ADVERTISING SPONSORED LISTING
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and El Rey Ruins.
This smoke-free property features a full-service spa, 3 outdoor pools, and a restaurant. Dine at the beachfront restaurant and relax with beach cabanas. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.
Free WiFi, LCD TVs
The 342 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include free minibar items, rainfall showerheads, and LCD TVs with cable channels.
Jan 21, 2020 by gm
Dear Sonya, Thank you for staying at Omni Cancun and for your sharing your great experience with us, We are thrilled to know we managed to exceed your expectations, as our aim is your complete satisfaction. We hope to be honored with your visit once again soon and create more unforgettable vacation memories. Warm regards, G.M. Siomara Chavez
Jan 13, 2020 by gm
Dear guest, Thank you very much for choosing Omni Cancun as your holiday destination and for taking the time to write in full detail your experience here with us, we greatly appreciate it. We are pleased to know you liked the beach, the entertainment and the pools,but clearly you left feeling underwhelmed so we fell short of our overall goal. I deeply regret to learn that your experience was not up to the standard that we strive for.Please accept my apologies for not having delivered the experience that you deserved. I can completely assure you that we have a commitment to provide quality service beyond our guest´s expectations at all times. Please be certain the issues you have pointed out will be taken into consideration and we will follow up accordingly with our usually outstanding service professionals. I truly hope to have the honor of welcoming you back again as one of our very esteemed guest. Your satisfaction will always be our main goal and we are eager to host you and regain your loyalty. Sincerely, G. M. Siomara Chavez
Jan 5, 2020 by gm
Dear guest, Thank you for staying at Omni Cancun and for taking the time to grade us through Expidia´s survey. We are sorry to know we were not able to meet your expectations this time. We hope you give us the opportunity again and stay with us. Please let us know if there is a anything we can do to make your stay much more enjoyable. Warm regards, G.M. Siomara Chavez
Dec 30, 2019 by gm
Dear guest, Thank you very much for choosing Omni Cancun as your holiday destination and for your great review. We are delighted to know you had a wonderful time and you liked the facilities and services,we definitely do our best to make your stay an incredible experience. We look forward to welcoming you back again soon and continue exceeding all of your expectations at Omni Cancun. Best wishes, G.M. Siomara Chavez
Dec 30, 2019 by gm
Dear Kush, Thank you for staying at Omni Cancun and for your sharing your great experience with us, We are thrilled to know we were able to exceed your expectations, as our aim is your complete satisfaction. We hope to be honored with your visit once again soon and create more unforgettable vacation memories Warm regards, G.M. Siomara Chavez
Dec 13, 2019 by gm
Dear guest, Thank you for choosing to stay with us once again and for your great comments. We are delighted to know the way you feel about our wonderful staff and that you have had perfect vacations here with us. Your recognition is our best award, thank you very much! Sincerely, G.M. Siomara Chavez
Dec 4, 2019 by gm
Dear guest, Thank you for staying at Omni Cancun and for giving us your feedback,we greatly appreciate it. . The feedback we receive gives us an accurate idea of how our guests are perceiving our service and facilities and also gives us the opportunity to learn about our opportunity areas and address them timely to reduce their negative impact. We are actually changing tv,phone and minifridges at the moment, and as well renovating one of our restaurants and we will keep doing renovations, because our guests satisfaction is our main goal. Thank you! We hope you give us the opportunity to show you all our renovations if you decide to come to stay with us in the future. Sincerely, G.M. Siomara Chavez
Nov 28, 2019 by gm
Dear Michelle, Thank you for staying at Omni Cancun and for your great review. We are thrilled to know you had a wonderful time with us and Juan looked after you the whole time, I will definitely make sure to pass along your kind words to him. We remain at your service and look forward to welcoming you once again soon. Warm regards, G.M. Siomara Chavez
Nov 28, 2019 by gm
Dear Janna, Nothing is more important for us than our guest's satisfaction, thank you so much for choosing Omni Cancun and for allowing us to serve you as you deserve. We will definitely make sure to share your feedback with Juan, Carlos and Omar whowent above and beyond to exceed your expectations. Please come back again soon, it is always a pleasure to host you. Sincerely, G.M. Siomara Chavez
Nov 20, 2019 by gm
Dear guest, Thank you for choosing Omni Cancun as your holiday destination. We really hope you had a wonderful time with us and we look forward to having you back as our esteemed guest soon. Best regards, G.M. Siomara Chavez
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Omni Cancun Hotel and Villas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Omni Cancun Hotel and Villas All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a steam room, and a terrace are also featured at the luxury Omni Cancun Hotel and Villas All Inclusive. Free self parking is available. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Omni Cancun Hotel and Villas All Inclusive offers 342 accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2017.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Vista/ Rodizio - Overlooking the garden, this theme restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Da Vinci - This poolside theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Viva Mexico - This poolside theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a steam room.
Guests under 16 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and a security system. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation.
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.