For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Zona Hotelera property places you within half a mile (1 km) of Turtle Beach and 2 miles (3 km) of Tortuga Beach. Langosta Beach and Plaza Las Americas are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking. Make the most of the outdoor pool and fitness center, and relax with drinks at one of the 3 bars/lounges.
LED TVs
The 426 guestrooms offer 24-hour room service, minibars, and LED TVs. Other amenities include coffee/tea makers, free local calls, and ceiling fans.
Temptation Cancun Resort - All Inclusive- Adults Only ratings based on 30 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Temptation Cancun Resort - All Inclusive- Adults Only
Everyone (16)Couples (12)Family (1)
4 out of 5
The food was not good at all, I only enjoyed the food from one restaurant.
Posted by a verified traveler on Dec 19, 2019
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Comment from Hotel Management
Dec 22, 2019
by Michell C
Dear guest, Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests. We hope you can give us the opportunity to host you again. Best regards.
2 out of 5
The pictures are very deceiving. It is most definitely false advertisement. Do no get no ocean view because that is not what you will be getting. Other than that the bartenders were amazing.
Posted by a verified traveler on Dec 18, 2019
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Comment from Hotel Management
Jan 8, 2020
by JROMERO
Dear guests:
Thanks for choosing to stay with us and sharing your experience. We pride ourselves on providing quality in all that we do. I'm sorry to know though about your dismay on the view of the rooms. Your feedback will go directly to our Room Division Manager to ensure that steps will be taken to prevent unsatisfied guests in the future.
We hope that we can try us again in the near future.
Always at your service
2 out of 5
Posted by a verified traveler on Dec 14, 2019
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Comment from Hotel Management
Dec 15, 2019
by JROMERO
Dear guest,
Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests.
We hope you can give us the opportunity to host you again.
Best regards.
3 out of 5
Definitely a party place. Nightly entertainment was awesome as were the entertainment staff by pool. Front desk and guest services were absolutely terrible. Took many calls and over 2.5 hours to get a hair dryer and batteries for the tv remote. We switched rooms after the second night due to the noise level until 3am. Second room was more quiet but AC went out and shade cover on balcony doors spontaneously kept opening at 2am. Maintenance was quick to respond on both incidents.
I would say, go if you want to party. We’ve been to Mexico almost a dozen times and this is the best party atmosphere. If you want to relax and have great service, this is t the place for you....or at least it wasn’t in our experience.
Posted by a verified traveler on Nov 25, 2019
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Comment from Hotel Management
Nov 28, 2019
by Tamara H
Dear guest, Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests. We hope you can give us the opportunity to host you again and treat you as you deserve. Best regards.
5 out of 5
Temptation Resort Review
I have read a lot of trip reports about Temptation, but I have never written one myself. So in order to show a degree of altruism- here we go.
We spent 6 nights there Monday to Sunday, early November. I am going to list different categories and then elaborate with different thoughts, feelings, ideas, opinions. By doing this way this review will have some type of structure and will allow me to organize my thoughts.
United Airlines,
No complaints about United . The flight was on time with no issues, we did the economy, not the basic economy which I have heard can be a nightmare. If you get the United Airline app on your phone it will text you to tell you when boarding is starting and what gate to go to and other useful information. We used the boarding pass on my phone which speeds things along and make everything more convenient
USA Travel
Taxi was on time no issues- on return everything was efficient $55 return
Check IN
We came in on a red eye and was hoping to just go the pool while we were waiting for the room to be ready. It was pouring down with rain and didn’t clear up until about 4 pm. Don’t expect your room to be ready till 3pm. There was no where to relax my wife in the end went to the spa and had a massage and she said she slept, but at least she was able to relax. She like the Spa although expensive- if you walk down the beach you can get a massage for about $ 45. The Spa receptionist was trying to promote the sensual m
Posted by a verified traveler on Nov 18, 2019
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Comment from Hotel Management
Nov 28, 2019
by Tamara H
Dear guest, Thank you for taking the time to share your review with the Travelocity community. We're thrilled to know that you had a great stay. It was our pleasure to host you and treat you as you deserve. We hope to have the pleasure of hosting you again soon! Best regards
5 out of 5
the staff could not do enough for us. that says it all
Posted by a verified traveler on Oct 9, 2019
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Comment from Hotel Management
Oct 9, 2019
by Karen P.
