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"Food options, service, hotel setup. Beach and ocean there is not that great " More

By a verified traveler on Thu 28 Feb 2019

Hotel Description

4.5-star beachfront resort with 3 outdoor pools

Beachside getaway

A stay at this resort places you within half a mile (1 km) of Petempich Bay and 6 miles (10 km) of Crococun Zoo. Also within 9 miles (15 km) are Puerto Morelos Town Square and Costa Occidental de Isla Mujeres National Park.

Luxury amenities

This luxury resort features an attached winery, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 3 outdoor pools and perks like free valet parking and free WiFi.

Indoor spa tubs, free WiFi

Boasting indoor private spa tubs, the 526 guestrooms also offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Breakfast Plan Allure Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$252* Per night/room Nov 30 - Dec 1

Junior Suite (Deal of the Day)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Allure Junior Suite Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Allure Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Allure Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Breakfast Plan Allure Junior Suite Swimout Tropical View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breathless Riviera Cancun Resort & Spa ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Breathless Riviera Cancun Resort & Spa

Everyone (8) Couples (2) Family (2)
4 out of 5

Posted by on Mar 6, 2020

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Comment from Hotel Management

Mar 10, 2020 by E-Concierge Breathless Riviera Cancun

Hola hola; Thank you so much for posting a 5 star review of our Hotel. We are glad you enjoyed your stay and hope to see you back soon. Best regards

2 out of 5
Upon arrival to resort our room wasn’t ready, My friends and I waited 4 hours for our room and the Breathless staff expected us to wait in a long line for room keys. The room smelled of mildew. The curtains wouldn’t close.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 27, 2020 by E-Concierge Breathless Riviera Cancun

Hola Hola Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allows us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service.

4 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by eConcierge

Dear Traveler; Thank you so much for your 4 star review. We are glad you enjoyed your stay and hope to see you back soon. Please feel free to contact us with any comments you might have about our hote. Best regards eConcierge Breathless Riviera Cancun

5 out of 5
Food options, service, hotel setup. Beach and ocean there is not that great

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 26, 2019 by E-concierge

Hola, hola!!! It's impressive for us to know you had a wonderful experience in our resort and our facilities and amenities were superb for you. We will be looking for your return at some point soon. Warm & sunny regards!

3 out of 5
I like the quality of the customer service. It was awesome! Not a hotel that accommodates urban people. The activists was a bit boring & the night life was super dull! More for retirees & elder crowd.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Mar 28, 2019 by E-concierge

Hola, hola! Thank you for investing some minutes of your time to share with us your comments. We are glad to know your stay was a good one; however, we would also like to let you know that we would like to regain your full trust and provide you a second unforgettable stay. Please, don't hesitate to contact us once you've booked your next visit. Greetings from the Mexican Caribbean!

3 out of 5
It was alright could of been better!! The drinks were watered down and the food was alright

Posted by on Dec 15, 2018

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4 out of 5
Cons: Inconvenient having three staff in the room. Cleaning, requested room service to replace coffee packet, turndown service from 8-11 not needed.
Underdressed. Note dining has dress code. Nice nightly entertainment.

Posted by , from colorado on Feb 4, 2018

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Comment from Hotel Management

Mar 18, 2018 by Social Media Coordinator

Hola craig! Thank you for sharing your experience with us through this way. Your highlights are being shared with all the teams involved in order to improve based in your comments. Best regards,

5 out of 5

Best all inclusive I've been to

I had a great vacation at this resort ! The facility is very nice and clean ! Food was great and the staff was amazing! This resort is tailored to a young crowd and had a party like atmosphere. I had so much fun interacting with staff and other guest ! I will visit again this year !

