Within a 15-minute walk of this Zona Hotelera property, you'll find Chac Mool Beach and Forum Beach. Cancun Convention Center and La Isla Shopping Mall are also within 2 miles (3 km).
A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Families will appreciate the free kid's club, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and valet parking.
IPod docks, LED TVs
The 346 guestrooms have LED TVs with satellite channels and offer free minibar items and furnished balconies or patios. IPod docks, 24-hour room service, and coffee/tea makers are also available.
Jan 4, 2021 by Carlos Da Silva
Dear Guest, Thank you for your preference and for your kind review. It was a pleasure to welcome you at the Grand Park Royal Cancun. We are really grateful for your appreciation for the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. We are sure that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely, Carlos Da Silva General Manager
Nov 11, 2020 by Carlos Da Silva
Thank you for your preference and for your kind review. It was a pleasure to welcome you at the Grand Park Royal Cancun. We are really grateful for your appreciation for the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as a guest is our priority. We are sure that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely, Carlos Da Silva General Manager
Oct 12, 2020 by Carlos Da Silva
Our priority is to provide our guests with a memorable experience. For this reason, we appreciate the time it took to evaluate our services, as it helps us improve to continue exceeding your expectations, rest assured that all your suggestions will be taken into account for the improvement of our food service. We will be waiting for you back to have the pleasure of serving you one more time. Sincerely, Carlos Da Silva General Manager
Aug 20, 2020 by Carlos Da Silva
Dear Guest, First and foremost allow us to thank you very much for choosing Grand Park Royal Cancún as host to your holidays. It is truly pleasant to know that the service and attention provided by each and every one of our staff members are exceeding your expectations and make you feel that you are being properly looked after. Thank you for highlighting every aspect of our Resort, from the food and beverage in our different restaurants, the facilities, the room, and mostly the service and attention provide by the entire team. We will be glad to welcome you back and go beyond your expectations.
Oct 5, 2019 by Carlos Da Silva
Dear Charise Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely, Carlos Da Silva General Manager
Oct 11, 2019 by Carlos Da Silva
Estimado Huesped Gracias por su preferencia y por su amable revisión. Fue un placer darle la bienvenida en el Grand Park Royal Cancún. Estamos realmente agradecidos por su aprecio por el servicio brindado y por resaltar cuánto disfrutó su estadía. Su satisfacción como huésped es nuestra prioridad. Estamos seguros de que podemos hacer que se sienta como en casa cada vez que venga. Estaremos a la espera de su visita. Sinceramente, Carlos Da Silva Gerente General
Sep 19, 2019 by Carlos Da Silva
Dear Mara Thank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely, Carlos Da Silva General Manager
Aug 8, 2019 by Carlos Da Silva
Dear Cin Thank you for selecting Grand Park Royal Cancún as host for your most recent visit to Cancun. Our team work hard in creating a truly memorable experience to each and every guest. So it brings me joy to know our team extended welcoming and helpful service. I am also pleased to read how much you enjoyed our accommodations as well as our beautiful property. It was a pleasure hosting you and we certainly hope our Resort becomes your resort of choice during future travels. Sincerely Carlos Da Silva General Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi. Event space at this property measures 7535 square feet (700 square meters) and includes conference space. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Park Royal Cancun - All Inclusive offers 346 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
La Concha - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.