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4.3 out of 5

"First time at this location, perfect location for us. Loved all the options close by for meals within walking distance. The room was great, large are ... " More

By a verified traveler on Mon 26 Jun 2017

Hotel Description

3.5-star hotel near Winchester Mystery House, connected to a shopping center

Close to shopping

You'll find Winchester Mystery House and Santana Row Shopping Center within 3 miles (5 km) of this Campbell hotel. The Pruneyard Shopping Center and eBay Inc. Headquarters are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and Internet in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 169 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. DVD players, room service, and coffee/tea makers are also available.

Room, 2 Queen Beds (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Dec 20 - Dec 21

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Doubletree by Hilton Campbell - Pruneyard Plaza ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree by Hilton Campbell - Pruneyard Plaza

Everyone (6) Family (2)
4 out of 5
loved the stay here..very clean..very friendly staff..check in was super fast..the pool was nice and warm at night..the room was nice and clean..beds were comfy..i would love to stay here again

Posted by on Sep 29, 2019

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5 out of 5
Clean rooms and courteous staff. Just didn't like being next door to Scrabble tournament. Players were very loud taking in the hallways after they got out of their tournament

Posted by on Jun 3, 2019

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5 out of 5

Getaway

First time at this location, perfect location for us. Loved all the options close by for meals within walking distance. The room was great, large areas, bathroom was separated for showering and still usable for getting ready at the sink and mirror. We will look at this hotel again when we are in town.

Posted by , from Auburn, CA on Jun 26, 2017

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5 out of 5

Lovely hotel in a central location.

We spent one night here while attending a graduation. We were given warm, delicious chocolate chip cookies at check-in by the very friendly front desk staff. Our room was everything we had hoped for, and very spacious, with lovely lavender bath amenities and free Wi-Fi. Also a full mini kitchen with china, silverware, and a small cooking stove, which we did not need, though would be really useful for a family with little ones. Our bathroom sink was stopped up, but the maintenance crew was on it in a flash, so that was not a problem. If I were to find any fault at all, I would have to say that the pillows had a less than fresh smell and the carpet was due for cleaning, but not desperately so. We did not eat in the restaurant, but happy hour in the bar was great, with free fries with our excellent cocktails. Overall a very pleasant stay and we would definitely go again.

Posted by , from central california on Jun 4, 2017

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3 out of 5
I could have stayed at a seedy hotel and at least offered a complimentary breakfast and not charged for everything . Or at least have a microwave in the rooms. Although the rooms were nice. Staff just seemed mediocre when it comes to friendliness. Excessive noise from neighbors and in hallway did not help for a good night's rest. I've stayed in several of your hotels before mostly because of the wonderful cookies but this one didn't compare to the others

Posted by , from Campbell, California on Jun 4, 2017

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2 out of 5

Went with it

Phone did not work Thermostat did not work Window was jammed

Posted by on May 21, 2017

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2 out of 5

The hotel is being remodeled, and noisy.

Our room was very nice comfortable and clean. The location is good for a stay prior to catching a flight from SJ. The problem is the hotel is being remodeled and is nosiy and no room service. In addition being in the plaza there is constant noise outside like trucks or a refrigerator they do provide ear plugs and that is a clue that rooms on that side of the hotel are not a good choice. Good thing is a very good place to eat near is Pacfic Catch!

Posted by , from Washington State. on Jan 12, 2016

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5 out of 5

Large, spacious, clean rooms

I found this hotel to be very clean and spacious. I enjoyed a good nights rest here.

Posted by , from Dallas Texas on Aug 9, 2015

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5 out of 5

Excellent location and great beds!

We had a short stay and the hotel was great.  Bright room, great beds, friendly staff and awesome cookies!  

Posted by , from Dallas, TX on Aug 2, 2013

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5 out of 5
The Pruneyard is pretty much always a pleasure.  We've found shelter here three to four times in the past 4 years while visiting our daughter at UC Santa Cruz.  We've found it to be a home away from home.  The breakfast offered each day seems only to be getting better with each passing year--the staff extremely friendly and helpful.  Most of the hotel seems to have been remodeled since our last visit though we found it comfortable and quite lovely prior to the changes that have been made.  It is even more lovely now. The hotel is part of an extended series of shops, such as Marshall's and Jimbos, restaurants and even a theater.  We had anticipated a great deal of noise and crowds--but instead we find it relatively quiet in the evenings with everything one could reasonably need within easy reach day and night.  The hotel offers the full breakfast each day, apples at the front desk and cold water with lemon in the lobby area.  There is a beautiful pool and spa, an outdoor fireside sitting area, daily papers, a DVD collection, special water available in the room, bicycles for rent etc. etc.  We would recommend the Pruneyard to business people and tourists alike.  It is also family friendly, and freeway and airport  close..  

Posted by , from San Diego, CA on Jun 29, 2013

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About the Doubletree by Hilton Campbell - Pruneyard Plaza

Location 1995 S Bascom Ave, Campbell, CA 95008

Property Features

Doubletree by Hilton Campbell - Pruneyard Plaza offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. There's an onsite business center. A computer station is on site and wired Internet is available in public spaces for a fee. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Campbell - Pruneyard Plaza. Self parking is free. This 3.5-star Campbell hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1990
  • Dining venue
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (13 km / 8.1 mi)
  • Train station: San Jose College Park Station (9 km / 5.6 mi)
  • Metro station: Hamilton Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature down comforters. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Campbell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

PY Kitchen + Wine Garden - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Fee for wired Internet in public areas: USD 12.99 (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Campbell Pruneyard Plaza
  • Doubletree Hilton Pruneyard
  • Doubletree Hilton Pruneyard Hotel
  • Doubletree Hilton Pruneyard Hotel Campbell Plaza
  • Doubletree Pruneyard
  • Hilton Pruneyard
  • Pruneyard Doubletree
  • Pruneyard Hilton
  • Doubletree Hilton Campbell Pruneyard Plaza Hotel
  • Doubletree Hilton Pruneyard Plaza Hotel
  • Doubletree Hilton Pruneyard Plaza
  • Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
  • Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
  • Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.