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4.7 out of 5

"Amazing property- the new hibachi restaurant is absolutely amazing- service was outstanding… we stayed here 4 years ago and it is even better this tim ... " More

By a verified traveler on Sat 15 Jan 2022

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Hotel Description

4-star beachfront property near Puerto Morelos Beach

Beachfront retreat

Within 3 miles (5 km) of this property, you'll find Puerto Morelos Town Square and Puerto Morelos Beach. Ojo de Agua Beach and Artisans Market are also within 2 miles (3 km).

All-inclusive

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free valet parking.

WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 290 guestrooms offer WiFi and balconies or patios. 24-hour room service, minibars, and premium bedding are also available.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$381* Per night/room Jan 30 - Jan 31

Luxury Platinum

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room Platinum

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 Bedroom Suite Platinum

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Suite Platinum

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Everyone (2) Couples (2) Family (3)
5 out of 5
Amazing property- the new hibachi restaurant is absolutely amazing- service was outstanding… we stayed here 4 years ago and it is even better this time

Posted by , from Bluffton on Jan 15, 2022

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Comment from Hotel Management

Jan 15, 2022 by Dear Mr. Brian,

Thank you very much for taking the time in qualifying our resort on this media. It makes us feel content to conclude that this vacation at our facilities has fulfilled all your expectations. We hope your return to our resort be real soon. Cordially, El Cid Resorts.

4 out of 5
The property is very good but the food it’s very bad

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by Dear guest,

What a great pelasure to have the opportunity to receive your review for our resort. We are very pleased to identify in your comments that you have enjoyed a wonderful vacation experience. It will be a great pleasure to have the opportunity of serving you again soon. Sincerely, El Cid Resorts.

3 out of 5

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 21, 2021 by Dear Guest,

On behalf of all our staff, we extend our appreciation for qualifying our service through Expedia´s platform. We are sorry to identify under your score that this vacation at our resort has not been as you expected. Please, feel free in contacting us if you desire to share with us more about the negative details that have affected your vacation to our resort, we will be happy to receive your feedback and properly follow up on the opportunity areas you identified in ur service. Cordially, El Cid Resorts.

5 out of 5
Loved the pools and the kid slide.. seafood and Italian restaurant are excellent

Posted by on Mar 25, 2021

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Comment from Hotel Management

Mar 26, 2021 by Dear Guest,

First of all, I would like to thank you for granted us the opportunity to be part of this past vacation. We are very happy to hear that you have enjoyed a wonderful vacation experience at our resort and we sincerely hope o having you back as a guest of our resort very soon. Cordially, El Cid Resorts.

5 out of 5
New and very nice amenities. Delicious food. Beautiful pools

Posted by on Jan 8, 2021

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Comment from Hotel Management

Jan 13, 2021 by El Cid Resorts

Dear Guest, Thank you very much for sharing your review regarding your recent vacation at el Cid Ventus. We are glad to hear that you enjoyed the facilities and that we met all your expectations. We will be waiting for your return soon. Best Regards, El Cid Resorts.

5 out of 5
Everything was great. From clean to awesome drinks. The service was amazing.

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 14, 2020 by Dear guest,

Thank you very much for your time to qualify our service and facilities on this website. We are very pleased to identify that your past visit to our resort exceeded your needs and expectations. We look forward to having the opportunity of serving you again in the future. Coridally, Ricarod Buatamante General Manager.

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Dear guest,

What a great pleasure to have the opportunity to receive your rating for Ventus through Expedia. We are glad to realize in this excellent qualification that you had a memorable vacation experience at our resort. It will be a privilege for all of us to continue being your hosts in the future. Sincerely, Ricardo Bustamante General Manager.

5 out of 5
All the food was amazing! The infinity pools over looking the beach were fabulous. Staff were friendly and so helpful! The shows at night were fun and entertaining, and of course the grounds were so lush and beautiful!

Posted by on Sep 28, 2019

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Comment from Hotel Management

Oct 3, 2019 by Dear Guest

Thank you very much for taking part of your day in sharing with us and with the users of Expedia your review based on your previous stay at our resort. We are very happy to hear that your past stay at our resort was an enjoyable and pleasant experience but mainly that all your expectations were met during this visit. We will be enchanted to have the opportunity of welcoming you back and serve you again in the future. Sincerely, Ricardo Bustamante General Manager.

5 out of 5
This was the best vacation I've ever been on. Jario was our butler and he was fabulous! I can't think of anything that would have made this vacation better. Great food, great fun! We'll be back!

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 20, 2019 by Dear Guest,

Thank you very much for sharing your excellent rating for our facilities, through Expedia. It is a great pride to be able to identify in your comments that your last visit to Ventus at Marina El Cid Spa & Beach Resort was pleasant and very relaxing. We will make sure to share your positive comments with Jairo. Please do not hesitate to visit us again we will be happy to serve you as you deserve. Sincerely, Ricardo Bustamante Gerente General.

About the Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Location Blvd. El Cid Mz20 Lt 1-01,Unidad 11 Sm03, Puerto Morelos, QROO 77580

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A children's pool, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Ventus at Marina El Cid Spa & Beach Resort - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Puerto Morelos property.

  • 290 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2017
  • Kid's club (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Free antigen/rapid COVID-19 testing is available on site.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 20 per 24-hour period (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ventus Marina El Cid Spa Beach Resort All Inclusive
  • Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Ventus Marina El Cid Spa Beach Resort All Inclusive
  • Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Ventus Marina El Cid Spa Beach All Inclusive
  • Ventus at Marina El Cid Spa Beach Resort All Inclusive
  • Ventus Marina Cid Inclusive

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.