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"We enjoyed the outside of the hotel (the yard) more than the inside. The location is really good. However, the air-conditioned not only broke for a fu ... " More

By a verified traveler on Mon 14 Sep 2015

Hotel Description

3-star guestrooms with free WiFi

In Cap-Haitien

You'll find Cap-Haitien Cathedral and Place d'Armes within 2 miles (3 km) of this hotel. Cormier Beach is within 6 miles (10 km) and Labadee Beach is within 9 miles (15 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the fitness center and free continental breakfast each morning.

Free WiFi, flat-screen TVs

The 25 guestrooms offer free WiFi, room service, and flat-screen TVs. Other amenities include ceiling fans and showers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$59* Per night/room Oct 21 - Oct 22

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Imperial ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Imperial

Everyone (1)
3 out of 5

Hotel's location is very good but

Pros: Location, Location, Location!
Cons: Repair the broken items mentioned above and accept the Air-conditioned cost as part of the inevitable expenses for the operations of the hotel.
Location: It's not so much what is around to do but because transportation is so near by you can take off and go.
We enjoyed the outside of the hotel (the yard) more than the inside. The location is really good. However, the air-conditioned not only broke for a full day but when it could and should be working, it was turned off; that's the most disappointing part. It is unacceptable not to have a/c 24 hours a day in a hot country during the summer. The windows were missing blades, taking away from the a/c when it was running. One of the doors was taped. The lock to the bathroom door was broken. We let the assistant manager know from the checking in day but it was not repaired during our long stay. There was a leak from one of the pipes in the toilet. The breakfast was mainly egg and toast, and spaghetti. They have a menu but it does not pay to look at it because they don't usually have what is listed on the menu. For the most part, the staff was nice. I am hoping that they work on these issues.

Posted by , from New York and Boston on Sep 14, 2015

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Property Features

Hotel Imperial offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hotel Imperial also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Smoking is allowed in designated areas at this 3-star Cap-Haitien hotel.

  • 25 guestrooms or units
  • Built in 1974
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Port-au-Prince (PAP-Toussaint Louverture Intl.) (196.5 km / 122.1 mi)

Room Amenities

Hotel Imperial offers 25 air-conditioned accommodations with ceiling fans. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Cap-Haitien hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - buffet restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Hotel Imperial Cap-Haitien
  • Imperial Cap-Haitien
  • Hotel Imperial Hotel
  • Hotel Imperial Cap-Haitien
  • Hotel Imperial Hotel Cap-Haitien
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.