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"The staff was WONDERFUL, and the hotel is nice, but the rooms definitely could use a remodel. It was clean and nice sized, but some peeling paint, dir ... " More

By a verified traveler on Wed 02 May 2018

Hotel Description

5-star luxury hotel near Egyptian Museum, connected to a shopping center

City center retreat

With a stay at this Downtown Cairo hotel, you'll be within half a mile (1 km) of Egyptian Museum and 2 miles (3 km) of Museum of Islamic Art. Also, Cairo Opera House is within 3 miles (5 km) and Cairo Tower is within 6 miles (10 km).

Luxury amenities

A casino, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Families will appreciate the arcade/game room, kid-friendly dining, and in-room childcare. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle.

Free Internet, balconies

The 817 guestrooms offer free WiFi and free wired Internet, balconies, and 24-hour room service. LCD TVs, minibars, and Egyptian cotton sheets are also available.

Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$58* Per night/room Sep 26 - Sep 27

Executive Room, 2 Twin Beds (Nile View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Nile View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed (Nile View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds (City View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Ramses Hilton ratings based on 7 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Ramses Hilton

Everyone (4)
1 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 5, 2020 by Tantawy Moawad

Thank you for your feedback. Please accept our sincere apology regarding any shortfall in experience during your stay.

1 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 10, 2019 by Sherin

Thank you for choosing to stay at Ramses Hilton and for taking from your time to review us on Expedia. We constantly pursue the highest quality standards. We are very glad to know that you have enjoyed your stay with us and that you loved our breakfast and Indian restaurant. The main aim is our guest satisfaction. We always hope to meet our guest expectation. Moreover, please note that we have renovated some of our floors and the process is ongoing to the rest of the hotel to keep all of our guests satisfied on their stays. Looking forward to welcome you soon  Best Regards,

1 out of 5
This is the worst Hilton I have ever stayed in. The fixtures on the wall were broken and screw holes are still visible on the walls, where the fixtures were on the floor like a dumpster. The hinges in bathroom were rusted. Fungus were on the shower fixtures (awful). The thermostat was covered with paint so we could not see the ranges, therefore were forced to turn it off. The fridge for mini bar was broken. I have a lot of pictures, but unfortunately do not know how to load them here. Bottom line....Hilton is great , but not this one...Be warned...stay away from it.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 26, 2019 by Sherin Gamal

Thank you for choosing to stay at Ramses Hilton and for taking from your time to review us on Expedia. Please be assured that all the issues that you have mentioned had been discussed with our concerned managers to take a severe action and prevent that from repetition. Moreover, pleased note that we have renovated some of our floors and we are refurbishing another phase of the hotel to keep all of our guests satisfied on their stays. We hope this visit won’t prevent you from staying with us the next time, looking forward to welcome you soon :) Best Regards,

4 out of 5
The staff was WONDERFUL, and the hotel is nice, but the rooms definitely could use a remodel. It was clean and nice sized, but some peeling paint, dirty carpet, old bathroom seemed a little off for a "5 star hotel". For the price I was happy, but just be prepared that it isn't what one would normally think of for a 5 star Hilton. Cheaper than other hotels in the area, and I had everything I needed, so I would probably stay here again if I go back to Cairo!

Posted by on May 2, 2018

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4 out of 5

Close to Everything!

This hotel was part of a package we had for our stay. Its across the street from the Egyptian Museum and right on the Nile. He had an awesome view, although it was smoggy/overcast. The hotel was quiet but when you opened your sliding door to the outside, the full ambiance of Cairo was apparent in the honking of cars and the bustle of traffic and sounds of the call to prayer several times a day. Close the door and you couldnt hear a thing! The room was clean and staff helpful and respectful, although I did have trouble cashing some travellers checks at the 2 banks they had on the premesis. After speaking to a concierge about it, the managers of the banks were notified and those involved were repremanded. I dont have a clue why they told me I couldnt cash them there... There is a souk across the street that we didnt have time to go into. Breakfast was included in our room price and offered varied food items & basic eggs, toast along with local dishes, fruit, juices and many pastries and breads. A wide range of nationalities were coming & going and it was interesting watching people. I felt very safe and I would stay here again. We were a group of 8 women travelling together of various ages. It was an experience! Cairo is hurried and different! Come with an open mind and leave your snooty ideas at home!

Posted by on Aug 2, 2008

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2 out of 5

A lousy 5-star hotel

Of all the 5-star hotels in Cairo, this is one of the worst. Staff were freindly, to be sure, but housekeeping was absolutely lousy. During my two weeks at the Ramses Hilton, I tried multiple times to have the General Manager and Housekeeping Director contact me so I could complain directly to them. Neither of them made an effort to get in touch with me. I have visited Cairo dozens of times and stayed in many different hotels in Cairo. The Ramses Hilton has a well-deserved reputation for having worn out furnishings and lousy service. I lived in Cairo for six years and us Westerners would often joke about the place, so I should have known better than to stay there. My first (and last) visit to this hotel was in June 2008. Nice location but you can do a lot better at many other hotels in the area.

Posted by on Jul 9, 2008

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2 out of 5

A lousy 5-star hotel

Of all the 5-star hotels in Cairo, this is one of the worst. Staff were freindly, to be sure, but housekeeping was absolutely lousy. During my two weeks at the Ramses Hilton, I tried multiple times to have the General Manager and Housekeeping Director contact me so I could complain directly to them. Neither of them made an effort to get in touch with me. I have visited Cairo dozens of times and stayed in many different hotels in Cairo. The Ramses Hilton has a well-deserved reputation for having worn out furnishings and lousy service. I lived in Cairo for six years and us Westerners would often joke about the place, so I should have known better than to stay there. My first (and last) visit to this hotel was in June 2008. Nice location but you can do a lot better at many other hotels in the area.

Posted by on Jul 9, 2008

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Property Features

Ramses Hilton offers its guests an outdoor pool and a health club. There are 3 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee. Business amenities include a business center and limo/town car service. A casino, a terrace, and tour/ticket assistance are also featured at the luxury Ramses Hilton. Parking is available for a fee. This 5-star Cairo hotel is smoke free.

  • 1 building
  • 817 guestrooms or units
  • 36 levels
  • 3 dining venues
  • 2 coffee shops
  • Built in 1980
  • Casino
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cairo Intl. Airport (CAI) (19.8 km / 12.3 mi)
  • Train station: Cairo Rames Station (5.5 km / 3.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ramses Hilton offers 817 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Terrace Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Maharaja - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Garden Court Cafe - This café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Citadel Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Sherlock Holmes Pub - This bar specializes in British cuisine and serves lunch and dinner. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 1 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 16 years old

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 16 years old. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13 for adults and USD 6.50 for children (approximately)
  • Fee for wireless Internet in public areas: USD 18 (rates may vary)
  • Fee for wired Internet in public areas: USD 18 (rates may vary)
  • Self parking fee: USD 7 per night (in/out privileges)
  • Valet parking fee: USD 9 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Ramses
  • Ramses Hilton
  • Ramses Hilton Cairo
  • Ramses Hilton Hotel
  • Ramses Hilton Hotel Cairo
  • Cairo Hilton
  • Hilton Cairo
  • Hilton Hotel Cairo
  • Hilton Hotel Ramses
  • Ramses Hilton Hotel
  • Ramses Hilton Cairo
  • Ramses Hilton Hotel Cairo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.