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"Shower room was bad, the chip/key not work! " More

By a verified traveler on Sun 18 Feb 2018

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Hotel Description

3-star Art Deco hotel near La Isla Shopping Mall

Heart of Cancun

Within a 15-minute walk of this Zona Hotelera hotel, you'll find Cancun Convention Center and Chac Mool Beach. Costa Occidental de Isla Mujeres National Park and Caracol Beach are also within half a mile (1 km).

Full-service spa, dining

A full-service spa and a restaurant are featured at this Art Deco hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, flat-screen TVs

The individually decorated guestrooms offer free WiFi and desks. Other amenities include flat-screen TVs with satellite channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Jun 18 - Jun 19

Superior Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Design Double Room

Bed Count 2 King Beds Maximum Occupancy 2 Max

Design Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mayafair Design Hotel ratings based on 6 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Mayafair Design Hotel

Everyone (5) Family (1)
1 out of 5
Horrible do not recommend. Doesn’t look anything like in the pictures. There is never anyone in the front desk to check in or check out.

Posted by on Jan 17, 2021

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2 out of 5
Rooms are in a converted shopping mall. The rooms are generally clean and decent, but the tub was out in the room and the shower/toilet area only had a curtain... not ideal for two guys staying in a 2 bedroom room. The area right immediately behind the hotel is run down with many empty buildings. On the positive side, it is close to the public beaches in Cancun and decent enough for a relatively inexpensive stay.

Posted by , from Colorado on Jan 3, 2019

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Comment from Hotel Management

Jan 4, 2019 by Janeth Castillo

We appreciate your opinion about your stay with us, The decoration of the rooms is based on the personality and hallmark of each of the names used in them, we hope to have again the opportunity to have it with us. best regards

1 out of 5
Old and needs to be torn down. ......................................................

Posted by on Jun 22, 2018

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Comment from Hotel Management

Jul 7, 2018 by Janet Castillo/General Manager

Dear Mr/ Mrs We regret the bad experience he has had, but we are already working to improve all our services and facilities. We take your comments very much into account to make constant improvements. We hope to host it again. Best regards

1 out of 5
Felt like and empty tomb and the place had an unplesant oder.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jul 7, 2018 by Janet Castillo/General Manager

Dear Mr./ Mrs We regret the bad experience he has had, but we are already working to improve all our services and facilities. We take your comments very much into account to make constant improvements. We hope to host it again. Best regards

2 out of 5

Ok Hotel for the money

Hotel staff was good check in and check out was good. The rooms was a little smelly and there is no door for the bathroom (I.e toilet).

Posted by on Feb 20, 2018

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3 out of 5

Bad experience!

Shower room was bad, the chip/key not work!

Posted by , from Austin, Tx on Feb 18, 2018

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All-inclusive Details

All-inclusive room rates at Mayafair Design Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Mayafair Design Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Mayafair Design Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Mayafair Design Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Cancun hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Mayafair Design Hotel offers 47 air-conditioned accommodations with blackout drapes/curtains. These individually decorated accommodations include desks. 40-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Mayafair Design Hotel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

Ruhway Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage
  • Number of treatment rooms 2
  • Minimum age to access spa is 12
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mayafair Design Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Mayafair Design Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 300 for adults and MXN 150 for children (approximately)
  • Airport shuttle fee: MXN 1500 per room (roundtrip)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mayafair
  • Mayafair Design
  • Mayafair Design Cancun
  • Mayafair Design Hotel
  • Mayafair Design Hotel Cancun
  • Mayafair Hotel
  • Mayafair Design Hotel Hotel
  • Mayafair Design Hotel Cancun
  • Mayafair Design Hotel Hotel Cancun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.