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"The property was nice and Clean and updated. Breakfast was ok, some thing to fill you up. I believe the bed had bedbugs as I had multiple insect bites ... " More

By a verified traveler on Thu 08 Jul 2021

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Hotel Description

3-star hotel near Delfines Beach

Zona Hotelera stay

A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Costa Occidental de Isla Mujeres National Park and 2 miles (3 km) of Ventura Park Cancun. Cancún Underwater Museum (Punta Nizuc) and Playa Coral are also within 2 miles (3 km).

2 outdoor pools

This hotel's 2 outdoor pools and gym are among the featured amenities. Traveling on business? Take advantage of the 3 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking.

Free WiFi, balconies

The 158 individually decorated guestrooms offer free WiFi and balconies. Entertainment options include Smart TVs with cable channels, while dining areas and sitting areas provide the conveniences of home. Housekeeping is available on request.

Studio, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Jun 1 - Jun 2

Studio, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Balcony, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Residence Inn by Marriott Cancun Hotel Zone ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Residence Inn by Marriott Cancun Hotel Zone

Everyone (2) Family (1)
2 out of 5

Posted by on Jul 12, 2021

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3 out of 5
The property was nice and Clean and updated. Breakfast was ok, some thing to fill you up. I believe the bed had bedbugs as I had multiple insect bites in a line the next morning and was itching all night.

Posted by on Jul 8, 2021

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4 out of 5

Posted by on May 29, 2021

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About the Residence Inn by Marriott Cancun Hotel Zone

Location Blvrd. Kukulcan Lt. 1-02, Cancun, QROO 77500

Renovations + Closures

The property will be renovating from May 16 2022 to May 22 2022 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. The business-friendly Residence Inn by Marriott Cancun Hotel Zone also features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Cancun hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Smart televisions come with premium cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Private balcony
  • Dining room
  • Sitting area
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • By Marriott Cancun Zone Cancun
  • Residence INN Cancun Hotel Zone
  • Residence Inn by Marriott Cancun Hotel Zone Hotel
  • Residence Inn by Marriott Cancun Hotel Zone Cancun
  • Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.