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Reef Palms Motel

3.5-star property
41-47 Digger Street, Cairns North, QLD 1-855-201-7819
3.0 out of 5
See all 2 travelocity Reviews

"The property was clean and nice but outdated. Advertised breakfast, hot tub, and shuttle to town were not available. " More

By a verified traveler on Sat 30 Sep 2023

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Hotel Description

3.5-star motel near Cairns Esplanade

Cairns North stay

Within a 10-minute walk of this Cairns North motel, you'll find Cairns Esplanade and Cairns Esplanade Charles Street Parkland. Cairns Base Hospital and Cairns Private Hospital are also within 2 miles (3 km).

Free shuttle, parking

This motel features an outdoor pool and a spa tub. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free area shuttle. A business center, a terrace, and a garden are also on offer.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room May 4 - May 5

Deluxe Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quad Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Reef Palms Motel ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Reef Palms Motel

Family (2)
3 out of 5
The property was clean and nice but outdated. Advertised breakfast, hot tub, and shuttle to town were not available.

Posted by on Sep 30, 2023

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3 out of 5
Outdated but clean. No breakfast although advertised

Posted by on Sep 20, 2023

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About the Reef Palms Motel

Location 41-47 Digger Street, Cairns North, QLD 4870

Property Features

Reef Palms Motel offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A library, a terrace, and tour/ticket assistance are also featured at Reef Palms Motel. Self parking is free. This 3.5-star Cairns motel is smoke free.

  • 41 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (2.7 km / 1.7 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Reef Palms Motel offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Digital television is provided. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cairns motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snorkeling nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 7:00 PM
  • Monday - Sunday: 7 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk hours are 7 AM - 5 PM on public holidays.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 7:00 PM
  • Monday - Sunday: 7 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted.

  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef Palms
  • Reef Palms Cairns North
  • Reef Palms Motel
  • Reef Palms Motel Cairns North
  • Reef Palms Motel Motel
  • Reef Palms Motel Cairns North
  • Reef Palms Motel Motel Cairns North

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.