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4.2 out of 5

"The Bristol is a wonderfully relaxed place to stay in an otherwise busy locale. I was especially appreciative of the night manager Raul who loaned me ... " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

3-star boutique hotel near Good Samaritan Hospital - San Jose

Cambrian stay

Your stay at this Cambrian hotel places you within 3 miles (5 km) of Good Samaritan Hospital - San Jose and The Pruneyard Shopping Center. Also, eBay Inc. Headquarters is within 3 miles (5 km) and Old Town Los Gatos is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Executive King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Apr 9 - Apr 10

Executive King - Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double - Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bristol Hotel, Boutique Collection ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bristol Hotel, Boutique Collection

Everyone (14) Couples (1) Family (5)
5 out of 5
The Bristol is a wonderfully relaxed place to stay in an otherwise busy locale. I was especially appreciative of the night manager Raul who loaned me a tie to wear when I left mine at home. I’d definitely stay there again the next time I am in the area.

Posted by , from MANHATTAN on Oct 10, 2022

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Comment from Hotel Management

Oct 12, 2022 by Aysia

Hi James,Thank you for your kind review! Please come back soon!

3 out of 5

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 10, 2022 by AYSIA

Hi Susan,Thank you for choosing the Bristol Hotel!

4 out of 5
Bed was horrible.

Posted by on Jun 27, 2022

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Comment from Hotel Management

Jun 29, 2022 by Aysia

Hi Cindy, We will take your review into consideration and take action towards bettering the guest experience. Thank you for staying with us!

4 out of 5
Delightful design- Old world or old European style. Sense of humor in wall hangings and other accessories. Breakfast was just OK. Staff was very helpful. Would definitely return.

Posted by , from LOS GATOS on May 3, 2022

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Comment from Hotel Management

May 4, 2022 by Aysia

Hi Richard, We appreciate your admiration for the hotel's decor! Please come back soon!

5 out of 5

Posted by on Aug 8, 2021

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5 out of 5
Very clean and pleasant to say and not loud in hotel.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 7, 2021 by Artur

Thank you so much! We hope to see you again!

5 out of 5
Liked the cleanliness and the quiet. Have no dislikes

Posted by , from Pine mountain lake on Feb 29, 2020

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5 out of 5
Like: clean and quiet. Full breakfast a plus as well as secure free parking. Not like: furniture in some rooms needs cleaning/updating. Pillows need to be replaced as they are like pancakes- flat

Posted by on Feb 2, 2020

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4 out of 5

Posted by on Sep 15, 2019

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4 out of 5
This is the cutest hotel you will ever stay in. Just check out the pics. My room was so spacious for the prices. Every staff member was friendly. My only complaint is that breakfast ended at 9:30 which is early to me. Oh and since it’s a Best Western the food is mediocre...especially the eggs. Small beans.

Posted by on May 27, 2019

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About the Bristol Hotel, Boutique Collection

Location 3341 S Bascom Ave, Campbell, CA 95008

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Bristol Hotel, Boutique Collection also features multilingual staff, express check-out, and a front-desk safe. Free self parking is available. Smoking is allowed in designated areas at this 3-star Campbell hotel.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bristol Hotel, Boutique Collection offers 44 air-conditioned accommodations with safes and hair dryers. This Campbell hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Travel in the New Normal (US Travel - USA).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Boutique Collection
  • Bristol Boutique Collection Campbell
  • Bristol Hotel Boutique
  • Bristol Hotel Boutique Collection
  • Bristol Hotel Boutique Collection Campbell
  • Bristol Hotel, Collection
  • Bristol Hotel, Boutique Collection Hotel
  • Bristol Hotel, Boutique Collection Campbell
  • Bristol Hotel, Boutique Collection Hotel Campbell

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.