A stay at this Zona Hotelera property places you steps from Cancun Convention Center and a 5-minute walk from Gaviota Azul Beach. Forum Beach and Chac Mool Beach are also within half a mile (1 km).
This smoke-free property features a full-service spa, a marina, and 5 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 2 outdoor pools and get free valet parking.
Jetted tubs, free WiFi
The 602 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include free minibar items, jetted bathtubs, and LED TVs with cable channels.
Jan 30, 2020 by Edgar Novelo
Thank you for your review regarding your stay. We are happy to know that the service provided by Odehemaris was helpful and that you enjoyed the breakfast buffet at Viña del Mar. On the other hand, we are sorry to hear that you did not have a hundred percent positive experience at La Joya .Please accept our apologies for not providing the service and quality of food you were expecting in this restaurant that has been recognized for offering Haute-Mexican Cuisine We are constantly being trained in order to offer the best possible service and your input will be shared with our Executive Chef and F & B Manager. We hope that you'll give us another opportunity and that you will stay with us again the next time you visit Cancun.
Nov 13, 2019 by Edgar Novelo
Thank you for your review about your recent visit to our hotel. We’re happy that you enjoyed our professional service. On the other hand, we appreciate your suggestion. I´ve shared it with our Operations Committee. We look forward to hosting you again in the near future!
Oct 23, 2019 by Edgar Novelo
Lamentamos no haber cumplido con sus expectativas. Esperamos nos de la oportunidad de cambiar su percepción en otra ocasión.
Jul 11, 2019 by Edgar Novelo
We're overjoyed you rated us five stars. We look forward to hosting you again!
Jun 24, 2019 by Edgar Novelo
Thank you so much for your kind message We are happy to hear all worked great during your stay, We look forward to your next visit, as you mentioned.
Mar 4, 2019 by Edgar Novelo
Thank you for taking the time to comment on your experience at Ú by Grand Fiesta Americana. We are happy to learn that we met your expectation on service provided by the marina staff. Allow me to mention, I ´ve shared your review with them. I am also happy to read that you really enjoyed La Joya Restaurant - our Mexican jewel eatery! We're always happy to hear that our guests have enjoyed our "haute Mexican cuisine". Our staff is committed to making sure that the Mexican adage: "Mi casa es su casa," (My home is your home) is fulfilled throughout our resort. We look forward to welcoming you again the next time you're in Cancun!
Apr 1, 2019 by Edgar Novelo
Thank you for your five-star rating! We look forward to welcoming you back in the not so far future!
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
U by Grand Fiesta Americana - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of U by Grand Fiesta Americana - All inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 4 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A children's pool, a fitness center, and spa services are also featured at the luxury U by Grand Fiesta Americana - All inclusive. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 4.5-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
U by Grand Fiesta Americana - All inclusive offers 602 air-conditioned accommodations with iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate living rooms. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The property hosts a free manager's reception daily.
Le Basilic - Onsite fine-dining restaurant.
La Joya - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Viña del Mar - Onsite restaurant. Open select days.
Isla Contoy - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Coral Cafe - Onsite bistro. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Gem Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 4 years old are not allowed in the spa.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.