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"It was a great stay. The room was very spacious and decorative. The pool was fun and had a slide. Carlos and Lulu were very friendly. They made the ac
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More
Within a 15-minute walk of this Zona Hotelera hotel, you'll find Tortuga Beach and Langosta Beach. Turtle Beach and Caracol Beach are also within 2 miles (3 km).
All-inclusive
This smoke-free hotel features a full-service spa, a marina, and 3 restaurants. There's fun for all ages with mini golf and a waterslide, and supervised childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, kitchens
The 100 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Other amenities include free minibar items, balconies, and room service.
Sunset Marina Resort & Yacht Club - All Inclusive ratings based on 6 Verified Reviews
Review Summary
2.5
out of 5
2.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Sunset Marina Resort & Yacht Club - All Inclusive
Everyone (6)
1 out of 5
The property is by the water, but no beach to use. Food options below standards of any place I've stayed including other places in Cancun.
Posted by Thom on Mar 1, 2020
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4 out of 5
Posted by a verified traveler on Apr 23, 2019
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4 out of 5
Family vacation
It was a great stay. The room was very spacious and decorative. The pool was fun and had a slide. Carlos and Lulu were very friendly. They made the activities a lot of fun. Staff were all very nice and helpful.
Posted by sandra, from new york on Feb 23, 2018
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Comment from Hotel Management
Sep 29, 2018
by Kristin
Thank you so much. Please visit us again soon.
1 out of 5
The deal was two beds not one and a dirty couch
the fotos was a lie, the rom was not what we asked for, I ask for and payed for two beds not one and a couch and to make worse it was a dirty couch in a smelling basement with cold shower! Travelosity should have take the lead on my first call instead of make me spend all morning making calls! I spoke to four different travelocity agents to get the problem solved wich by the way I had to go to onother hotel on my own otherwise I would have to stay one more day waiting for the decision between travelocity and the hotel! One more thing there is no beach in the back of the hotel instead boalt docks!
Posted by a verified traveler on Jul 10, 2016
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3 out of 5
NEEDS UPDATING
Our experience was fine. I knew from reviews it needed updating. The furniture was stained and need to be recovered. The beach area had great lounge chairs where I spent most of my time. I was glade I did not have to fight for a chair at the beach like many resorts. The food at the restaurant was good at the beginning of the week but by the end it was the same thing over and over. For an all inclusive there were not enough choices. The pizza at the place by the ocean was good and nice place to eat lunch. The staff was great . Irma who cleaned our room gave us fresh flowers almost every day. Every one was very friendly and helpful. We got a very good deal and knew what to expect from reviews so were not disappointed . If you do not get a great deal I would stay some where else.
Posted by a verified traveler on Mar 24, 2015
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2 out of 5
Not a quality resort
Pros:Clean rooms, excellent serving, bell service and housekeeping staff. Pool and beach area as advertised. Decent breakfast eggs, good calzones
Cons:Dated and worn out rooms, restaurants, food quality and variety, , don't run out of fruit, liquor or mixers, stop watering down fruit juices.
Location:Great restaurants, water sports. excursions, shopping
My Wife and I just got back from Cancun. We went there to celebrate our 4th wedding anniversary. We had a great time In Cancun but boy do we have a story to tell! Our recommendations? STAY AWAY from he Sunset. If this is your first vacation to a “resort” you may be impressed but I have been at hotels in Karachi, Pakistan where the food, staff, rooms and facilities are an order of magnitude better than this place. Nothing about this hotel was right. It was as if the resort was 10 degrees off kilter, they had all the pieces to make this a great resort but they do not know how to execute or put it together. For the money you can find a better all inclusive then the Sunset.
Our Experience: Dated rooms with stained furniture (paint on it, dirty stain marks I don’t want to speculate about, furniture so worn the foam is showing), paint on countertops and vanity, tiny bathrooms with corroded shower head, rude front desk staff, horrible internet (weak and front desk clueless on when the sign-on procedures changed—guests are not informed of this change you have to ask), front desk staff has very limited knowledge of English, concierge does not provide complete information concerning hotel facilities, brussel sprouts are not baby Chinese cabbage, Sushi had what appeared to be pieces of lunch meet in it. Drinks included but they ran out of limes, Margareta mix, vodka, vermouth, no wine selection.
Posted by Bob, from Oswego, IL on Jan 22, 2015
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About the Sunset Marina Resort & Yacht Club - All Inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment Water activities
Kayaking
Sailing
Land activities
Bicycling
Miniature golf
Volleyball
Lessons/classes/games
Dancing
Yoga
Not included
Motorized water sports
Surcharge for premium food items
Airport transfers
Childcare
Laundry/dry cleaning services
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Sailing included
Taxes included
Buffet and à la carte dining
Airport transfers not included
Volleyball included
Laundry/dry cleaning services not included
Childcare not included
Limited meals offered through room service
Motorized water sports not included
Bicycling included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Miniature golf included
Transportation to offsite activities not included
Offsite tours not included
Yoga classes/lessons included
Dancing classes/lessons included
Gratuities included
Additional gratuities accepted
All food and beverages included
Surcharge for premium food items
Minibar (all beverages included)
Meals and drinks at companion properties included
Room service during certain hours
Property Features
Sunset Marina Resort & Yacht Club - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sunset Marina Resort & Yacht Club - All Inclusive offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a spa tub, and spa services are also featured at the family-friendly Sunset Marina Resort & Yacht Club - All Inclusive. Free self parking is available. This 3.5-star Cancun hotel is smoke free.
100 guestrooms or units
3 dining venues
2 bars or lounges
Buffet breakfast (free)
Bar by the pool
Childcare (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Waterslide
Free WiFi
Kitchen
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
Miniature golf on site
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Area shuttle
Parking: Free self parking
Room Amenities
Sunset Marina Resort & Yacht Club - All Inclusive offers 100 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
In-room kitchen
Private balcony
Stocked minibar (free)
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Teatro - This poolside buffet restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Il Forno - Overlooking the pool, this restaurant specializes in Italian cuisine and serves brunch only. Open select days.
La Vela - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Free bicycles on site
Fishing on site
Miniature golf on site
Volleyball on site
Kayaking on site
Windsurfing on site
Yoga classes/instruction on site
Playground on site
Sailing on site
Boat tours on site
Scuba diving on site
Personal motorized watercraft on site
Spa Services
Ya ax Che has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hot stone massage
Swedish massage
Reflexology
Sports massage
Manicures and pedicures
Body treatments
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 25
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Debit cards not accepted
Hotel Names
Sunset Marina Resort Yacht Club All Inclusive Cancun
Sunset Marina Resort Yacht Club All Inclusive
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Sunset Marina Yacht Club
Sunset Marina Yacht Club All Inclusive Cancun
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Sunset Marina Resort Yacht Club All Inclusive
Sunset Marina Yacht Club All Inclusive Cancun
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Hotel Sunset Marina Resort & Yacht Club - All Inclusive
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Sunset Marina Resort & Yacht Club - All Inclusive Cancun
Sunset Marina Yacht Inclusive
Sunset Marina Resort & Yacht Club - All Inclusive Hotel
Sunset Marina Resort & Yacht Club - All Inclusive Cancun
Sunset Marina Resort & Yacht Club - All Inclusive Hotel Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
