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"I was disappointed that even though she told me our room was clean.and no other people were behind me waiting to check in....that it would cost $30 fo ... " More

By a verified traveler on Mon 25 Nov 2019

Hotel Description

Enjoy free breakfast at this Columbia motel

In Columbia

You'll be within 2 miles (3 km) of Lindsey Wilson College and 6 miles (10 km) of Green River Lake with a stay here. Green River Lake State Park is within 20 miles (32 km) and Lake Cumberland Golf Club is within 32 miles (40 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 50 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hydromassage showerheads, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Mar 22 - Mar 23

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Columbia ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Columbia

Everyone (3) Business (1) Family (1)
4 out of 5
I was disappointed that even though she told me our room was clean.and no other people were behind me waiting to check in....that it would cost $30 for early check in? We travel quite often and have NEVER been charged an early check in...

Posted by , from Indianapolis on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Mary

I apologize that we didn’t live up the the standard you have come to expect from Best Western. I hop you will give us another opportunity in the future.

4 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Mary P.

I'm glad you enjoyed your stay with us. Hope to see you again coon.

5 out of 5
Very friendly had a great breakfast..only thing I didn’t like is the spa was gone

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 6, 2019 by Mary—GM

I’m glad you enjoyed your stay with us.

5 out of 5

Nice hotel close to Cumberland Parkway

Pros: Friendly staff and cleanliness of facilities; good value
Cons: The room had a stale smell, maybe from the PTAC unit.
Location: Very close to Columbia exit on Cumberland Parkway. Several fast food restaurants within walking distance.
Hotel stay was very pleasant. A staff was very friendly and accommodating. The room was very clean. Complementary breakfast was very good and plentiful (biscuits, bacon, sausage, sausage gravy, waffle iron/batter, fruit, juice, rolls, cereal etc.). Pool area was very nice and clean.

Posted by , from Louisville, KY on Jun 21, 2017

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Comment from Hotel Management

Jul 7, 2017 by Dee

Thank you for your feedback, we getting all of our PTACs cleaned.

4 out of 5

Felt right at home

Pros: their desire to make my stay the best that it could be...............and it was quiet!
Cons: better mattress and unwrinkled sheet :( Liked the information sheet on the desk.........add churches and phone numbers on back
Location: Less than a mile from our family! so it is convenient..........great cafeteria at Lindsay Wilson College.........not far from Lake Cumberland!
Contemporary decorated room with light blocking drapes, clean, microwave and fridge a nice addition. The bed was not as firm as I would have wished and the sheets wrinkled. However, the staff really were very welcoming and kind. Breakfast choices were very good and staff popped in frequently to see if we needed anything. For the FIRST TIME ever at a hotel, I found a milk substitute that was dairy free! Yes, they had cashew milk! I complimented Brenda on that and the breakfast and she told me when I came back to just let them know I was coming and they would have what I need! Now THAT is service! Several gluten free choices as well.........

Posted by , from Powell County, KY on Nov 28, 2016

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5 out of 5

Clean & Friendly with a Great Breakfast

Pros: Free breakfast, Free Internet
I recently stayed here with coworkers for business. The rooms and lobby were very clean. Staff were quite friendly and helpful. Breakfast was good and fresh with a nice selection of items. I was concerned when booking because it's the only major hotel in town, but was pleasently surprised. The only downside was the TV was not HD and had limited channels.

Posted by , from Louisville, KY, USA on Nov 30, 2012

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4 out of 5

Better than expected

Our baseball teamed stayed at this hotel for 3 nights and the room and service was wonderful. I had expected less because of some of the reviews, but it is a fairly new hotel and everything was in good working condition.

Posted by on Jul 24, 2009

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1 out of 5

Go somewhere else!!!

Management was rude. We asked for towels and didn't get any. Found bugs (roaches) in the rooms. Poor service for a family (10-15 rooms) that reunites there every year for Memorial Day Weekend. Air conditioner wouldn't work.....list goes on and on. Lights, tub, water......bad service all the way around.

Posted by on Apr 2, 2008

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3 out of 5

Decent place to stay

Decent clean place to stay. Not a four star hotel but not bad for $* per nite. Reasonable continental breakfast also.

Posted by on Aug 7, 2006

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About the Best Western Columbia

Location 710 Bomar Hts, Columbia, KY 42728

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Best Western Columbia also features a seasonal outdoor pool, coffee/tea in a common area, and express check-out. Free self parking is available. You'll have access to the indoor pool and health club at a partner property. Smoking is allowed in designated areas at this Columbia motel.

  • 50 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louisville, KY (SDF-Louisville Intl.) (159.9 km / 99.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Columbia offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Only service animals are allowed
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Columbia
  • Best Western Motel Columbia
  • Best Western Columbia Motel
  • Columbia Best Western
  • Best Western Columbia Motel
  • Best Western Columbia Columbia
  • Best Western Columbia Motel Columbia

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.