On the beach
Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of El Rey Ruins and Delfines Beach. Costa Occidental de Isla Mujeres National Park and Cancún Underwater Museum (Punta Nizuc) are also within half a mile (1 km).
This luxury resort features a private beach, a full-service spa, and 6 restaurants. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free Internet, soaking tubs
The 274 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include balconies, deep soaking bathtubs, and flat-screen TVs with satellite channels.
Feb 8, 2020 by ME
Thank you for posting your review. We hope to see you again in the near future in our little paradise Kind regards
Jan 28, 2020 by ME
Dear Guest Thank you very much for your review. We are happy to learn that you enjoyed your stay overall Kind regards
Jan 28, 2020 by ME
Thank you for your review. We are delighted to know that you enjoyed your stay Kind regards
Jun 18, 2019 by Jaime Jaramillo, Managing Director
Thank you so much for your review!
May 13, 2019 by Nizuc Resort & Spa
Thank you for sharing your experience at NIZUC Resort & Spa. We are happy to hear that you enjoyed our facilities and the service provided. We hope to welcome you again in the near future.
Aug 13, 2018 by Jaime Jaramillo General Manager
Dear Jason, Thank you so much for sharing your opinion about NIZUC Resort & Spa. We really appreciate your kind words and hope to welcome you again very soon. Please receive my kindest regards,
May 2, 2018 by Jaime Jaramillo General Manager
Dear Traveler, We sincerely appreciate your review regarding your recent experience at NIZUC Resort & Spa. We are really glad to learn that you had a memorable stay and we were able to exceed your expectations. We look forward to welcome you again very soon. Please receive my warmest regards,
Sep 8, 2016 by General Manager
Distinguished Guest, On behalf of NIZUC Resort & Spa, I would like to thank you for the opportunity you have given to us by staying in our Resort. Positive comments like yours regarding our property and our staff, encourages us to keep improving every day. We are glad to hear that you enjoyed of our Services. Hope to have you among our distinguished guests again in a near future, please receive our warmest regards. Jaime Jaramillo
Simply walk outside to feel the sun on your face at the sand beach. At Nizuc Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 5-star Cancun resort.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free long-term parking , Free self parking
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only.
Room service (during limited hours) is available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club, and a sauna.
Guests under 12 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa at NIZUC has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2018 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.