalbrook Bailey offer free breakfast?

Crystalbrook Bailey does not offer free breakfast.

Is there a casino at Crystalbrook Bailey?

No, there is no casino at this hotel, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (4-min drive) are nearby.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crystalbrook Bailey?

Free parking is not available at this hotel. Self parking is available for AUD 12 per day.

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Crystalbrook Bailey have a restaurant?

Yes, there are 3 restaurants on site.

Does Crystalbrook Bailey have a spa?

There are no spa services available at this hotel.

How close is Crystalbrook Bailey to downtown Cairns?

Crystalbrook Bailey is 0.2 mi away from Cairns.

Crystalbrook Bailey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 463 reviews" "
Rating 8 - Good. 101 out of 463 reviews" "
Rating 6 - Okay. 28 out of 463 reviews" "
Rating 4 - Poor. 18 out of 463 reviews" "
Rating 2 - Terrible. 6 out of 463 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip before travelling Cambodia
The room I booked was not quite ready when I was checking in just before 2pm. I had just worked five nights straight. Finishing that morning. Very sleep deprived so the staff upgraded my room. Very grateful for their generosity. Excellent location. Central to all amenities. Room was clean and fresh.
Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Litsa

Stayed 2 nights in Jan 2024

8/10 Good

Sharon

Fabulous location
Loved the location and the room! Artworks are great throughout and the restaurant was amazing too
Stayed 1 night in Jan 2024

10/10 Excellent

Radu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and people. We enjoyed the activities around. One small complaint. Due to the humidity probably, the room had a musty smell.
Stayed 2 nights in Jan 2024

8/10 Good

Maebh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, let down at breakfast.
Hotel was fantastic but only let down was breakfast. Not many options at the buffet. Stale scrambled egg, sausages left out for ages..and it wasn't cheap. Would stay again 100% but will be eating breakfast elsewhere. Gym also needs some free weights. Staff were lovely.
Stayed 1 night in Jan 2024

4/10 Poor

Julia

Traveled with partner
Liked: Cleanliness
The Good: - Nice and clean rooms with enough space. - Friendly receptionist and easy late check-out. - Safe and cheap parking (12 AUS). - Great location next to the Esplanade with walking distance to restaurants and attractions. The Bad: - Breakfast menu absolutely not adequate for a five star hotel (more like a two star version) with mostly unhealthy options. - Restaurant staff at the dinner restaurant was very unfriendly and not well trained e.g. one of my dishes was not available anymore and without asking they just served something different, the manager made it very clear that there is no priority to hotel guests in terms of reservations and also that our attire was not adequate for the restaurant as my boyfriend was wearing a hat. PS: Please also check the wine as mine was bad and made me feel very unwell after drinking a few sips.
Stayed 1 night in Jan 2024

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 4 nights in Dec 2023

4/10 Poor

Venessa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is really lovely however, our room was damp and very smelly.
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Dec 2023