"We loved the room we had very nice it seemed perfect positioning from the beach me and my girlfriend travel and rate resorts hotels etc we really like ... " More
Downtown Cancun stay
Within a 10-minute walk of this Downtown Cancun hotel, you'll find Plaza Las Americas and Amerimed Hospital. Also, Dubai Palace Casino is within half a mile (1 km) and Galenia Hospital is within 2 miles (3 km).
Business services
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.
Sep 12, 2023 by Pedro Reyes
Agradecemos que haya compartido su calificación con nosotros. Valoramos sus comentarios y nos hubiera gustado conocer más detalles sobre su experiencia para poder mejorar. Si tiene algún comentario o sugerencia específica que le gustaría compartir, no dude en ponerse en contacto con nosotros. Su satisfacción es nuestra prioridad, y esperamos poder brindarle una experiencia aún mejor en el futuro.
Jul 6, 2023 by Peter
Thank you for choosing our hotel and for sharing your feedback with us. We're glad to hear that you loved the room and enjoyed its positioning. However, we sincerely apologize for the inconvenience caused by the unpleasant smell of mold during your stay. This is certainly not the experience we strive to provide to our guests.We take this matter seriously, and we will promptly address it with our maintenance team to ensure that the issue is resolved. Your comfort and satisfaction are our top priorities, and we appreciate your understanding.We would be honored to have you back as our guests to review the property again. Please rest assured that we will make every effort to ensure your next stay is even more enjoyable.Thank you for sharing your positive experiences and we look forward to hosting you again in the future.
Jul 7, 2023 by Peter
Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience you experienced regarding the availability of water in your room and the service you received from our front desk.We would like to clarify that we do offer complimentary water upon request at the front desk. It seems there might have been a miscommunication, and we apologize for any confusion caused. Our team is always here to assist our guests with their needs, including providing information on nearby dining options that cater to various preferences.We appreciate your feedback as it helps us identify areas where we can improve our services. Rest assured, we will address this matter with our front desk team to ensure that such incidents are not repeated in the future.Thank your for your comment and hope that you will give us another opportunity to provide you with the exceptional service and experience that we strive to deliver. Please feel free to reach out to us directly if you have any further concerns or if there is anything else we can do to make your future stay more enjoyable.
May 7, 2022 by Suites Malecon Cancún
Thanks for staying here! Your opinion is very important for us.
Suites Malecon Cancun offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Suites Malecon Cancun. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 3.5-star Cancun hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.