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Hotel Description

4-star beachfront property near Aquaworld

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and El Rey Ruins.

All-inclusive

A full-service spa, 3 outdoor pools, and a gym are all featured at this all-inclusive property. Dine at the beachfront restaurant and relax with beach cabanas. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Free WiFi, LCD TVs

The 346 soundproofed guestrooms offer free WiFi and room service. Other amenities include free minibar items, rainfall showerheads, and LCD TVs with cable channels.

Deluxe Room, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$224* Per night/room Feb 7 - Feb 8

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room Lagoon View upto 4 adults included

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Non Refundable Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Omni Cancun Hotel and Villas All Inclusive ratings based on 99 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Cancun Hotel and Villas All Inclusive

Everyone (26) Couples (19) Family (40)
4 out of 5
I like that beautiful view a environment.

Posted by on Dec 29, 2021

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Comment from Hotel Management

Jan 3, 2022 by gm

Dear Jack, Thank you for the review. Omni Cancun Hotel appreciates you taking the time to leave your feedback. We are very glad you experienced our world-class level of service and hope to see you again with your friends and family! Warm regards, Siomara Chavez

5 out of 5

Posted by on Dec 24, 2021

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Comment from Hotel Management

Jan 3, 2022 by gm

Dear Selma, Thank you for the review. Omni Cancun Hotel appreciates you taking the time to rate us. We are very glad you experienced our world-class level of service and hope to see you again with your friends and family! Warm regards, Siomara Chavez

5 out of 5
Great staff. Always there to help, food was excellent and the pools, restaurants along with the ocean made it a great stay

Posted by , from waterbury on Dec 16, 2021

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Comment from Hotel Management

Jan 3, 2022 by gm

Dear Davisd William, Thank you for the review. Omni Cancun Hotel appreciates you taking the time to leave your feedback. We are very glad you experienced our world-class level of service and hope to see you again with your friends and family! Warm regards, Siomara Chavez

4 out of 5
Very friendly staff and facility. Making reservations for food could be easier during the day.

Posted by on Dec 16, 2021

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Comment from Hotel Management

Dec 17, 2021 by gm

Dear Anthony Scott, Omni Cancun Hotel appreciates you taking the time to leave your comments. We look forward to welcoming you back again to Omni Cancún so we can give you more unforgettable experiences. Best regards. Siomara Chavez

3 out of 5
You must make reservations for dinner between 9a-2pm. All reservations were gone by 9:27am. We could only eat buffet most night. Buffet food was not very good. Dessert was awful. Drinks are low quality and watered down a ton.

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 11, 2021 by gm

Dear Patricia, Our aim is our guest´s complete satisfaction, unfortunately we couldn´t meet your expectations this time.Please accept my apologies for not having delivered a better experience to you. We hope you give us the opportunity again and come back as one of our esteemed guests and t us know what we can do better to make your vacation a memorable one. Warm regards, Siomara Chavez

5 out of 5
Staff was excellent. Raul and Leif were awesome and made our stay so much more enjoyable!

Posted by on Aug 26, 2021

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Comment from Hotel Management

Sep 2, 2021 by gm

Dear Jesse, Thank you for the review. Omni Cancun Hotel appreciates you taking the time to leave your feedback. We are very glad you experienced our world-class level of service especially the service offered by Raul and Leif We hope to see you again with your friends and family! Warm regards, Siomara Chavez

5 out of 5
Great hotel

Posted by on Aug 23, 2021

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Comment from Hotel Management

Sep 9, 2021 by gm

Dear Norberto, Thank you for staying at Omni Cancun, we appreciates you taking the time to rate us. We are very glad you experienced our world-class level of service and hope to see you again with your friends and family! Warm regards, Siomara Chavez

4 out of 5

Posted by on Aug 21, 2021

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1 out of 5

Posted by on Aug 17, 2021

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4 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 29, 2021 by gm

Dear guest, Thank you for staying at Omni Cancun, we appreciates you taking the time to rate us. We are very glad you experienced our world-class level of service and hope to see you again with your friends and family! Warm regards, Siomara Chavez

About the Omni Cancun Hotel and Villas All Inclusive

Location Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 5 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Tennis racquets
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Omni Cancun Hotel and Villas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Omni Cancun Hotel and Villas All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a bar/lounge, and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and a sauna are also featured at the luxury Omni Cancun Hotel and Villas All Inclusive. Free self parking and valet parking are available. This 4-star Cancun property is smoke free.

  • 1 building
  • 346 guestrooms or units
  • 16 levels
  • 2 bars on the beach
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Omni Cancun Hotel and Villas All Inclusive offers 346 accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

La Vista/ Rodizio - Overlooking the garden, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Pina Colada/Grill - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Da Vinci - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Viva Mexico - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a spa tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

The spa is open daily.

  • Number of treatment rooms 1
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests may be subject to health screenings for COVID-19 at the property.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Omni Cancun Hotel and Villas All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Hotel Omni
  • Omni & Villas All Inclusive
  • Omni All Inclusive
  • Omni Cancun Hotel
  • Omni Cancun Hotel & Villas All Inclusive
  • Omni Cancun Hotel All Inclusive
  • Omni Cancun Hotel Villas All Inclusive
  • Omni Hotel Villas All Inclusive
  • Omni Cancun Villas All Inclusive
  • Omni Cancun Hotel And Villas
  • Omni Hotel Cancun
  • Omni Villas All Inclusive
  • Omni Cancun Hotel Villas
  • Omni Cancun Inclusive Cancun
  • Omni Cancun Hotel and Villas All Inclusive Cancun

You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.