"GR Caribe was an excellent choice for my family vacation! This resort exceeded our expectations! The food was great, the pools were great and the room ... " More
On the beach
A stay at this Zona Hotelera property places you within half a mile (1 km) of Costa Occidental de Isla Mujeres National Park and 2 miles (3 km) of Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, a marina, and 3 restaurants. Bring the family and enjoy the free kid's club, mini golf, and children's pool. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and valet parking.
Jun 18, 2022 by General Management
It makes us feel proud to read that you found our food and rooms to be top notch and we appreciate knowing that the staff provided you with an incredible customer service and that they were always friendly and attentive to your needs. Thank you for mentioning those who made your stay even more special. We are glad to know that you will definitely come back. Please know that we will always welcome you with great pleasure. Best Regards General Management
Jun 9, 2022 by General Management
We are truly sorry to hear about all the disappointments you had during your recent stay with us. Regarding your late arrival due to your airline, the reservation policies are established by each travel agency that collaborates with our hotel, so it was not possible for us to offer you a refund for a situation unrelated to our services,These policies apply equally to all our guests regardless of the number of rooms reserved.We regret not having received a report during your stay related to the situation that occurred with the lamp in order to provide you a proper follow-up. We will keep working to improve in all areas and we truly appreciate your feedback. Best Regards, General Management
Feb 14, 2022 by General Management
Thanks for taking the time to share your comments regarding your recent stay. We regret not fully meeting your expectations with our services and facilities.We are very sorry to hear about your disappointments, we will keep working to improve our services and facilities. Best regards, General Management
Oct 28, 2021 by General Management
Thanks for taking the time to share your comments regarding your recent stay. It's wonderful reading how much you enjoyed all the facilities and services. We look forward on welcoming you again in the near future. Best Regards, General Management
Oct 5, 2021 by General Management
Reading a review as gentle as yours is a great motivation to continue creating memorable experiences with each of our guests. Knowing that we have lived up to your expectations fills us with satisfaction. It will be a real pleasure to welcome you once again on your next visit. Best Regards General Management
Aug 11, 2021 by General Management
Thanks for taking the time to share your comments regarding your recent stay. Reading a review as gentle as yours is a great motivation to continue creating memorable experiences with each of our guests. Knowing that we have lived up to your expectations fills us with satisfaction. It will be a real pleasure to welcome you once again on your next visit. Best Regards General Management
Jul 28, 2021 by General Management
Thank you very much for sharing your recent experience at our hotel. We are deeply sorry to hear that we were unable to exceed your expectations during your visit. Your feedback is very valuable to us and motivates us to continue working since the most important thing for us is your satisfaction and rest. We hope to have the opportunity to welcome you again in the future to improve your perception. Best Regards General Management
Jul 15, 2021 by General Management
Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,General Management
Jun 28, 2021 by General Management
Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,General Management
Jun 16, 2021 by General Management
Thank you for evaluating us, We regret not meeting your expectations but all your comments are fully considered in order to improve our services. Best regards,General Management
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
GR Caribe By Solaris Deluxe All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. After a day at the beach, enjoy amenities at GR Caribe By Solaris Deluxe All Inclusive Resort like a marina, a complimentary children's club, and an outdoor pool. Free breakfast is served daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a fitness center. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
GR Caribe By Solaris Deluxe All Inclusive Resort offers 199 accommodations with iPod docking stations and free minibar items. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Cafe Solaris - This buffet restaurant specializes in international cuisine and serves breakfast only.
Veneto - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bogavante - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
A private beach, an outdoor tennis court, and a marina are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow early check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