Dear guest, Thank you for taking the time to share your review with the EXPEDIA community. We're thrilled to know that you had an excellent stay thanks to the service provided by our staff. It was our pleasure to host you and treat you as you deserve. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
Very friendly staff. Fun environment for adults only. Spa was better than we thought it would be.
Posted by a verified traveler on Sep 19, 2019
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Comment from Hotel Management
Sep 20, 2019
by Tamara H
Dear guest, Thank you for taking the time to share your review. We're thrilled to know that our unique environment was of your liking as well as our facilities and service provided by our staff. A you noticed, we all take real pleasure in making your stay unforgettable. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
it’s got an amazing atmostphere and wonderful staff. we’ve gone two times now and will continue returning every year!
Posted by josh, from winooski, vt on Sep 13, 2019
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Comment from Hotel Management
Sep 13, 2019
by Karen P.
Dear guest,
Thank you for your loyalty towards Temptation Cancun Resort. It's delightful for us to know that our guests enjoy our unique concept so much that they keep coming back! We appreciate you recognition towards the atmosphere and the service provided by our staff. As you noticed, we're a judge-free playground for grown-ups, where all our guests can feel confident to be the truest version of themselves. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
We love everything about this resort!! All the staff exceeded our expectations, especially the playmakers and bartenders!!
Posted by Champs, from Texas on Aug 14, 2019
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Comment from Hotel Management
Aug 14, 2019
by Michell C
Dear guest, Thank you for taking the time to share your review with the EXPEDIA community. We're thrilled to know that you had a great time and that the service provided by our staff made your stay unforgettable. We hope to host you back soon!
5 out of 5
Posted by a verified traveler on Aug 8, 2019
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Comment from Hotel Management
Aug 9, 2019
by Karen P.
Dear guest,
Thank you for taking the time to share your review. We're thrilled to know that you had a pleasant stay and we hope to have the chance of hosting you again soon!
Kind regards.
About the Temptation Cancun Resort - All Inclusive- Adults Only
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Not included
Room service
Airport transfers
All available beverages included
Minibar (all beverages included)
Buffet and à la carte dining
Gratuities included
Additional gratuities accepted
Airport transfers not included
Room service not included
All food and beverages included
Property Features
Temptation Cancun Resort - All Inclusive- Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Temptation Cancun Resort - All Inclusive- Adults Only offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A nightclub, spa services, and a terrace are also featured at the luxury Temptation Cancun Resort - All Inclusive- Adults Only. Self parking is free. A complete renovation of Temptation Cancun Resort - All Inclusive- Adults Only was completed in August 2017. Smoking is allowed in designated areas at this 4.5-star Cancun property.
426 guestrooms or units
7 dining venues
2 bars by the pool
3 bars or lounges
Buffet breakfast (free)
Nightclub
Coffee shop
Business facilities
Dry cleaning
Front desk (24 hours)
Express check-in
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Beauty salon
Onsite shopping
Smoking in designated areas
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Temptation Cancun Resort - All Inclusive- Adults Only offers 426 air-conditioned accommodations with minibars and laptop-compatible safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Minibar
In-room dining (24 hours)
LED television
Coffee maker
Shower
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Laptop safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
She - Onsite fine-dining restaurant. Reservations are required.
Sutra - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Amores - This restaurant serves breakfast and dinner. Open daily.
Romanza - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Sea Flirt - This seafood restaurant serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the property include an outdoor pool and a fitness center.
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, Spa Rosé. Services include facials and body treatments.
The spa is open daily.
Body treatments
Facial treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible parking
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Topless is optional at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 21
Caters to adults only
Fees
Guests will be asked to pay the following charges at the property:
Sanitation services: MXN 26 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
Temptation Cancun Resort All Inclusive Adults
Temptation Resort All Inclusive Adults
Temptation Cancun All Inclusive Adults
Temptation All Inclusive Adults
Temptation All Inclusive Adults
Hotel Temptation Cancun Resort - All Inclusive- Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only Cancun
Temptation Cancun Resort All Inclusive Adults
Temptation Resort All Inclusive Adults
Temptation Cancun All Inclusive Adults
Temptation Cancun Resort All Inclusive Adults Only
Temptation Inclusive Adults
Temptation Cancun Resort All Inclusive Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only Cancun
You should know
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 21 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