Posted by on Apr 16, 2017

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4 out of 5

Awesome vacation, Chic Atmosphere

Pros: Close to airport, great staff from minute I arrived to departure, variety, chic atmosphere
Cons: Really nothing to improve... only if it was located on a better beach location but that can't be changed.
I just returned from a 5 day weekend at Breathless Riviera Maya....and must say, ignore the negative reviews. If you are looking for a great adult only getaway, this is a great place to stay. I have been to around 15 different resorts. Most adult only are couple oriented and when travel solo, that makes it less enjoyable. Breathless Riviera Maya provides a great time to couples, singles, groups. I ate at the French Restaurant, Mexican and Steak and no complaints. I heard others who ate at the steak place not like it, but they were comparing to to 5 star Steak Houses in NYC. My Filet was cooked perfectly. I can't pick out one staff member, because honestly they were all great. If I had one complaint about staying here, is the beach is basically non existent. Very rocky. Some sand on top of the limestone. Yes, there is lots of seaweed but that's not the fault of the resort. They work non stop at trying to clean it up. Anybody that knows this area, it has had a seaweed problem for years. If you like a quiet area, they have a pool that is quiet. If you like activities by a pool the middle pool is great and the resort workers are happy to get you involved. If you like more of a party scene you have that choice to. The variety is great and I enjoyed the more active pools.

Posted by , from Freehold NJ on Apr 5, 2017

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4 out of 5

Fantastic Hotel!

Pros: everything but the beach and the access road
Cons: The only things that keep me from rating the facility as exceptional are as follows: the beach is rock strewn with stumps. The access rd. is horrible
Location: Long way to shop and tour
The hotel and grounds are gorgeous. The seven restaurants serve exceptional food and the staff is attentive and knowledgeable.

Posted by , from OK on Jan 7, 2017

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About the Breathless Riviera Cancun Resort & Spa

Location Calle 12 Mza. 41 Lote 2-04, Puerto Morelos, QROO 77580

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected.

All-inclusive Details

All-inclusive room rates at Breathless Riviera Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Meals, snacks, and beverages included

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

  • Food and beverage restrictions apply
  • Onsite entertainment and activities included
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Breathless Riviera Cancun Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Breathless Riviera Cancun Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered on select days. There are 9 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers an attached winery, an outdoor tennis court, and a 24-hour health club. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

  • 526 guestrooms or units
  • 4 levels
  • 7 buildings
  • 9 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 3 conference rooms
  • 8933 sq ft of conference space
  • 830 sq m of conference space
  • Built in 2016
  • Winery on site
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Breathless Riviera Cancun Resort & Spa offers 526 air-conditioned accommodations with indoor private spa tubs and safes. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private indoor hot tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

The resort hosts a free manager's reception on select days.

Spoon (Casual) - This buffet restaurant specializes in international cuisine. Open 24 hours.

Picante (Formal) - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Coquette (Formal) - This restaurant specializes in French cuisine and serves dinner only. Open select days.

Silk City (Formal) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open select days.

Kibbeh (Formal) - Overlooking the ocean, this restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include an outdoor tennis court, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Breathless Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 55 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Breathless Riviera Cancun Resort All Inclusive Puerto Morelos
  • Breathless Riviera Cancun Resort All Inclusive
  • Breathless Riviera Cancun All Inclusive Puerto Morelos
  • Breathless Riviera Cancun Resort Adults Puerto Morelos
  • Breathless Riviera Cancun Adults Puerto Morelos
  • Breathless Riviera Cancun Resort Spa All Inc. Adults Only
  • Breathless Riviera Cancun Resort Adults
  • Hotel Breathless Riviera Cancun Resort & Spa, Adults Only
  • Breathless Riviera Cancun Adults
  • Breathless Riviera Cancun Resort Spa All Inclusive
  • Breathless Riviera Cancun Inc
  • Breathless Riviera Cancun &
  • Breathless Riviera Cancun Resort Spa
  • Breathless Riviera Cancun Resort & Spa Resort
  • Breathless Riviera Cancun Resort & Spa Puerto Morelos
  • Breathless Riviera Cancun Resort Spa Optional All Inclusive
  • Breathless Riviera Cancun Resort & Spa Resort Puerto Morelos
  • Breathless Riviera Cancun Resort Spa All Inclusive Adults Only

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.