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The Villas Cancun by Grand Park Royal - All Inclusive

4-star property
Boulevard Kukulcan KM 10.5, Cancun, QROO 1-855-201-7819
4.0 out of 5
Very good!
See all 6 travelocity Reviews

"We just returned from a week long trip over New Years with our 17 yr old son. Initially we were offered an ‘upgrade’ in the main building with a swim ... " More

By a verified traveler on Sun 07 Jan 2024

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Hotel Description

4-star all-inclusive property near La Isla Shopping Mall, connected to the convention center

Beachfront retreat

Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Tortuga Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Chac Mool Beach is within 2 miles (3 km).

All-inclusive

This all-inclusive property features 5 restaurants, 2 outdoor pools, and a gym. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at one of the 2 poolside bars and enjoy perks like free self parking.

Villa Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$458* Per night/room May 20 - May 21

Villa Junior Suite Plunge Pool

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Master Suite Plunge Pool Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa Junior Suite Plunge Pool Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Deluxe Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Master Suite Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Villas Cancun by Grand Park Royal - All Inclusive ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Villas Cancun by Grand Park Royal - All Inclusive

Couples (2) Family (5)
4 out of 5
Property was well maintained. Very intimate setting. I wish there were more restaurants and food options. The best part was our concierge person Rocio. She was amazing. Always one step ahead of us. Stay was great.

Posted by on Apr 4, 2023

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Comment from Hotel Management

Apr 8, 2023 by Hanssen Beristain

Dear Sophia We are pleased to know that your stay at Grand Park Royal has been great and that you have enjoyed your vacation.We are delighted that your stay with us has been so positive. We will pass on your comments to our colleagues; They will be happy to know that with their attitude and kindness they have contributed to your well-being.We hope to have the opportunity to serve you again in the near future.Best Regards Hanssen Beristain

3 out of 5
Nothing interesting except nice villa directly on the beach.

Posted by on Nov 30, 2022

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Comment from Hotel Management

Jan 4, 2023 by Hanssen Beristain - Guest service Manager

Dear Dorota Thank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We hope to continue being your preference and it will be a pleasure to see you in the near future.Best RegardsHanssen BeristainGuest Service Manager

5 out of 5
Staff was attentive and hotel was constantly being cleaned. Would definitely recommend staying at this hotel.

Posted by on May 12, 2021

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Comment from Hotel Management

May 12, 2021 by Gaspar

Thank you very much for sharing tour good comments, we hope you come back soon, have a nice day

5 out of 5
The hotel lay out is perfect in my opinion. It didn't feel cookie cutter at all. Beautiful. We had a swim up room which was amazing! The roof top bar was gorgeous. I tried most of the resturants, they were good. The buffet was average, but so clean and the service was top shelf!

Posted by on Feb 18, 2021

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Comment from Hotel Management

Feb 18, 2021 by Carlos Da Silva

Dear Guest, Please receive our sincere thanks for the review and evaluation you shared with us about your recent stay. It was a pleasure to have had you at Grand Park Royal Cancun. It is very pleasing to read how much you enjoyed our services and facilities. Our mission is to offer and deliver the best experience and it is gratifying to know that we are achieving it. We will be waiting for your return to have the pleasure of serving you once again. We want you to create more memorable experiences with us. Sincerely, Carlos Da Silva General Manager

3 out of 5
So we stayed at the Villas and the room was great and we also had a plunge pool so that was nice. Only thing we didn' t like was the buffet food it really needs to be improved. The food at the buffet was almost all the time same and not a lot of options especially for the kids. The restaurants were nice and the food was good but if you are traveling with kids that are smaller than 44 inches you won't be allowed to go to the 2 restaurants since they don't allow small kids in the restaurant. Would I recomend this property probably only to the people without the kids.

Posted by on Feb 6, 2020

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4 out of 5
We just returned from a week long trip over New Years with our 17 yr old son. Initially we were offered an ‘upgrade’ in the main building with a swim up pool. This was a more expensive room but our Villa Deluxe Oceanfront was superior. They allowed us to this room after a couple of days and we really enjoyed it: expansive view of the Caribbean from the balcony, cabana, and Butler included. Thanks, Mario for taking care of us. This a lovely property with a large beachfront. Everybody seemed to get a chair. Perfect for families with kids. Turquoise, clear sea with a sandy bottom. Very swimmable. There was a good variety of food is offered. The best coffee and treats are in the cafe off the lobby. Look for Edgar there, he’s the best! Finally, one recommendation would be to have a teen lounge area with snacks and non alcoholic drinks, a TV to watch sports, and maybe a pool or billiard table. Note: you must be 18 to use the gym. There really aren’t any locations for teens to meet other teens and hang out except the beach sports which a lot of adults are involved in. Just a suggestion.

Posted by on Jan 7, 2024

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Comment from Hotel Management

Jan 11, 2024 by Guest Service

Dear Carol JenniferReading a review as kind as yours is a great motivation to continue creating memorable experiences with each of our guests.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services.Comments like yours motivate us to strive every day to provide our valued guests with a dream vacation.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.Sincerely

About the The Villas Cancun by Grand Park Royal - All Inclusive

Location Boulevard Kukulcan KM 10.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals and snacks included
  • In-room minibar (all beverages included)

Not included

  • Room service

  • Minibar (all beverages included)
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Room service not included
  • All meals included

Property Features

The Villas Cancun by Grand Park Royal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at The Villas Cancun by Grand Park Royal - All Inclusive, and enjoy amenities like a fitness center and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a garden and a terrace. Self parking is free. This 4-star Cancun property is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Villas Cancun by Grand Park Royal - All Inclusive offers 33 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Cocay - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.

Flor de Sal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.

Koi - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Grand Prime Rib House - This steakhouse serves dinner only. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses wind energy

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villas Grand Park Royal All Inclusive All-inclusive property
  • Villas Cancun Grand Park Royal All Inclusive
  • Villas Grand Park Royal All Inclusive
  • Villas Cancun Grand Park Royal All Inclusive Hotel
  • Villas Grand Park Royal All Inclusive Hotel
  • Villas Cancun Grand Park Royal All Inclusive
  • Villas Grand Park Royal All Inclusive
  • Hotel The Villas Cancun by Grand Park Royal - All Inclusive
  • The Villas Cancun by Grand Park Royal - All Inclusive Cancun
  • The Villas Cancun by Grand Park Royal All Inclusive
  • Cancun Park Royal Inclusive
  • The Villas Cancun by Grand Park Royal
  • The Villas Cancun by Grand Park Royal All Inclusive
  • The Villas Cancun by Grand Park Royal - All Inclusive Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.