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Sunset Marina Resort & Yacht Club - All Inclusive

3.5-star property
Blvd. Kukulkan Km. 5.8, Zona Hotelena, Cancun, QROO 1-855-201-7819

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2.5 out of 5
See all 6 Travelocity Reviews

"It was a great stay. The room was very spacious and decorative. The pool was fun and had a slide. Carlos and Lulu were very friendly. They made the ac ... " More

By a verified traveler on Fri 23 Feb 2018

Points Of Interest

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Hotel Description

Family-friendly 3.5-star hotel near Tortuga Beach

On lake

Within a 15-minute walk of this Zona Hotelera hotel, you'll find Tortuga Beach and Langosta Beach. Cancun Golf Club at Pok Ta Pok and Turtle Beach are also within 2 miles (3 km).

All-inclusive

This smoke-free hotel features a full-service spa, a marina, and 3 restaurants. There's fun for all ages with mini golf and a waterslide, and supervised childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 100 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Other amenities include free minibar items, balconies, and room service.

Studio

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Sunset Marina Resort & Yacht Club - All Inclusive ratings based on 6 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sunset Marina Resort & Yacht Club - All Inclusive

Everyone (6)
1 out of 5
The property is by the water, but no beach to use. Food options below standards of any place I've stayed including other places in Cancun.

Posted by on Mar 1, 2020

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4 out of 5

Posted by on Apr 23, 2019

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4 out of 5

Family vacation

It was a great stay. The room was very spacious and decorative. The pool was fun and had a slide. Carlos and Lulu were very friendly. They made the activities a lot of fun. Staff were all very nice and helpful.

Posted by , from new york on Feb 23, 2018

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Comment from Hotel Management

Sep 29, 2018 by Kristin

Thank you so much. Please visit us again soon.

1 out of 5

The deal was two beds not one and a dirty couch

the fotos was a lie, the rom was not what we asked for, I ask for and payed for two beds not one and a couch and to make worse it was a dirty couch in a smelling basement with cold shower! Travelosity should have take the lead on my first call instead of make me spend all morning making calls! I spoke to four different travelocity agents to get the problem solved wich by the way I had to go to onother hotel on my own otherwise I would have to stay one more day waiting for the decision between travelocity and the hotel! One more thing there is no beach in the back of the hotel instead boalt docks!

Posted by on Jul 10, 2016

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3 out of 5

NEEDS UPDATING

Our experience was fine. I knew from reviews it needed updating. The furniture was stained and need to be recovered. The beach area had great lounge chairs where I spent most of my time. I was glade I did not have to fight for a chair at the beach like many resorts. The food at the restaurant was good at the beginning of the week but by the end it was the same thing over and over. For an all inclusive there were not enough choices. The pizza at the place by the ocean was good and nice place to eat lunch. The staff was great . Irma who cleaned our room gave us fresh flowers almost every day. Every one was very friendly and helpful. We got a very good deal and knew what to expect from reviews so were not disappointed . If you do not get a great deal I would stay some where else.

Posted by on Mar 24, 2015

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2 out of 5

Not a quality resort

Pros: Clean rooms, excellent serving, bell service and housekeeping staff. Pool and beach area as advertised. Decent breakfast eggs, good calzones
Cons: Dated and worn out rooms, restaurants, food quality and variety, , don't run out of fruit, liquor or mixers, stop watering down fruit juices.
Location: Great restaurants, water sports. excursions, shopping
My Wife and I just got back from Cancun. We went there to celebrate our 4th wedding anniversary. We had a great time In Cancun but boy do we have a story to tell! Our recommendations? STAY AWAY from he Sunset. If this is your first vacation to a “resort” you may be impressed but I have been at hotels in Karachi, Pakistan where the food, staff, rooms and facilities are an order of magnitude better than this place. Nothing about this hotel was right. It was as if the resort was 10 degrees off kilter, they had all the pieces to make this a great resort but they do not know how to execute or put it together. For the money you can find a better all inclusive then the Sunset. Our Experience: Dated rooms with stained furniture (paint on it, dirty stain marks I don’t want to speculate about, furniture so worn the foam is showing), paint on countertops and vanity, tiny bathrooms with corroded shower head, rude front desk staff, horrible internet (weak and front desk clueless on when the sign-on procedures changed—guests are not informed of this change you have to ask), front desk staff has very limited knowledge of English, concierge does not provide complete information concerning hotel facilities, brussel sprouts are not baby Chinese cabbage, Sushi had what appeared to be pieces of lunch meet in it. Drinks included but they ran out of limes, Margareta mix, vodka, vermouth, no wine selection.

Posted by , from Oswego, IL on Jan 22, 2015

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About the Sunset Marina Resort & Yacht Club - All Inclusive

Location Blvd. Kukulkan Km. 5.8, Zona Hotelena, Cancun, QROO 77500

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from January 1 2021 to March 31 2021 (dates subject to change).

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing

Land activities
  • Bicycling
  • Miniature golf
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Sailing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Limited meals offered through room service
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • Room service during certain hours

Property Features

Sunset Marina Resort & Yacht Club - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sunset Marina Resort & Yacht Club - All Inclusive offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a spa tub, and spa services are also featured at the family-friendly Sunset Marina Resort & Yacht Club - All Inclusive. Free self parking is available. This 3.5-star Cancun hotel is smoke free.

  • 100 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Sunset Marina Resort & Yacht Club - All Inclusive offers 100 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Teatro - This poolside buffet restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Il Forno - Overlooking the pool, this restaurant specializes in Italian cuisine and serves brunch only. Open select days.

La Vela - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Personal motorized watercraft on site

Spa Services

Ya ax Che has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Hotel Names

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  • Sunset Marina Resort & Yacht Club - All Inclusive Hotel Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.